The 'balanced scorecard': Development and implementation in an academic clinical department

Academic Medicine

Volumn 74, Issue 2, 1999, Pages 114-122

  Rimar, Stephen ^a   Garstka, Stanley J ^b  

^a YALE UNIVERSITY SCHOOL OF MEDICINE   (United States)

^b Box 208051 ^*

Author keywords

[No Author keywords available]

Indexed keywords

ANESTHESIST; ARTICLE; CLINICAL EDUCATION; EDUCATION PROGRAM; INFORMATION SYSTEM; LEARNING; MEDICAL EDUCATION; MEDICAL SCHOOL; PRIORITY JOURNAL;

EID: 0033050919     PISSN: 10402446     EISSN: None     Source Type: Journal    
DOI: 10.1097/00001888-199902000-00010     Document Type: Article

References (7)

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2. Kaplan RS, Norton DP. The Balanced Scorecard - measures that drive performance. Harvard Business Review. Jan-Feb 1992: 71-9.
3. Kaplan RS, Norton, DP. The Balanced Scorecard. Boston, MA: Harvard Business School Press, 1996.
4. Cooper R, Kaplan R. Measure costs right: Make the right decisions. Harvard Business Review. 1988: 96-103.
5. Swamidoss CP, Brull SJ, Watrous G, Barash PG. Health-care report cards and implications for anesthesia. Anesthesiology. 1998;88:809-19.
6. Baker GR, Pink GH. A Balanced Scorecard for Canadian hospitals. Healthcare Management Forum. 1995;8:7-21.
7. Castaneda-Mendez K, Mangan K, Lavery AM. The role and application of the balanced scorecard in healthcare quality management. Journal Healthcare Quality. 1998;20:10-3.