Change and uncertainty in SME manufacturing environments using ERP

Journal of Manufacturing Technology Management

Volumn 16, Issue 6, 2005, Pages 629-653

  Koh, S C Lenny ^a   Simpson, Mike ^a  

^a UNIVERSITY OF SHEFFIELD   (United Kingdom)

Author keywords

Change management; Manufacturing resource planning; Small to medium sized enterprises; Uncertainty management

Indexed keywords

AGILE MANUFACTURING SYSTEMS; COMPETITION; DATA REDUCTION; INDUSTRIAL MANAGEMENT; PRODUCT DEVELOPMENT; STRATEGIC PLANNING; UNCERTAIN SYSTEMS;

CHANGE MANAGEMENT; MANUFACTURING RESOURCE PLANNING; SMALL TO MEDIUM-SIZED ENTERPRISES; UNCERTAINTY MANAGEMENT;

RESOURCE ALLOCATION;

EID: 23844549857     PISSN: 1741038X     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410380510609483     Document Type: Article

References (58)

1. Alsbury, A. (2001), in Jay, R. (Ed.), Quick Answers to Small Business Questions, Prentice-Hall, London.
2. Ang, C.L. (1995), "On the performance of hybrid multi-cell flexible manufacturing systems", International Journal of Production Research, Vol. 33 No. 10, pp. 2779-99.
3. Atwater, J.B. and Chakravorty, S.S. (1994), "Does protective capacity assist managers in competing along time-based dimensions?", Production and Inventory Management Journal, Vol. 35, pp. 53-9.
4. Bendoly, E. and Jacobs, F.R. (2004), "ERP architectural/operational alignment for order-processing performance", International Journal of Operations & Production Management, Vol. 24 No. 1, pp. 99-117.
5. Chung, S.H. and Snyder, C.A. (2000), "ERP adoption: a technological evolution approach", International Journal of Agile Management Systems, Vol. 2, pp. 24-32.
6. Cooper, R.B. and Zmud, R.W. (1990), "Information technology implementation research: a technological diffusion approach", Management Science, Vol. 16, pp. 123-39.
7. Cox, J.F. and Blackstone, J.H. (1998), APICS Dictionary, 9th ed., APICS, Alexandria, VA.
8. Curren, T. and Keller, G. (1998), SAP R/3 Business Blueprint, Prentice-Hall, Englewood Cliffs, NJ.
9. Davenport, T. (1998), "Putting the enterprise into the enterprise system", Harvard Business Review, Vol. 76, pp. 121-31.
10. Enns, S.T. (2001), "MRP performance effects due to lot size and planned lead time settings", International Journal of Production Research, Vol. 39, pp. 461-80.
11. Frizelle, G., McFarlane, D. and Bongaerts, L. (1998), "Disturbance measurement in manufacturing production systems", Proceedings of the Advanced Summer Institute of the Esprit Network of Excellence in Intelligent Control and Integrated Manufacturing Systems, Bremen, 14-17 June, pp. 159-62.
12. Gaither, N. and Frazier, G. (2002), Operations Management, 9th ed., Thomson Learning, Cincinnati, OH.
13. Grasso, E.T. and Taylor, B.W. (1984), "A simulation-based experimental investigation of supply/timing uncertainty in MRP systems", International Journal of Production Research, Vol. 22, pp. 485-97.
14. Gray, C.D. and Landvater, D.V. (1989), MRPII Standard Systems, Oliver Wright Limited Publications, Essex Junction, VT.
15. Grubbstrom, R.W. and Molinder, A. (1996), "Safety production plans in MRP systems using Laplace transform methodology", International Journal of Production Economics, Vol. 46, pp. 297-309.
16. Guide, V.D.R. and Srivastava, R. (2000), "A review of techniques for buffering against uncertainty with MRP systems", International Journal of Production Planning and Control, Vol. 11, pp. 223-33.
17. Gunasekaran, A. (1998), "Agile manufacturing: enablers and an implementation framework", International Journal of Production Research, Vol. 36, pp. 1223-47.
