Linking primary care performance to outcomes of care

Journal of Family Practice

Volumn 47, Issue 3, 1998, Pages 213-220

  Safran, Dana Gelb ^a,b,c,e   Taira, Deborah A ^a,b   Rogers, William H ^a,b   Kosinski, Mark ^a,b   Ware, John E ^a,b,d   Tarlov, Alvin R ^a,b,c,d  

^a New England Medical Center ^*

^b TUFTS UNIVERSITY   (United States)

^c TUFTS UNIVERSITY SCHOOL OF MEDICINE   (United States)

^d HARVARD SCHOOL OF PUBLIC HEALTH   (United States)

^e Health Institute   (United States)

Author keywords

Outcome assessment (health care); Physician patient relations; Primary health care; Quality assessment, health care

Indexed keywords

ARTICLE; DOCTOR PATIENT RELATION; FEMALE; HEALTH CARE QUALITY; HUMAN; MAJOR CLINICAL STUDY; MALE; OUTCOMES RESEARCH; PATIENT SATISFACTION; PRIMARY MEDICAL CARE; RATING SCALE; UNITED STATES;

ADULT; AGED; AGED, 80 AND OVER; CROSS-SECTIONAL STUDIES; FEMALE; HEALTH STATUS; HUMANS; MALE; MASSACHUSETTS; MIDDLE AGED; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT COMPLIANCE; PATIENT SATISFACTION; PHYSICIAN-PATIENT RELATIONS; PRIMARY HEALTH CARE; RISK-TAKING;

EID: 0031669003     PISSN: 00943509     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (63)

