A Patient Satisfaction Theory and Its Robustness Across Gender in Emergency Departments: A Multigroup Structural Equation Modeling Investigation

American Journal of Medical Quality

Volumn 18, Issue 6, 2003, Pages 229-241

  Aragon, Stephen J ^a   Gesell, Sabina B ^b  

^a WINSTON SALEM STATE UNIVERSITY   (United States)

^b Press Ganey Associates Incorporated   (United States)

Author keywords

Emergency department; Model; Patient satisfaction measurement; Primary provider theory; Quality

Indexed keywords

ARTICLE; EMERGENCY TREATMENT; EMERGENCY WARD; GENDER; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; HEALTH SERVICE; HOSPITAL ADMISSION; HUMAN; NURSING; PATIENT ATTITUDE; PATIENT SATISFACTION; PHYSICIAN; RANDOMIZATION; TIME;

EID: 0346658322     PISSN: 10628606     EISSN: None     Source Type: Journal    
DOI: 10.1177/106286060301800603     Document Type: Article

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