Is ISO 9004 a path to business excellence?: Opinion of Canadian standards experts

International Journal of Quality and Reliability Management

Volumn 21, Issue 8, 2004, Pages 841-860

  Boys, Kathryn ^a   Karapetrovic, Stanislav ^b   Wilcock, Anne ^a  

^a UNIVERSITY OF GUELPH   (Canada)

^b UNIVERSITY OF ALBERTA   (Canada)

Author keywords

Business excellence; Canada; ISO 9000 series; Quality assurance; Quality awards; Total quality management

Indexed keywords

EID: 18844420050     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710410551737     Document Type: Review

References (25)

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