1. Institute of Medicine. Defining primary care: an interim report. Washington, DC: National Academy Press, 1994.
2. Institute of Medicine. Report of a study: a manpower policy for primary health care. Washington, DC: National Academy of Sciences, 1978.
3. Millis JS. The Millis Commission Report. Chicago: American Medical Association, 1966.
4. Alpert J, Charney E. The education of physicians for primary care. Washington, DC: US Department of Health, Education, and Welfare, 1973.
5. Starfield B. Primary care: concept, evaluation and policy. New York: Oxford University Press, 1992.
6. Dillman DA. Mail and telephone surveys: the total design method. New York: John Wiley & Sons, 1978.
7. Taira DA, Safran DG, Seto TB, Rogers WH, Tarlov AR. The relationshp between patient income and physician discussion of health risk behaviors. JAMA 1997; 278:1412-7.
8. Safran DG, Kosinski M, Tarlov AR, et al. The Primary Care Assessment Survey: tests of data quality and measurement performance. Med Care 1998; 36:728-39.
9. US Preventive Services Task Force. Guide to clinical preventive services: an assessment of the effectiveness of 169 interventions. Baltimore, Md: Williams & Wilkins, 1989.
10. Carter Center of Emory University Health Risk Appraisal Program. Healthier people. Version 4.0 Atlanta, Ga: The Carter Center of Emory University, 1991.
11. Shea S, Stein AD, Lantigua R, Basch CE. Reliability of the Behavioral Risk Factor Survey in a triethnic population. Am J Epidemiol 1991; 133:489-500.
12. Jackson C, Jatulis D, Fortman SP. The Behavioral Risk Factor Survey and the Stanford five-city project survey: a comparison of cardiovascular risk behavior estimates. Am J Public Health 1992; 82:412-6.
13. Tarlov A, Ware J, Greenfield S, Nelson E, Perrin E, Zubkoff M. The Medical Outcomes Study: an application of methods for monitoring the results of medical care. JAMA 1989; 262:925-30.
14. Ware JE, Kosinksi M, Keller SK. SF-36 physical and mental health summary scales: a user's manual. Boston, Mass: The Health Institute, 1994.
15. Ware JE, Kosinksi M, Bayliss MS, McHorney CA, Rogers WH, Raczek A. Comparison of methods for the scoring and statistical analysis of SF-36 health profile and summary measures: summary of results from the Medical Outcomes Study. Med Care 1995; 33:AS264-79.
16. Anderson JA. Regression and ordered categorical variables (with discussion). J Royal Stat Soc 1984; 46(series B):1-30.
17. Peterson B, Harrell FE. Partial proportional odds models for ordinal response variables. Appl Stat 1990; 39:205-17.
18. Ware JE, Kosinski M, Keller SD. A 12-Item Short-Form Health Survey: construction of scales and preliminary tests of reliability. Med Care 1996; 34:220-33.
19. National Center for Health Statistics. Current estimates from the National Health Interview Survey. Washington, DC: US Government, 1993.
20. STATA Corporation. Stata reference manual 2(5s), version 4.0. College Station, Tex: Stata Press, 1995.
21. Eraker SA, Kirscht JP, Becker MH. Understanding and improving patient compliance. Ann Intern Med 1984; 100:258-68.
22. Hayes RB, Sackett D.L. A critical review of the "determinants" of patient compliance with therapeutic regimens. In: Compliance with therapeutic regimens. Baltimore, Md: Johns Hopkins University Press, 1976: 26-39.
23. Kaplan RB, Simon HJ. Compliance in medical care: reconsideration of self-predictions. Ann Behav Med 1990; 12:66-71.
24. Luscher TF, Vetter W. Adherence to medication. J Hum Hypertens 1990; 4(suppl):43-6.
25. DiMatteo MR, DiNicola DD. Achieving patient compliance: the psychology of the medical practitioner's role. New York: Pergamon Press, 1982.
26. DiMatteo MR. Enhancing patient adherence to medical recommendations. JAMA 1994; 271:79-83.
27. Wechsler H, Levine S, Idelson RK, Schor EL, Coakley E. The physician's role in health promotion revisited-a survey of primary care practitioners. New Eng J Med 1911; 334:996-8.
28. Lewis CE, Clancy C, Leake B, Schwartz JS. The counseling practices of internists. Ann Intern Med 1991; 114:54-8.
29. McPhee SJ, Bird JA, Fordham D, Rodnick JE, Osborn EH. Promoting cancer prevention activities by primary care physicians. JAMA 1991; 266:538-44.
30. Smith CK, Polis E, Hadac RR. Characteristics of the initial medical interview associated with patient satisfaction and understanding. J Fam Pract 1981;12:283-8.
31. DiMatteo MR, Sherbourne CD, Hays RD, et al. Physicians' characteristics influence patients' adherence to medical treatment: results from the Medical Outcomes Study. Health Psychol 1993; 12:93-102.
32. Charney E, Bynum R, Eldridge D, et al. How well do patients take oral penicillin? A collaborative study in private practice. Pediatrics 1967; 40:188-95.
