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Volumn 54, Issue 1, 2005, Pages 25-36

Linking situational constraints to customer satisfaction in a service environment

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EID: 12844267541     PISSN: 0269994X     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1464-0597.2005.00194.x     Document Type: Review
Times cited : (18)

References (37)
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