Development of an integrated model of customer satisfaction with online shopping

SIGMIS CPR'06 - Proceedings of the 2006 ACM SIGMIS CPR Conference

Volumn 2006, Issue , 2006, Pages 53-56

  Lee, Kyootai ^a   Joshi, Kailash ^a  

^a UNIVERSITY OF MISSOURI ST LOUIS   (United States)

Author keywords

Consumer Satisfaction; Online Shopping; User Satisfaction

Indexed keywords

ELECTRONIC COMMERCE; MARKETING; ONLINE SYSTEMS; WORLD WIDE WEB;

CHANNEL TRAITS; ONLINE-SHOPPING; USER-SATISFACTION; WEB STORE TRAITS;

CUSTOMER SATISFACTION;

EID: 33745840189     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1125170.1125188     Document Type: Conference Paper

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