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Volumn 11, Issue 2, 1997, Pages 72-79

Searching for excellence in business education: An exploratory study of customer impressions of service quality

Author keywords

Business schools; Customer satisfaction; Service quality; Students

Indexed keywords


EID: 19744362667     PISSN: 0951354X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09513549710163961     Document Type: Article
Times cited : (133)

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