18. Ho, C.J. and Carter, P.L. (1996), "An investigation of alternative dampening procedures to cope with MRP system nervousness", International Journal of Production Research, Vol. 34, pp. 137-56.
19. Ho, C.J., Law, W.K. and Rampal, R. (1995), "Uncertainty-dampening methods for reducing MRP system nervousness", International Journal of Production Research, Vol. 33, pp. 483-96.
20. Kalling, T. (2002), "ERP systems and the strategic management processes that lead to competitive advantage", Technical Report, School of Economics and Management, Lund University, Lund.
21. Koh, S.C.L. and Saad, S.M. (2002), "Development of a business model for diagnosing uncertainty in ERP environments", International Journal of Production Research, Vol. 40 No. 13, pp. 3015-39.
22. Koh, S.C.L. and Saad, S.M. (2003a), "MRP-controlled manufacturing environment disturbed by uncertainty", International Journal of Robotics and Computer-Integrated Manufacturing, Vol. 19 Nos 1/2, pp. 157-71.
23. Koh, S.C.L. and Saad, S.M. (2003b), "A holistic approach to diagnose uncertainty in ERP-controlled manufacturing shopfloor", International Journal of Production Planning and Control, Vol. 14 No. 3, pp. 273-89.
24. Koh, S.C.L., Jones, M.H. and Saad, S.M. (2000b), "Identifying and measuring underlying causes and effects of uncertainty in MRP environments", Proceedings of the Special International Conference on Production Research, Bangkok, 2-4 August.
25. Koh, S.C.L., Saad, S.M. and Gunasekaran, A. (2003), "A business model for uncertainty management in the new economy", Proceedings of the 1st International Conference on Performance Measures, Benchmarking and Best Practices in New Economy, Guimaraes, 10-13 June.
26. Koh, S.C.L., Saad, S.M. and Jones, M.H. (2002), "Uncertainty under MRP-planned manufacture: review and categorisation", International Journal of Production Research, Vol. 40 No. 10, pp. 2399-421.
27. Koh, S.C.L., Jones, M.H., Saad, S.M., Arunachalam, A. and Gunasekaran, A. (2000a), "Measuring uncertainties in MRP environments", Logistics Information Management: An International Journal, Vol. 13 No. 3, pp. 177-83.
28. Krupp, J.A.G. (1997), "Safety stock management", Production and Inventory Management Journal, 3rd quarter, pp. 11-18.
29. Lee, C.Y. (1993), "A recent development of the integrated manufacturing system: a hybrid of MRP and JIT", International Journal of Operations & Production Management, Vol. 13 No. 4, pp. 3-17.
30. Lindau, R.A. and Lumsden, K.R. (1995), "Action taken to prevent the propagation of disturbances in manufacturing systems", International Journal of Production Economics, Vol. 41, pp. 241-8.
31. Miltenburg, J. (2001), "Computational complexity of algorithms for MRP and JIT production planning problems in enterprise resource-planning systems", International Journal of Production Planning and Control, Vol. 12 No. 2, pp. 198-209.
32. Motreuil, B., Venkatadri, U. and Rardin, R.L. (1999), "Fractal layout organisation for job shop environments", International Journal of Production Research, Vol. 37 No. 3, pp. 501-21.
33. Murthy, D.N.P. and Ma, L. (1996), "Material planning with uncertain product quality", International Journal of Production Planning and Control, Vol. 7, pp. 566-76.
34. Muscatello, J.R., Small, M.H. and Chen, I.J. (2003), "Implementing ERP in small and mid-size manufacturing firms", International Journal of Operations & Production Management, Vol. 23 No. 8, pp. 850-71.
35. New, C. and Mapes, J. (1984), "MRP with high uncertainty yield losses", Journal of Operations Management, Vol. 4, pp. 315-30.
36. Orlicky, J. and Plossl, G.W. (1994), Orlicky's Material Requirements Planning, 2nd ed., McGraw-Hill, New York, NY.
