Impact of language barriers on patient satisfaction in an emergency department

Journal of General Internal Medicine

Volumn 14, Issue 2, 1999, Pages 82-87

  Carrasquillo, Olveen ^a   John Orav, E ^c   Brennan, Troyen A ^b,c   Burstin, Helen R ^b  

^a CAMBRIDGE HOSPITAL   (United States)

^b BRIGHAM AND WOMEN S HOSPITAL   (United States)

^c HARVARD SCHOOL OF PUBLIC HEALTH   (United States)

Author keywords

Communication barriers; Hispanic Americans; Language; Patient satisfaction

Indexed keywords

ADULT; AGED; ARTICLE; COMMUNICATION DISORDER; CONTROLLED STUDY; EMERGENCY WARD; FEMALE; HUMAN; MAJOR CLINICAL STUDY; MALE; PATIENT CARE; PATIENT SATISFACTION; TEACHING HOSPITAL; UNITED STATES;

ADULT; COMMUNICATION BARRIERS; CROSS-SECTIONAL STUDIES; DATA COLLECTION; EMERGENCY SERVICE, HOSPITAL; FEMALE; HUMANS; LANGUAGE; MALE; MASSACHUSETTS; MIDDLE AGED; MULTIVARIATE ANALYSIS; ODDS RATIO; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION;

EID: 0033049042     PISSN: 08848734     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1525-1497.1999.00293.x     Document Type: Article

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