Guide to methodology in ergonomics: Designing for human use

Guide to Methodology in Ergonomics: Designing for Human Use

Volumn , Issue , 2014, Pages 1-105

  Stanton, Neville A ^a   Young, Mark S ^b   Harvey, Catherine ^c  

^a UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

^b BRUNEL UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF NOTTINGHAM   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85177783881     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Book

References (220)

1. Annett, J., and N. A. Stanton. 2000. Task analysis. London: Taylor & Francis.
2. Crundell, B., G. Klein, and R. R. Hoffman. 2006. Working minds: A practitioner's guide to cognitive task analysis. Boston: MIT Press.
3. Diaper, D., and N. A. Stanton. 2004. The handbook of task analysis for human computer interaction. Mahwah, NJ: Lawrence Erlbaum Associates.
4. Harvey, C., and N. A. Stanton. 2013. Usability evaluation for in-vehicle systems. London: CRC Press.
5. Hollnagel, E. 2003. Handbook of cognitive task design. Mahwah, NJ: Lawrence Erlbaum Associates.
6. Nemeth, C. P. 2004. Human factors methods for design: Making systems human-c entred. London: CRC Press.
7. Salmon, P., N. A. Stanton, A. Gibbon, D. Jenkins, and G. H. Walker. 2010. Human factors methods and sports science: A practical guide. London: CRC Press.
8. Salmon, P. M., N. A. Stanton, M. Lenne, D. P Jenkins, L. A. Rafferty, and G. H. Walker. 2011. Human factors methods and accident analysis. Aldershot, UK: Ashgate.
9. Salvendy, G. 2002. Handbook of human factors and ergonomics. 4th ed. New York: Wiley.
10. Schraagen, J. M., S. F. Chipman, and V. L. Shalin. 2000. Cognitive task analysis. Mahwah, NJ: Lawrence Erlbaum Associates.
11. Shepherd, A. 2001. Hierarchical task analysis. London: Taylor & Francis.
12. Stanton, N. A., A. Hedge, E. Salas, H. Hendrick, and K. Brookhaus. 2005. Handbook of human factors and ergonomics methods. London: CRC Press.
13. Stanton, N. A., P M. Salmon, L. A. Rafferty, G. H. Walker, C. Baber, and D. Jenkins. 2013. Human factors methods: A practical guide for engineering and design. 2nd ed. Aldershot, UK: Ashgate.
14. Wilson, J. R., and E. N. Corlett. 2005. Evaluation of human work. 3rd ed. London: Taylor & Francis.
15. Harvey, C., and N. A. Stanton. 2012. Trade-off between context and objectivity in an analytic approach to the evaluation of in-vehicle interfaces. IET Intelligent Transport Systems Journal 6 (3): 243-58.
16. Harvey, C., and N. A. Stanton. 2013b. Usability evaluation for in-vehicle systems. Boca Raton, FL: CRC Press.
17. Norman, D. A. 1988. The psychology of everyday things. New York: Basic Books.
18. Stanton, N. A., A. Hedge, E. Salas, H. Hendrick, and K. Brookhaus. 2005. Handbook of human factors and ergonomics methods. London: Taylor & Francis.
19. Stanton, N. A., P. M. Salmon, L. A. Rafferty, G. H. Walker, C. Baber, and D. Jenkins. 2013. Human factors methods: A practical guide for engineering and design. 2nd ed. Aldershot, UK: Ashgate.
20. Stanton, N. A., and M. Young. 1998a. Is utility in the mind of the beholder? A review of ergonomics methods. Applied Ergonomics 29 (1): 41-54.
21. Stanton, N. A., and M. Young. 1999. What price ergonomics? Nature 399: 197-98.
22. Stanton, N. A., and M. S. Young. 2003. Giving ergonomics away? The application of ergonomics methods by novices. Applied Ergonomics 34: 479-90.
23. Alliance of Automobile Manufacturers. 2006. Statement of principles, criteria and verification procedures on driver interactions with advanced in-v ehicle information and communication systems. Washington, DC: AAM.
24. Bhise, V. D., J. D. Dowd, and E. Smid. 2003. A comprehensive HMI evaluation process for automotive cockpit design. In SAE World Congress Proceedings, 61-70. Detroit, MI: SAE International.
