Effectiveness of the hotel websites in Singapore: A perspective from business-to-business (B2B) organisations

Asia Pacific Journal of Tourism Research

Volumn 8, Issue 2, 2003, Pages 38-47

  Chiang, Leong Choon ^a  

^a NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

Author keywords

B2B e commerce; Evaluation of Hotel Websites; Singapore Hotel Marketing

Indexed keywords

INTERNET; MARKETING; TOURISM;

ASIA; EURASIA; SINGAPORE [SOUTHEAST ASIA]; SOUTHEAST ASIA;

EID: 0347300468     PISSN: 10941665     EISSN: None     Source Type: Journal    
DOI: 10.1080/10941660308725467     Document Type: Article

References (19)

1. Arnott, D.C. and Bridgewater, S. (2002). Internet, Interaction and Implications for Marketing. Marketing Intelligence and Planning. 20(2), 86-95.
2. Blake, B.F.; Neuendorf, K.A. and Valdisori C.M. (2003). Innovativeness and Variety of Internet Shopping. Internet Research: Electronic Networking Application and Policy. 13(3), 156-169.
3. Bucklin, R.E., Lattin, J.M. and Bell, D. (2002). Choice and the Internet: From Click Stream to Research Stream. Marketing Letters: A Journal of Research in Marketing. 13(3), 245-258.
4. Burke, R.R. (1997). Do you see what I see? The Future of Virtual Shopping. Journal of the Academy of Marketing Science, 25(3), 352-560.
5. Connolly, D.J., Olsen, M.D. and Moore, R.G. (1998). The Internet as a Distribution Channel. The Cornell Hotel and Administration Quarterly. August, 42-54.
6. nd Hawaii International Conference on System Science, Hawaii: IEEE Computer Society.
7. Golden, F. (1997. Marriott Boosting its Web Presence: Interactive Sales and Marketing Team among the Enhancements. Travel Weekly. January, 8.
8. Goodhue, D.L. (1998). Development and Measurement Validity of a Task-Tecbnology Fit Instrument for User Evaluations of Information Systems. Decision Sciences. 29, (1), 105-138.
9. Ho, J. (1997). Evaluating the World Wide Web: A global study of commerce sites, Journal of Computer Mediated Communication. 3(1), 12-18.
10. Karayanni, D.A. and Baltas, G.A. (2003). Web Sites Characteristics and Business Performance: Some Evidence from International Business-to-Business Organizations. Marketing Intelligence and Planning. 21(2), 105-114.
11. Law, R. & Leung, R. (2000). A Study of Airlines'sOnline Reservation Services on the Internet. Journal of Travel Research. 39(2), 202-211.
12. Lincke, D.M. (1998) Evaluating integrated electronic commerce systems. Electronic Markets. 8(1), 7-11.
13. McGaughey, R.E. and Mason, K.H. (1998). The Internet as a Marketing Tool. Journal of Marketing Theory and Practice, Statesboro.
14. Morrison, A.M. et al. (1999). Marketing Small Hotels on the World Wide Web, Information Technology and Tourism. 2(3/4), 97-113.
15. Murphy, J., Forrest, E.J., Wotring, C.E., and Brymer, R.A. (1996). Hotel Management and Marketing on the Internet, The Cornell Hotel and Restaurant Administration Quarterly. June, 70-82.
16. O'Connor, P. & A. Frew. (2001). Expert perceptions on the future on hotel electronic distribution channels. In P.J. Sheldon, K.W. Weber and D.R. Fesenmaier (Eds.) Information and Communication Technologies in Tourism 2001. Wien:Springer-Verlag. 346-357.
17. O'Neill, M., Wright, C. and Palmer, A. Disconfirming User Expectation of the Online Service Experience: Inferred Versus Direct Disconfirmation Modelling. Marketing Letters: A Journal of Research in Marketing. 13(4), 251-296.
18. st HICSS Conference, Hawaii.
19. Srivihok, A. (1999). An Assessment Tool for Electronic Commerce: End user evaluation of Web commerce sites. Proceeding of Conference on the Measurement of Electronic Commerce. December, Singapore.