Optimizing self-assessment

Total Quality Management

Volumn 8, Issue 2 SUPPL. 1, 1997, Pages 5-15

  Conti, Tito ^a  

^a Plus Group   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 21744462888     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412979640     Document Type: Article

References (4)

1. CONTI, T. (1994) Time for a critical review on quality self-assessment. In: Proceedings of the First European Forum on Quality Self-assessment (Berne, EOQ).
2. CONTI, T. (1995) TQM, the key to customer-driven integrated business management, paper presented to 39th annual EOQ Congress, Lausanne.
3. CONTI, T. (1996) TQM models or business models? Model-driven or objective/result-driven self-assessment?, paper presented to 40th annual EOQ Congress, Berlin.
4. CONTI, T. (1997) Organisational Self-assessment (London, Chapman & Hall).