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Volumn 23, Issue 5-6, 2003, Pages 487-521

The role of socio-cultural, political-legal, economic, and educational dimensions in quality management

Author keywords

Customer satisfaction; International standards; Quality management

Indexed keywords


EID: 20444436640     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570310471839     Document Type: Review
Times cited : (38)

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