25. Commission of the European Communities. 2008. Commission recommendation of 26/V/2008 on safe and efficient in-v ehicle information and communication systems: Update of the European statement of principles on human-m achine interface. Brussels: Commission of the European Communities.
26. Japan Automobile Manufacturers Association. 2004. Guideline for in-vehicle display systems, version 3.0. Tokyo: JAMA.
27. National Highway Traffic Safety Administration. 2010. Visual-manual NHTSA driver distraction guidelines for in-vehicle electronic devices. Washington, DC: NHTSA.
28. Stevens, A., and S. Cynk. 2011. Checklist for the assessment of in-vehicle information systems. London: Transport Research Laboratory.
29. The European Conference of Ministers of Transport. 2003. Statement of principles of good practice concerning the ergonomics and safety of in-vehicle information systems, new information technologies in the road transport sector: Policy issues, ergonomics and safety. Leipzig, Germany: ECMT.
30. Ackerman, P. L., and A. T. Cianciolo. 1999. Psychomotor abilities via touch-panel testing: Measurement innovations, construct, and criterion validity. Human Performance 12: 231-73.
31. Baber, C. 2005. Critical path analysis for multimodal activity. In Handbook of human factors and ergonomics methods, ed. N. Stanton, A. Hedge, K. Brookhuis, E. Salas, and H. Hendrick, 1-8. London: CRC Press.
32. Baber, C., and B. Mellor. 2001. Using critical path analysis to model multimodal humancomputer interaction. International Journal of Human-Computer Studies 54: 613-36.
33. Card, S. K., T. P. Moran, and A. Newell. 1983. The psychology of human-computer interaction. London: Lawrence Erlbaum.
34. Harrison, A. 1997. A survival guide to critical path analysis. Oxford, UK: Butterworth-Heinemann.
35. Harvey, C., and N. A. Stanton. 2013a. Usability evaluationfor in-vehicle systems. Boca Raton, FL: CRC Press.
36. Harvey, C., and N. A. Stanton. 2013b. Modelling the hare and the tortoise: Predicting the range of in-vehicle task times using critical path analysis. Ergonomics 56 (1): 16-33.
37. John, B. E. 1990. Extensions of GOMS analyses to expert performance requiring perception of dynamic visual and auditory information. In CHI '90 proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 107-16. New York: ACM.
38. John, B. E., and A. Newell. 1987. Predicting the time to recall computer command abbreviations. In CHI '87 proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface, 33-40. New York: ACM.
39. Lockyer, K. 1984. Critical path analysis and other project network techniques. 4th ed. London: Pitman.
40. Mourant, R. R., M. Herman, and E. Moussa-Hamouda. 1980. Direct looks and control location in automobiles. Human Factors 22: 417-25.
41. Olson, J. R., and G. M. Olson. 1990. The growth of cognitive modelling in human-computer interaction since GOMS. Human-Computer Interaction 5: 221-65.
42. Pickering, C. A., K. J. Burnham, and M. J. Richardson. 2007. A review of automotive humanmachine interface technologies and techniques to reduce driver distraction. In 2nd IET International Conference on System Safety, 223-28. London: IET.
43. Rogers, W. A., A. D. Fisk, A. C. McLaughlin, and R. Pak. 2005. Touch a screen or turn a knob: Choosing the best device for the job. Human Factors 47: 271-88.
44. Stanton, N. A., and C. Baber. 2008. Modelling of human alarm handling response times: A case study of the Ladbroke Grove rail accident in the UK. Ergonomics 51: 423-40.
45. Stanton, N. A., and G. H. Walker. 2011. Exploring the psychological factors involved in the Ladbroke Grove rail accident. Accident Analysis & Prevention 43 (3): 1117-27.
46. Wolfe, J. M. 2007. Guided search 4.0: Current progress with a model of visual search. In Integrated models of cognitive systems, ed. W. Gray, 99-119. New York: Oxford University Press.
47. de Vries, G., M. Hartevelt, and R. Oosterholt. 1996. Private camera conversation: A new method for eliciting user responses. In Usability evaluation in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 147-55. London: Taylor & Francis.
48. Harvey, C., and N. A. Stanton. 2013b. Usability evaluation for in-vehicle systems. Boca Raton, FL: CRC Press.
49. Kirwan, B. 1992. Human error identification in human reliability assessment: Part 2. Applied Ergonomics 23:371-81.
50. Nielsen, J., and R. Molich. 1990. Heuristic evaluation of user interfaces. In Empowering people: CHI '90 Conference proceedings, ed. J. C. Chew and J. Whiteside, 249-56. Monterey, CA: ACM.
