Increasing patient satisfaction and compliance: An examination of physician humor orientation, compliance‐gaining strategies, and perceived credibility

Communication Quarterly

Volumn 51, Issue 4, 2003, Pages 482-503

  Wrench, Jason S ^a   Booth‐Butterfield, Melanie ^b  

^a OHIO UNIVERSITY   (United States)

^b WEST VIRGINIA UNIVERSITY   (United States)

Author keywords

Compliance gaining; Credibility; Humor orientation; Patient satisfaction; Physician patient interaction

Indexed keywords

EID: 14844364079     PISSN: 01463373     EISSN: 17464102     Source Type: Journal    
DOI: 10.1080/01463370309370169     Document Type: Article

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