33. Becker MH, Drachman RH, Kirscht JP. A new approach to explaining sick-role behavior in low-income populations. Am J Public Health 1974; 64:205-16.
34. Francis V, Korsch BM, Morris MJ. Gaps in doctor-patient communication: patients' response to medical advice. New Eng J Med 1969; 280:535-40.
35. Fowler FJ. Survey research methods. Newbury Park, Calif: Sage Publications, 1988.
36. Dillman DA, Sangster RL, Tarnai J, Rockwood TH. Understanding differences in people's answers to telephone and mail surveys. New Dir Eval 1966;70.
37. Ware JE, Davies AR. Behavioral consequences of consumer dissatisfaction with medical care. Eval Program Planning 1983; 6:291-7.
38. Kasteller J, Kane RL, Olsen D. Issues underlying prevalence of doctor-shopping behavior. J Health Soc Behav 1975; 17:328-39.
39. Rubin HR, Gandek B, Rogers WH, Kosinski M, McHorney CA, Ware JEJ. Patients' rating of outpatient visits in different practice settings: results from the Medical Outcomes Study. JAMA 1993; 270:835-40.
40. Mechanic D, Weiss N, Cleary PD. The growth of HMOs: issues of enrollment and disenrollment. Med Care 1983; 21:338-47.
41. Marquis MS, Davies AR, Ware JE. Patient satisfaction and change in medical care provider: a longitudinal study. Med Care 1983; 21:821-9.
42. Gray LC. Consumer satisfaction with physician provided services: a panel study. Soc Sci Med 1980;14A:65-73.
43. Brody DS, Miller SM, Lerman CE, Smith DG, Lazaro CG, Blum MJ. The relationship between patients' satisfaction with their physicians and perceptions about interventions they desired and received. Med Care 1989; 27:1027-35.
44. Falvo DR, Smith JK. Assessing residents' behavioral sciences skills: patients' view of physician-patient interaction. J Fam Pract 1983; 17:479-83.
45. Curtis SE. The patients' view of general practice in an urban area. Fam Pract 1987; 4:200-6.
46. Flocke SA. Measuring attributes of primary care: development of a new instrument. J Fam Pract 1997; 45:64-74.
47. Bertakis KD, Roter D, Putnam SM. The relatioship of physician medical interview style to patient satisfaction. J Fam Pract 1991; 32:175-81.
48. Ben-Sira Z. The function of the professional's affective behavior in client satisfaction: a revised approach to social interaction theory. J Health Soc Behav 1976; 17:3-11.
49. Biehn JT, Molineux JE. Patient evaluation of physician performance. J Fam Pract 1979; 8:565-9.
50. Ware JE, Bayliss MS, Rogers WH, Kosinski M, Tarlov AR. Differences in 4-year health outcomes for elderly and poor, chronically ill patients treated in HMO and fee-for-services systems: results from the Medical Outcomes Study. JAMA 1996; 276:103947.
51. Greenfield S, Rogers W, Mangotich M, Carney MF, Tarlov AR. Outcomes of patients with hypertension and non-insulin-dependent diabetes mellitus treated by different systems and specialties. JAMA 1995; 274:1436-44.
52. Rogers WH, Draper D, Kahn KL, et al. Quality of care before and after implementation of the DRG-based prospective payment system. JAMA 1990; 264:1989-94.
53. Keeler EB, Kahn KL, Draper D, et al. Changes in sickness at admission following the introduction of the prospective payment system. JAMA 1990; 264:1962-8.
54. Ware JE, Snyder MK, Wright WR. Part B: results regarding scales constructed from the patient satisfaction questionnaire and measure of other health perceptions. In: Development and validation of scales to measure patient satisfaction with health care services I. 1976; NTIS PB:288-330.
55. Office of Technology Assessment The quality of medical care: information for consumers. Washington DC: US Government Printing Office Publication No. OTA H386; 1988.
56. Davies AR, Ware JE, Brook RH, Peterson JR, Newhouse JP. Consumer acceptance of prepaid and fee-for-service medical care: results from a randomized controlled trial. Health Serv Res 1986; 21:429-52.
57. Sox HC, Margulies I, Sox CH. Psychologically mediated effects of diagnostic tests. Ann Intern Med 1981; 95:680-5.
58. Mechanic D. Changing medical organization and the erosion of trust. Milbank Q 1996; 74:171-89.
59. Scott RA, Aiken LH, Mechanic D, Moravcsik J. Organizational aspects of caring. Milbank Q 1995; 73:77-95.
60. Leopold N, Cooper J, Clancy C. Sustained partnership in primary care. J Fam Pract 1996; 42:129-37.
61. Emanuel EJ, Dubler NN. Preserving the physician-patient relationship in the era of managed care. JAMA 1995; 273:323-9.
62. Barr DA. The effects of organizational structure on primary care outcomes under managed care. Ann Intern Med 1995;122:353-9.
63. AMA Council on Ethical and Judicial Affairs. Ethical issues in managed care. JAMA 1995; 273:330-5.