메뉴 건너뛰기




Volumn 10, Issue 1, 2005, Pages 59-83

Analysis of e-commerce and information technology applications in hotels: Business traveler's perceptions

Author keywords

Hospitality e commerce; Hospitality internet applications; Hotel e commerce and customer service; Hotel information technology information

Indexed keywords

E-COMMERCE; LEISURE INDUSTRY;

EID: 21044457674     PISSN: 10941665     EISSN: None     Source Type: Journal    
DOI: 10.1080/1094166042000330227     Document Type: Article
Times cited : (10)

References (28)
  • 4
    • 0034195535 scopus 로고    scopus 로고
    • Strategic attitudes and information technologies in the hospitality business: An empirical analysis
    • Camison C. (2000). Strategic attitudes and information technologies in the hospitality business: An empirical analysis. International Journal of Hospitality Management, 19(2), 125-143.
    • (2000) International Journal of Hospitality Management , vol.19 , Issue.2 , pp. 125-143
    • Camison, C.1
  • 5
    • 0013115022 scopus 로고    scopus 로고
    • Analysis of business travelers' hotel selection and satisfaction
    • Unpublished doctoral dissertation, Oklahoma State University, Stillwater, OK
    • Cobanoglu, C. (2001). Analysis of business travelers' hotel selection and satisfaction. Unpublished doctoral dissertation, Oklahoma State University, Stillwater, OK.
    • (2001)
    • Cobanoglu, C.1
  • 6
    • 21044455780 scopus 로고    scopus 로고
    • Hospitality IT: What does the future hold?
    • Connolly, D. J., & Olsen, M. D. (2000). Hospitality IT: What does the future hold? FIU Hospitality Review, 18(2), 22-36.
    • (2000) FIU Hospitality Review , vol.18 , Issue.2 , pp. 22-36
    • Connolly, D.J.1    Olsen, M.D.2
  • 9
    • 0013170087 scopus 로고    scopus 로고
    • Growing in sophistication: The application of geographical information systems in post-modern tourism marketing
    • Elliott-White, M. P., & Finn, M. (1998). Growing in sophistication: The application of geographical information systems in post-modern tourism marketing. Journal of Travel & Tourism Marketing, 7(1), 65-84.
    • (1998) Journal of Travel & Tourism Marketing , vol.7 , Issue.1 , pp. 65-84
    • Elliott-White, M.P.1    Finn, M.2
  • 10
    • 84997961893 scopus 로고    scopus 로고
    • Leveling the playing fields: E-marketing's impact on lodging operations
    • Gregory, S., & Breiter, D. (2001). Leveling the playing fields: E-marketing's impact on lodging operations. Journal of Hospitality & Leisure Marketing, 7(4), 45-60.
    • (2001) Journal of Hospitality & Leisure Marketing , vol.7 , Issue.4 , pp. 45-60
    • Gregory, S.1    Breiter, D.2
  • 12
    • 21044454924 scopus 로고    scopus 로고
    • An engineering research and development framework for the challenges faced by the hotel industry: Hong Kong case study
    • Ho, J. K., Wong, S. Y., Sarwar, M. & Lau, W. S. (2000). An engineering research and development framework for the challenges faced by the hotel industry: Hong Kong case study. Journal of Hospitality & Tourism Research, 24(3), 350-372.
    • (2000) Journal of Hospitality & Tourism Research , vol.24 , Issue.3 , pp. 350-372
    • Ho, J.K.1    Wong, S.Y.2    Sarwar, M.3    Lau, W.S.4
  • 13
    • 0001136450 scopus 로고    scopus 로고
    • Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Web sites
    • Jeong, M., & Lambert, C. U. (2001). Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Web sites. International Journal of Hospitality Management, 20(2), 129-146.
    • (2001) International Journal of Hospitality Management , vol.20 , Issue.2 , pp. 129-146
    • Jeong, M.1    Lambert, C.U.2
  • 14
    • 0242324832 scopus 로고    scopus 로고
    • The effect of the Internet on travel consumer purchasing behavior and implications for travel agencies
    • Lang, T. C. (2000). The effect of the Internet on travel consumer purchasing behavior and implications for travel agencies. Journal of Vacation Marketing, 6(4), 368-385.
    • (2000) Journal of Vacation Marketing , vol.6 , Issue.4 , pp. 368-385
    • Lang, T.C.1
  • 16
    • 21044457158 scopus 로고    scopus 로고
    • Relationships between hotel room pricing, occupancy, and guest satisfaction: A longitudinal case of a midscale hotel in the United States
    • Matilla, A. S. & O'Neill, J. W. (2003). Relationships between hotel room pricing, occupancy, and guest satisfaction: A longitudinal case of a midscale hotel in the United States. Journal of Hospitality & Tourism Research, 27(3), 328-341.
    • (2003) Journal of Hospitality & Tourism Research , vol.27 , Issue.3 , pp. 328-341
    • Matilla, A.S.1    O'Neill, J.W.2
  • 18
    • 21044452935 scopus 로고    scopus 로고
    • MS Excel Microsoft Corporation
    • MS Excel (2000). Microsoft Corporation.
    • (2000)
  • 20
  • 21
    • 0037681163 scopus 로고    scopus 로고
    • Transforming the hospitality industry into e-business
    • Pernsteiner, C. & Rauseo, N. (2000). Transforming the hospitality industry into e-business. FIU Hospitality Review, 18(2), 10-21.
    • (2000) FIU Hospitality Review , vol.18 , Issue.2 , pp. 10-21
    • Pernsteiner, C.1    Rauseo, N.2
  • 26
    • 21044444344 scopus 로고    scopus 로고
    • The use of the Internet in the U.S. lodging industry
    • Van Hoof, H. B. & Combrink, T. E. (1998). The use of the Internet in the U.S. lodging industry. FIU Hospitality Review, 16(2), 77-89.
    • (1998) FIU Hospitality Review , vol.16 , Issue.2 , pp. 77-89
    • Van Hoof, H.B.1    Combrink, T.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.