Perception and use of the results of patient satisfaction surveys by care providers in a French teaching hospital

International Journal for Quality in Health Care

Volumn 18, Issue 5, 2006, Pages 359-364

  Boyer, Laurent ^a   Francois, Patrice ^b   Doutre, Elisabeth ^b   Weil, Georges ^a   Labarere, Jose ^a  

^a GRENOBLE UNIVERSITY HOSPITAL   (France)

^b UNIV GRENOBLE ALPES   (France)

Author keywords

Continuous quality improvement; Patient satisfaction survey; Quality in health care

Indexed keywords

ADULT; ARTICLE; BEHAVIOR MODIFICATION; CONTROLLED STUDY; DOCTOR PATIENT RELATION; FEMALE; FRANCE; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HOSPITAL BED CAPACITY; HOSPITAL CARE; HOSPITAL DEPARTMENT; HOSPITAL MANAGEMENT; HOSPITAL PERSONNEL MANAGEMENT; HUMAN; MAJOR CLINICAL STUDY; MALE; MEDICAL CARE; NURSE PATIENT RELATIONSHIP; ORGANIZATION AND MANAGEMENT; PATIENT DECISION MAKING; PATIENT SATISFACTION; POSTAL MAIL; PRIORITY JOURNAL; QUESTIONNAIRE; RANDOM SAMPLE; SURGICAL WARD; TEACHING HOSPITAL; TERTIARY HEALTH CARE; VALIDATION STUDY;

ADOLESCENT; ADULT; AGED; ATTITUDE OF HEALTH PERSONNEL; DATA COLLECTION; FEMALE; FRANCE; HEALTH PERSONNEL; HOSPITALS, TEACHING; HUMANS; MALE; MIDDLE AGED; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; TOTAL QUALITY MANAGEMENT;

EID: 33749123693     PISSN: 13534505     EISSN: 14643677     Source Type: Journal    
DOI: 10.1093/intqhc/mzl029     Document Type: Article

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