A framework for addressing the organisational issues of enterprise systems implementation

Journal of Strategic Information Systems

Volumn 14, Issue 2, 2005, Pages 97-119

  Ward, John ^a   Hemingway, Christopher ^a   Daniel, Elizabeth ^b  

^a CRANFIELD UNIVERSITY   (United Kingdom)

^b OPEN UNIVERSITY BUSINESS SCHOOL   (United Kingdom)

Author keywords

Enterprise resource planning; Enterprise systems; Organisational issues

Indexed keywords

COMPUTER SOFTWARE; CUSTOMER SATISFACTION; INDUSTRIAL MANAGEMENT; INDUSTRIAL RESEARCH; MANAGEMENT INFORMATION SYSTEMS; SOCIETIES AND INSTITUTIONS;

CUSTOMER RELATIONSHIP MANAGEMENT (CRM); ENTERPRISE SYSTEM (ES); ORGANIZATIONAL ISSUES; TECHNICAL IMPLEMENTATION;

ENTERPRISE RESOURCE PLANNING;

EID: 23044449212     PISSN: 09638687     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jsis.2005.04.005     Document Type: Article

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