Overcoming roadblocks to effectiveness: Incorporating management of performance barriers into models of work group effectiveness

Journal of Applied Psychology

Volumn 84, Issue 2, 1999, Pages 200-217

  Tesluk, Paul E ^a,b   Mathieu, John E ^c  

^a Tulane University   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

^c NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033244567     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/0021-9010.84.2.200     Document Type: Article

References (67)

1. Ancona, D. G. (1987). Groups in organizations: Extending laboratory models. In C. Hendrick (Ed.), Annual review of personality and social psychology: Group and intergroup processes (pp. 207-231). Beverly Hills, CA: Sage.
2. Ancona, D. G. (1990). Outward bound: Strategies for team survival in an organization. Academy of Management Journal, 33, 334-365.
3. Ancona, D. G., & Caldwell, D. F. (1988). Beyond task and maintenance: Defining external functions in groups. Group & Organization Studies, 13, 468-494.
4. Ancona, D. G., & Caldwell, D. F. (1992). Bridging the boundary: External activity and performance in organizational teams. Administrative Science Quarterly, 37, 468-494.
5. Argote, L., & McGrath, J. E. (1993). Group processes in organizations: Continuity and change. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (Vol. 8, pp. 333-389). London: Wiley.
6. Blumberg, M., & Pringle, C. C. (1982). The missing opportunity in organizational research: Some implications for a theory of work performance. Academy of Management Review, 7, 560-569.
7. Brannick, M. T., Roach, R. M., & Salas, E. (1993). Understanding team performance: A multimethod study. Human Performance, 6, 287-308.
8. Campbell, J. P., & Pritchard, R. D. (1976). Motivation theory in industrial and organizational psychology. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (2nd ed., Vol. 1, pp. 687-732). Palo Alto, CA: Consulting Psychologists Press.
9. Campion, M. A., Medsker, G. J., & Higgs, A. C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823-850.
10. Campion, M. A., Papper, E. M., & Medsker, G. J. (1996). Relations between work team characteristics and effectiveness: A replication and extension. Personnel Psychology, 49, 429-452.
11. Cannon-Bowers, J. A., Oser, R., & Flanagan, D. L. (1992). Work teams in industry: A selected review and proposed framework. In R. W. Swezey & E. Salas (Eds.), Teams: Their training and performance, (pp. 355-377). Norwood, NJ: Ablex.
12. Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: Group effectiveness from the shop floor to the executive suite. Journal of Management, 23, 239-290.
13. Cohen, S. G., & Ledford, G. E., Jr. (1994). The effectiveness of self-managing teams: A field experiment. Human Relations, 47, 13-43.
14. Cummings, T. G. (1978). Self-regulating work groups: A sociotechnical synthesis. Academy of Management Review, 3, 625-634.
15. Cummings, T. G. (1981). Designing effective work groups. In P. C. Nystrom & W. Starbuck (Eds.), Handbook of organizational design (Vol. 2, pp. 250-271). Oxford, England: Oxford University Press.
16. George, J. M., & James, L. R. (1993). Personality, affect, and behavior in groups revisited: Comment on aggregation, levels of analysis, and a recent application of within and between analysis. Journal of Applied Psychology, 78, 798-804.
17. Gersick, C. J. G., & Hackman, J. R. (1990). Habitual routines in task-performing groups. Organizational Behavior and Human Decision Processes, 47, 65-91.
18. Gladstein, D. L. (1984). Groups in context: A model of task group effectiveness. Administrative Science Quarterly, 29, 499-517.
19. Goodman, P. S. (1986). The impact of task and technology on group performance. In P. S. Goodman (Ed.), Designing effective work groups (pp. 120-167). San Francisco: Jossey-Bass.
20. Goodman, P. S., Devedas, R., & Hughson, T. L. C. (1988). Groups and productivity: Analyzing the effectiveness of self-managing teams. In J. P. Campbell & R. J. Campbell (Eds.), Productivity in organizations (pp. 295-327). San Francisco: Jossey-Bass.
21. Goodman, P. S., & Garber, S. (1988). Absenteeism and accidents in a dangerous environment: Empirical analysis of underground coal mines. Journal of Applied Psychology. 73, 81-86.