51. Pejtersen, A. M., and J. Rasmussen. 1997. Effectiveness testing of complex systems. In Handbook of human factors and ergonomics. 2nd ed., ed. G. Salvendy, 1514-42. New York: John Wiley.
52. Stanton, N. A., and S. Stevenage. 1998. Learning to predict human error: Issues of reliability, validity and acceptability. Ergonomics 41 (11): 1737-56.
53. Annett, J., K. D. Duncan, R. B. Stammers, and M. J. Gray. 1971. Task analysis. Department of Employment Training Information, Paper 6. London: Her Majesty's Stationery Office (HMSO).
54. Annett, J., and N. A. Stanton. 1998. Task analysis. Ergonomics 41 (11): 1529-36.
55. Bass, A., J. Aspinal, G. Walter, and N. A. Stanton. 1995. A software toolkit for hierarchical task analysis. Applied Ergonomics 26 (2): 147-51.
56. Kirwan, B. 1994. A guide to practical human reliability assessment. London: Taylor & Francis.
57. Kirwan, B., and L. K. Ainsworth. 1992. A guide to task analysis. London: Taylor & Francis.
58. Patrick, J., P. Spurgeon, and A. Shepherd. 1986. A guide to task analysis: Applications of hierarchical methods. Birmingham, UK: Occupational Services Publications.
59. Salmon, P., D. Jenkins, N. A. Stanton, and G. H. Walker. 2010. Hierarchical task analysis vs. cognitive work analysis: Comparison of theory, methodology and contribution to system design. Theoretical Issues in Ergonomics Science 11 (6): 504-31.
60. Shepherd, A. 2000. HTA as a framework for task analysis. In Task analysis, ed. J. Annett and N. A. Stanton, 9-24. London: Taylor & Francis.
61. Shepherd, A. 2001. Hierarchical task analysis. London: Taylor & Francis.
62. Stammers, R. B. 1996. Hierarchical task analysis: An overview. In Usability evaluation in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 207-13. London: Taylor & Francis.
63. Stammers, R. B., and A. Shepherd. 1990. Task analysis. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. R. Wilson and E. N. Corlett, 144-68. London: Taylor & Francis.
64. Stanton, N. A. 2006. Hierarchical task analysis: Developments, applications, and extensions. Applied Ergonomics 37: 55-79.
65. Jordan, P. W. 1998. An introduction to usability. London: Taylor & Francis.
66. Kirwan, B., and L. K. Ainsworth. 1992. A guide to task analysis. London: Taylor & Francis.
67. Ravden, S. J., and G. I. Johnson. 1989. Evaluating usability of human-computer interfaces: A practical method. Chichester, UK: Ellis Horwood.
68. Sinclair, M. A. 1990. Subjective assessment. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. R. Wilson and E. N. Corlett, 69-100. London: Taylor & Francis.
69. van Vianen, E., B. Thomas, and M. van Nieuwkasteele. 1996. A combined effort in the standardization of user interface testing. In Usability evaluation in industry, ed. P W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 7-17. London: Taylor & Francis.
70. Young, M. S., and N. A. Stanton. 1999. The interview as a usability tool. In Handbook on the psychology of interviewing, ed. A. Memon and R. Bull, 227-38. Chichester, UK: John Wiley.
71. Easterby, R. 1984. Tasks, processes and display design. In Information design, ed. R. Easterby and H. Zwaga, 19-36. Chichester, UK: John Wiley.
72. Fisk, A. D., W. A. Rogers, N. Charness, S. J. Czaja, and J. Sharit. 2009. Designing for older adults: Principles and creative human factors approaches. 2nd ed. Boca Raton, FL: CRC Press.
73. Stanton, N. A., P M. Salmon, L. A. Rafferty, G. H. Walker, C. Baber, and D. Jenkins. 2013. Human factors methods: A practical guide for engineering and design. 2nd ed. Aldershot, UK: Ashgate.
74. Stanton, N. A., and M. S. Young. 1998b. Ergonomics methods in consumer product design and evaluation. In Human factors in consumer products, ed. N. A. Stanton, 21-53. London: Taylor & Francis.
