Organisational value of participating in a quality award process: A Swedish study

TQM Magazine

Volumn 16, Issue 2, 2004, Pages 78-92

  Eriksson, Henrik ^a  

^a LULEÅ UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Organizations; Quality awards; Self assessment; Sweden; Total quality management; Values

Indexed keywords

CUSTOMER SATISFACTION; MATHEMATICAL MODELS; QUALITY FUNCTION DEPLOYMENT; RESOURCE ALLOCATION; SALES; SOCIETIES AND INSTITUTIONS;

QUALITY AWARDS; SELF ASSESSMENT;

TOTAL QUALITY MANAGEMENT;

EID: 1642266878     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780410522973     Document Type: Article

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