22. Goodman, P. S., Griffith, T. L., & Fenner, D. B. (1990). Understanding technology and the individual in an organizational context. In P. S. Goodman & L. S. Sproull (Eds.), Technology in organizations (pp. 45-86). San Francisco: Jossey-Bass.
23. Goodman, P. S., & Leyden, D. P. (1991). Familiarity and group productivity. Journal of Applied Psychology, 76, 578-586.
24. Goodman, P. S., Ravlin, E., & Schminke, M. (1987). Understanding groups in organizations. In L. L. Cummings & B. Staw (Eds.), Research in organizational behavior (Vol. 9, pp. 121-173). Greenwich, CT: JAI Press.
25. Guzzo, R. A., & Shea, G. P. (1992). Group performance and intergroup relations in organizations. In M. Dunnette (Ed.), Handbook of industrial and organizational psychology (Vol. 3, pp. 269-313). Palo Alto, CA: Consulting Psychologists Press.
26. Guzzo, R. A., Yost, P. R., Campbell, R. J., & Shea, G. P. (1993). Potency in groups: Articulating a construct. British Journal of Social Psychology, 32, 87-106.
27. Hackman, J. R. (1987). The design of effective work teams. In J. W. Lorsch (Ed.), Handbook of organizational behavior (pp. 315-342). Englewood Cliffs, NJ: Prentice Hall.
28. Hackman, J. R. (Ed.). (1990). Groups that work (and those that don't). San Francisco: Jossey-Bass.
29. Hackman, J. R., Brousseau, K. R., & Weiss, J. A. (1975). The interaction of task design and group performance strategies in determining group effectiveness. Organizational Behavior and Human Performance, 16, 350-365.
30. Hackman, J. R., & Morris, C. G. (1975). Group tasks, group interaction process, and group performance effectiveness: A review and proposed integration. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 8, pp. 47-99). New York: Academic Press.
31. Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Reading, MA: Addison-Wesley.
32. Hackman, J. R., & Walton, R. E. (1986). Leading groups in organizations. In P. Goodman (Ed.), Designing effective work groups (pp. 72-119). San Francisco: Jossey-Bass.
33. James, L. R. (1982). Aggregation bias in estimates of perceptual agreement. Journal of Applied Psychology, 67, 219-229.
34. James, L. R., Demaree, R. G., & Wolf, G. (1984). Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology, 69, 85-98.
35. wg: An assessment of within-group interrater agreement. Journal of Applied Psychology, 78, 306-309.
36. Johns, G. (1991). Substantive and methodological constraints on behavior and attitudes in organizational research. Organizational Behavior and Human Decision Processes, 49, 80-104.
37. Kolodny, H. F., & Kiggundu, M. N. (1980). Towards the development of a sociotechnical systems model on woodlands mechanical harvesting. Human Relations, 33, 623-645.
38. Kozlowski, S. W. J., & Hattrup, K. (1992). A disagreement about within-group agreement: Disentangling issues of consistency versus consensus. Journal of Applied Psychology, 77, 161-167.
39. Manz, C. C., & Sims, H. P., Jr. (1984). Searching for the unleader: Organizational member views on leading self-managed groups. Human Relations, 37, 409-424.
40. Manz, C. C., & Sims, H. P., Jr. (1987). Leading workers to lead themselves: The external leadership of self-managing work teams. Administrative Science Quarterly, 32, 106-128.
41. Mathieu, J. E. (1991). A cross-level nonrecursive model of the antecedents of organizational commitment and satisfaction. Journal of Applied Psychology, 76, 607-618.
42. Mathieu, J. E., Martineau, J. W., & Tannenbaum, S. I. (1993). Individual and situational influences on the development of self-efficacy: Implications for training effectiveness. Personnel Psychology, 46, 125-147.
43. McGrath, J. E. (1991). Time, interaction, and performance (TIP): A theory of groups. Small Group Research, 22, 147-174.
44. Mohrman, S. A., Cohen, S. G., & Mohrman, A. M. (1995). Designing team-based organizations: New forms for knowledge work. San Francisco: Jossey-Bass.
45. O'Connor, E. J., Peters, L. H., Pooyan, A., Weekley, J., Frank, B., & Erenkrantz, B. (1984). Situational constraint effects on performance, affective reactions, and turnover: A field replication and extension. Journal of Applied Psychology, 69, 663-672.
