Service operations management: Return to roots

International Journal of Operations and Production Management

Volumn 19, Issue 2, 1999, Pages 104-124

  Johnston, Robert ^a  

^a UNIVERSITY OF WARWICK   (United Kingdom)

Author keywords

Management theory; Operations management; Service operations

Indexed keywords

EID: 0033477034     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443579910247383     Document Type: Review

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