75. Drury, C. G. 1990. Methods for direct observation of performance. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. Wilson and E. N. Corlett, 45-68. London: Taylor & Francis.
76. Kirwan, B. 1994. A guide to practical human reliability assessment. London: Taylor & Francis.
77. Kirwan, B., and L. K. Ainsworth. 1992. A guide to task analysis. London: Taylor & Francis.
78. Sanders, M. S., and E. J. McCormick. 1993. Human factors in engineering and design. 7th ed. New York: McGraw-Hill.
79. Sanderson, P M., and C. Fisher. 1997. Exploratory sequential data analysis: Qualitative and quantitative handling of continuous observational data. In Handbook of human factors and ergonomics, ed. G. Salvendy, 1471-513. New York: John Wiley.
80. Stanton, N. A., P M. Salmon, L. A. Rafferty, G. H. Walker, C. Baber, and D. Jenkins. 2013. Human factors methods: A practical guide for engineering and design. 2nd ed. Aldershot, UK: Ashgate.
81. Baber, C., and N. A. Stanton. 1996a. Observation as a technique for usability evaluations. In Usability in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 85-94. London: Taylor & Francis.
82. Drury, C. G. 1990. Methods for direct observation of performance. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. Wilson and E. N. Corlett, 45-68. London: Taylor & Francis.
83. Kirwan, B., and L. K. Ainsworth. 1992. A guide to task analysis. London: Taylor & Francis.
84. McIlroy, R. C., and N. A. Stanton. 2011. Observing the observer: Non-intrusive verbalisations using the concurrent observer narrative technique. Cognition, Technology and Work 13 (2): 135-49.
85. Oborne, D. J. 1982. Ergonomics at work. Chichester, UK: John Wiley.
86. Stanton, N. A., P. M. Salmon, L. A. Rafferty, G. H. Walker, C. Baber, and D. Jenkins. 2013. Human factors methods: A practical guide for engineering and design. 2nd ed. Aldershot, UK: Ashgate.
87. Bangor, A., P. T. Kortum, and T. Miller. 2008. An empirical evaluation of the system usability scale. International Journal of Human-Computer Interaction 24: 574-94.
88. Brooke, J. 1996. SUS: A "quick and dirty" usability scale. In Usability evaluation in industry, ed. P W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 189-94. London: Taylor & Francis.
89. Jordan, P W. 1998. An introduction to usability. London: Taylor & Francis.
90. Kirwan, B., and L. K. Ainsworth (eds.). 1992. A guide to task analysis. London: Taylor & Francis.
91. Oppenheim, A. N. 2000. Questionnaire design, interviewing and attitude measurement. 2nd ed. London: Continuum International.
92. Salvendy, G., and P Carayon. 1997. Data collection and evaluation of outcome measures. In Handbook of human factors and ergonomics, ed. G. Salvendy, 1451-70. New York: John Wiley.
93. Sinclair, M. A. 1990. Subjective assessment. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. R. Wilson and E. N. Corlett, 69-100. London: Taylor & Francis.
94. Baber, C. 1996. Repertory grid theory and its application to product evaluation. In Usability in industry., ed. P W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 157-65. London: Taylor & Francis.
95. Fransella, F., R. Bell, and D. Bannister. 2004. A manual for repertory grid technique. 2nd ed. Chichester, UK: John Wiley.
96. Hertznum, M., T. Clemmensen, K. Hornbæk, J. Kumar, Q. Shi, and P. Yammiyavar. 2011. Personal usability constructs: How people construe usability across nationalities and stakeholder groups. International Journal of Human-Computer Interaction 27: 729-61.
97. Kelly, G. A. 1955. The psychology of personal constructs. New York: Norton.
98. Kuru, A., and C. Erbug. 2013. Explorations of perceived qualities of on-body interactive products. Ergonomics 56: 906-21.
99. Oosterwegel, A., and R. A. Wickland. 1995. The self in European and North American culture: Development and processes. Dordrecht, the Netherlands: Kluwer Academic.
100. Baber, C., and N. A. Stanton. 1996b. Human error identification techniques applied to public technology: Predictions compared with observed use. Applied Ergonomics 27: 119-31.
101. Harris, D., N. A. Stanton, A. Marshall, M. S. Young, J. Demagaslki, and P. Salmon. 2005. Using SHERPA to predict design-induced errors on the flight deck. Aerospace, Science and Technology 9: 525-32.
