A capacity management model in service industries

International Journal of Service Industry Management

Volumn 13, Issue 3-4, 2002, Pages 286-302

  Adenso Diaz B ^a   González Torre, Pilar ^a   García, Virginia ^a  

^a UNIVERSITY OF OVIEDO   (Spain)

Author keywords

Capacity; Employees; Planning; Quality; Service industries

Indexed keywords

EID: 0036384729     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230210431983     Document Type: Article

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