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Volumn 13, Issue 1, 2006, Pages 75-88

Applying RUSA guidelines in the analysis of chat reference transcripts

Author keywords

Assessment; Chat; Evaluation; Reference; Virtual

Indexed keywords


EID: 33746596672     PISSN: 10691316     EISSN: 15452530     Source Type: Journal    
DOI: 10.1300/J106v13n01_09     Document Type: Review
Times cited : (21)

References (12)
  • 1
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    • Applying an information problem solving model to academic research work: Findings and implications
    • Cottrell, J., and M. B. Eisenberg. 2001. Applying an information problem solving model to academic research work: Findings and implications. College and Research Libraries 62:334-47.
    • (2001) College and Research Libraries , vol.62 , pp. 334-347
    • Cottrell, J.1    Eisenberg, M.B.2
  • 2
    • 84858411297 scopus 로고    scopus 로고
    • Applying information competency to digital reference
    • Paper presented Boston
    • Ellis, L., and S. Francoeur. 2001. "Applying information competency to digital reference." Paper presented at the 67th IFLA Council and General Conference, Boston.
    • (2001) 67th IFLA Council and General Conference
    • Ellis, L.1    Francoeur, S.2
  • 3
    • 2142842280 scopus 로고    scopus 로고
    • Online chat reference: Survey results from affiliates of two universities
    • Johnson, C. M. 2004. Online chat reference: Survey results from affiliates of two universities. Reference & User Services Quarterly 43:237-47.
    • (2004) Reference & User Services Quarterly , vol.43 , pp. 237-247
    • Johnson, C.M.1
  • 7
    • 85010575510 scopus 로고    scopus 로고
    • Evaluating online real-time reference in an academic library: Obstacles and recommendations
    • Ronan, J., P. Reakes., and G. Cornwell. 2002. Evaluating online real-time reference in an academic library: Obstacles and recommendations. The Reference Librarian 79:225-40.
    • (2002) The Reference Librarian , vol.79 , pp. 225-240
    • Ronan, J.1    Reakes, P.2    Cornwell, G.3
  • 9
    • 84986145305 scopus 로고    scopus 로고
    • Instant messaging reference: User's evaluation of library chat
    • Ruppel, M., and J. C. Fagan. 2002. Instant messaging reference: User's evaluation of library chat. Reference Services Review 30:183-97.
    • (2002) Reference Services Review , vol.30 , pp. 183-197
    • Ruppel, M.1    Fagan, J.C.2
  • 10
    • 85180878404 scopus 로고    scopus 로고
    • Chat reference service: An analysis of one semester's data
    • Sears, J. 2001. Chat reference service: An analysis of one semester's data. Issues in Science and Technology Librarianship 32:200-06.
    • (2001) Issues in Science and Technology Librarianship , vol.32 , pp. 200-206
    • Sears, J.1
  • 11
    • 33746609732 scopus 로고    scopus 로고
    • Preserving pedagogy in online reference services: Our experience with LIVE
    • Medford: Information Today Inc.
    • Smyth, J. 2002. Preserving pedagogy in online reference services: Our experience with LIVE. In Internet librarian international 2002: Collected presentations, 200-06. Medford: Information Today Inc.
    • (2002) Internet Librarian International 2002: Collected Presentations , pp. 200-206
    • Smyth, J.1
  • 12
    • 0037343394 scopus 로고    scopus 로고
    • Virtual reference transcript analysis
    • Smyth, J. 2003. Virtual reference transcript analysis. Searcher 11:26.
    • (2003) Searcher , vol.11 , pp. 26
    • Smyth, J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.