Effects of actual waiting time, perceived waiting time, information delivery, and expressive quality on patient satisfaction in the emergency department

Annals of Emergency Medicine

Volumn 28, Issue 6, 1996, Pages 657-665

  Thompson, D A ^a   Yarnold, P R ^a   Williams, D R ^a   Adams, S L ^a  

^a MACNEAL HOSPITAL   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EMERGENCY WARD; HEALTH CARE DELIVERY; HOSPITAL ADMISSION; HUMAN; NORMAL HUMAN; PATIENT SATISFACTION; PRIORITY JOURNAL; TIME;

EID: 0029806584     PISSN: 01960644     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0196-0644(96)70090-2     Document Type: Article

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