Quality, manufacturing strategy, and global competition: An empirical analysis

Benchmarking: An International Journal

Volumn 7, Issue 3, 2000, Pages 174-182

  Choon Tan, Keah ^a   Kannan, Vijay R ^b   Handfield, Robert B ^c   Ghosh, Soumen ^d  

^a UNIVERSITY OF NEVADA   (United States)

^b UTAH STATE UNIVERSITY   (United States)

^c NORTH CAROLINA STATE UNIVERSITY   (United States)

^d GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

Academic libraries; Electronic publishing; Funding; Librarians; Organizational change; Technological change

Indexed keywords

EID: 84986105232     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770010331333     Document Type: Article

References (7)

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2. Greene, R. (1993), Global Quality: A Synthesis of the World's Best Management Models, American Society for Quality Control Press, Milwaukee, WI.
3. Handfield, R.B. (1989), “Quality management in Japan versus the United States: an overview”, Production and Inventory Management, Vol. 30, pp. 79-85.
4. Hiam, A. (1993), Does Quality Work? A Review of Relevant Studies, The Conference Board, New York, NY.
5. Malhotra, M.D., Steele, D.C. and Grover, V. (1994), “Important strategic and tactical manufacturing issues in the 1990s”, Decision Sciences, Vol. 25, pp. 189-214.
6. Schaffer, R. and Thomson, H. (1992), “Successful change programs begin with results”, Harvard Business Review, Vol. 70, pp. 80-9.
7. Symons, R.T. and Jacobs, R.A. (1995), “A total quality management-based incentive system supporting total quality management implementation”, Production and Operations Management, Vol. 4, pp. 228-41.