How quality management models influence company results-Conclusions of an empirical study based on the Delphi method

Total Quality Management and Business Excellence

Volumn 17, Issue 6, 2006, Pages 775-794

  Saizarbitoria, Iñaki Heras ^a  

^a UNIVERSITY OF THE BASQUE COUNTRY UPV EHU   (Spain)

Author keywords

Delphi; EFQM; ISO 9000; Quality management models; Spain

Indexed keywords

EID: 33746853886     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/09593960600597768     Document Type: Article

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