A comparison of international quality standards: Divergence and agreement

Business Process Management Journal

Volumn 3, Issue 3, 1997, Pages 205-217

  Guerrero Cusumano, José Luis ^a   Selen, Willem J ^b  

^a GEORGETOWN UNIVERSITY   (United States)

^b FREE UNIVERSITY OF BRUSSELS   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986014781     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637159710192239     Document Type: Review

References (8)

1. Davies, K. (1994), “ISO 9000: consistency and control”, Occupational Hazards, Vol. 56, pp. 121-122.
2. Devos, J., Guerrero-Cusumano, J. and Selen, W. (1996), “ISO 9000 in the Low Countries: Reaching for new heights?”, Business Process Re-Engineering & Management Journal, Vol. 2 No. 1, pp. 26-47.
3. Ferguson, K. (1993), “Initials don’t define quality”, Pulp & Paper, Vol. 67, p. 7.
4. Gorgeu, A. and Rene M. (1996), “L’Assurance Qualité Fournisseur de L’Industrie Automobile Française”, Revue D’Economie Industrielle, No. 75, 1er trimèstre.
5. Nichols, D. (1993), “The seal of approval (earning ISO certification)”, Small Business Reports, Vol. 18, Monterey, CA, pp. 57-61.
6. Voss, B. (1994), “Mexico will use ISO 9000 to raise trade barriers”, Journal of Business Strategy, Vol. 15, p. 6.
7. Zuckerman, A. (1992), “Europe tries to get its house in order”, Electronic Business, Vol. 18, January, p. 43.
8. Zuckerman, A. (1995), “Japan move raises USA ire amid standards chaos; USA electronics and software companies say Japan’s new JIS Z9901 quality standard is a trade barrier”, Electronic News, Vol. 41 No. 2,068, p. 28.