46. Parker, S. K., Wall, T. D., & Jackson, P. R. (1997). "That's not my job": Developing flexible employee work orientations. Academy of Management Journal, 40, 899-929.
47. Pasmore, W., Francis, C., Haldeman, J., & Shani, A. (1982). Sociotechnical systems: A North American reflection on empirical studies of the seventies. Human Relations, 35, 1179-1204.
48. Peters, L. H., & O'Connor, E. J. (1980). Situational constraints and work outcomes: The influences of a currently overlooked construct. Academy of Management Review, 5, 391-397.
49. Peters, L. H., O'Connor, E. J., & Eulberg, J. R. (1985). Situational constraints: Sources, consequences, and future considerations. In P. Ferris & G. Rowland (Eds.), Research in personnel and human resources management (Vol. 3, pp. 79-114). Greenwich, CT: JAI Press.
50. Peters, L. H., O'Connor, E. J., Eulberg, J. R., & Rudolf, C. J. (1980). The behavioral affective consequences of performance-relevant situational variables. Organizational Behavior and Human Performance, 25, 79-96.
51. Phillips, J. S., & Freedman, S. M. (1984). Situational performance constraints and task characteristics: Their relationship to performance and motivation. Journal of Management, 10, 321-331.
52. Roberts, K. H., Hulin, C. L., & Rousseau, D. M. (1978). Developing an interdisciplinary science of organizations. San Francisco: Jossey-Bass.
53. Rousseau, D. M. (1985). Issues of level in organizational research: Multi-level and cross-level perspectives. In L. L. Cummings & B. Staw (Eds.), Research in organizational behavior (Vol. 7, pp. 1-38). Greenwich, CT: JAI Press.
54. Shea, G. P., & Guzzo, R. A. (1987). Groups as human resources. In K. M. Rowland & G. R. Ferris (Eds.), Research in personnel and human resources management (Vol. 5, pp. 323-356). Greenwich, CT: JAI Press.
55. Sirotnik, K. A. (1980). Psychometric implications of the unit of analysis problem (with examples from the measurement of organizational climate). Journal of Educational Measurement, 17, 245-282.
56. Sproull, L. S., & Goodman, P. S. (1990). Technology and organizations: Integration and opportunities. In P. S. Goodman & L. S. Sproull (Eds.), Technology and organizations (pp. 254-265). San Francisco: Jossey-Bass.
57. Stewart, G. L., & Manz, C. C. (1997). Understanding and overcoming supervisor resistance during the transition to employee empowerment. In W. A. Pasmore & R. W. Woodman (Eds.), Research in organizational change and development (Vol. 10, pp. 169-196). Greenwich, CT: JAI Press.
58. Sundstrom, E., & Altman, I. (1989). Physical environments and work group effectiveness. In L. L. Cummings & B. Staw (Eds.), Research in organizational behavior (Vol. 11, pp. 175-209). Greenwich, CT: JAI Press.
59. Sundstrom, E., De Meuse, K. P., & Futrell, D. (1990). Work teams: Applications and effectiveness. American Psychologist, 45, 120-133.
60. Susman, G. I. (1976). Autonomy at work. New York: Praeger.
61. Tesluk, P., Mathieu, J., Zaccaro, S. J., & Marks, M. (1997). Task and aggregation issues in the analysis of team performance. In M. Brannick, E. Salas, & C. Prince (Eds.), Assessment and measurement of team performance: Theory, research, and applications (pp. 197-224). Mahwah, NJ: Erlbaum.
62. Thompson, J. D. (1967). Organizations in action. New York: McGraw-Hill.
63. Van de Ven, A. H., & Ferry, D. L. (1980). Measuring and assessing organizations. New York: Wiley.
64. Waldman, D. A. (1994). The contributions of total quality management to a theory of work performance. Academy of Management Review, 19, 510-536.
65. Wall, T. D., Jackson, P. R., & Davids, K. (1992). Operator work design and robotics system performance: A serendipitous field study. Journal of Applied Psychology, 77, 353-362.
66. Wall, T. D., Kemp, N. J., Jackson, P. R., & Clegg, C. W. (1986). Outcomes of autonomous work groups: A long-term field experiment. Academy of Management Journal, 29, 281-304.
67. Zaccaro, S. J. (1991). Nonequivalent associations between forms of cohesiveness and group-related outcomes: Evidence for multidimensionality. Journal of Social Psychology, 131, 387-399.