37. Owen, D. (2001), "Logistics: we're all in this together... ", Engineering, Vol. 242 No. 7, pp. 5-6.
38. Pandey, P.C. and Hasin, M.A.A. (1998), "Lead-time adjustment through scrap management", International Journal of Production Planning and Control, Vol. 9, pp. 138-42.
39. Parker, K. (1996), "The enterprise endeavour", Manufacturing Systems, Vol. 14, pp. 14-20.
40. Rao, S.S. (2000), "Enterprise resource planning: business needs and technologies", Industrial Management & Data Systems, Vol. 100 No. 2, pp. 81-8.
41. Saad, S.M. and Gindy, N.N. (1998), "Handling internal and external disturbances in responsive manufacturing environments", International Journal of Production Planning and Control, Vol. 9, pp. 760-70.
42. Sabuncouglu, H. and Hommertzheim, D.L. (1995), "Experimental investigation of an FMS due-date scheduling problem: an evaluation of due-date assignment rules", International Journal of Computer-Integrated Manufacturing, Vol. 8 No. 2, pp. 133-44.
43. Sekaran, U. (2003), Research Methods for Business: A Skill-Building Approach, 4th ed., Wiley, New York, NY.
44. Sridharan, V. and Berry, W.L. (1990), "Master production scheduling: make-to-stock products: a framework for analysis", International Journal of Production Research, Vol. 28, pp. 541-58.
45. Sridharan, V. and LaForge, R.L. (1989), "The impact of safety stock on schedule instability, cost and service", Journal of Operations Management, Vol. 8, pp. 327-47.
46. Tashakkori, A. and Teddlie, C. (1998), Mixed Methodology: Combining Qualitative and Quantitative Approaches, Vol. 46, Sage, London.
47. Tinham, B. (1999), "The MRP/ERP user satisfaction survey 1999", Manufacturing Computer Solutions, Vol. 5 No. 7, pp. 19-29.
48. Tinham, B. (2002), "ERP add-ons: so where do we go from here?", Manufacturing Computer Solutions, July, pp. 10-15.
49. Tiwari, M.K. and Mondal, S. (2002), "Application of an autonomous agent network to support the architecture of a holonic manufacturing system", International Journal of Advanced Manufacturing Technology, Vol. 20 No. 12, pp. 931-42.
50. Van Everdingen, Y., van Hillegersberg, J. and Waarts, E. (2000), "ERP adoption by European mid-size companies", Communications ACM, Vol. 43 No. 4, pp. 27-31.
51. Vargas, G.A. and Dear, R.G. (1991), "Managing uncertainty in multi-level manufacturing systems", Integrated Manufacturing Systems, Vol. 2, pp. 14-26.
52. Wacker, J.G. (1985), "A theory of material requirements planning (MRP): an empirical methodology to reduce uncertainty in MRP systems", International Journal of Production Research, Vol. 23, pp. 807-24.
53. Wiers, V.C.S. (2002), "A case study on the integration of APS and ERP in a steel-processing plant", International Journal of Production Planning and Control, Vol. 13 No. 6, pp. 552-60.
54. Wight, O. (1981), Manufacturing Resource Planning: MRPII, Oliver Wright Limited Publications, New York, NY.
55. Worley, J.H., Castillo, G.R., Geneste, L. and Grabot, B. (2002), "Adding decision support to workflow systems by reusable standard software components", Computers in Industry, Vol. 49 No. 1, pp. 123-40.
56. Yano, C.A. and Carlson, R.C. (1985), "An analysis of scheduling policies in multi-echelon production systems", IIE Transactions, Vol. 17, pp. 370-7.
57. Yeung, J.H.Y., Wong, W.C.K. and Ma, L. (1998), "Parameters affecting the effectiveness of MRP systems: a review", International Journal of Production Research, Vol. 36, pp. 313-31.
58. Yusuf, Y.Y. and Little, D. (1998), "An empirical investigation of enterprise-wide integration of MRPII", International Journal of Operations & Production Management, Vol. 18, pp. 66-86.