102. Kirwan, B. 1992. Human error identification in human reliability assessment. Part 1: Overview of approaches. Applied Ergonomics 23: 299-318.
103. Lane, R., N. A. Stanton, and D. Harrison. 2006. Applying hierarchical task analysis to medication administration errors. Applied Ergonomics 37: 669-79.
104. Lyons, M. 2009. Towards a framework to select techniques for error prediction: Supporting novice users in the healthcare sector. Applied Ergonomics 40: 379-95.
105. Stanton, N. A., and C. Baber. 2002. Error by design: Methods for predicting usability. Design Studies 23: 363-84.
106. Stanton, N. A., P. Salmon, D. Harris, A. Marshall, J. Demagalski, M. S. Young, T. Waldmann, and S. W. A. Dekker. 2009. Predicting pilot error: Testing a new methodology and a multi-methods and analysts approach. Applied Ergonomics 40 (3): 464-71.
107. Stanton, N. A., and S. Stevenage. 1998. Learning to predict human error: Issues of reliability, validity and acceptability. Ergonomics 41 (11): 1737-56.
108. Baber, C., and N. A. Stanton. 1994. Task analysis for error identification: A methodology for designing error-tolerant consumer products. Ergonomics 37: 1923-41.
109. Baber, C., and N. A. Stanton. 1997. Rewritable routines in human interaction with public technology. International Journal of Cognitive Ergonomics 1 (4): 237-49.
110. Baber, C., and N. A. Stanton. 2002. Task analysis for error identification: Theory, method and validation. Theoretical Issues in Ergonomics Science 3 (2): 212-27.
111. Crawford, J. O., C. Taylor, and N. L. W. Po. 2001. A case study of on-screen prototypes and usability evaluation of electronic timers and food menu systems. International Journal of Human-Computer Interaction 13: 187-201.
112. Stanton, N. A., and C. Baber. 1996a. A systems approach to human error identification. Safety Science 22: 215-28.
113. Stanton, N. A., and C. Baber. 1996b. Task analysis for error identification: Applying HEI to product design and evaluation. In Usability evaluation in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 215-24. London: Taylor & Francis.
114. Stanton, N. A., and C. Baber. 1998. A systems analysis of consumer products. In Human factors in consumer products, ed. N. A. Stanton, 75-90. London: Taylor & Francis.
115. Stanton, N. A., and C. Baber. 2002. Error by design: Methods for predicting device usability. Design Studies 23: 363-84.
116. Stanton, N. A., and C. Baber. 2005. Validating task analysis for error identification: Reliability and validity of a human error prediction technique. Ergonomics 48 (9): 1097-1113.
117. Stanton, N. A., and S. Stevenage. 1998. Learning to predict human error: Issues of reliability, validity and acceptability. Ergonomics 41 (11): 1737-56.
118. Baber, C., and N. A. Stanton. 1996b. Human error identification techniques applied to public technology: Predictions compared with observed use. Applied Ergonomics 27 (2): 119-31.
119. Kirwan, B. 1992b. Human error identification in human reliability assessment: Part 2. Applied Ergonomics 23: 371-81.
120. Stanton, N. A., and S. Stevenage. 1998. Learning to predict human error: Issues of reliability, validity and acceptability. Ergonomics 41 (11): 1737-56.
121. Stanton, N. A., and M. S. Young. 1998a. Is utility in the mind of the beholder? A study of ergonomics methods. Applied Ergonomics 29 (1): 41-54.
122. Stanton, N. A., and M. S. Young. 1999. What price ergonomics? Nature 399: 197-98.
123. Stanton, N. A., and M. S. Young. 2003. Giving ergonomics away? The application of ergonomics methods by novices. Applied Ergonomics 34: 479-90.
124. Ackerman, P. L., and A. T. Cianciolo. 1999. Psychomotor abilities via touch-panel testing: Measurement innovations, construct, and criterion validity. Human Performance 12: 231-73.
125. Alliance of Automobile Manufacturers. 2006. Statement of principles, criteria and verification procedures on driver interactions with advanced in-vehicle information and communication systems. Washington, DC: AAM.
126. Annett, J., K. D. Duncan, R. B. Stammers, and M. J. Gray. 1971. Task analysis. Department of Employment Training Information, Paper 6. London: Her Majesty's Stationery Office (HMSO).
127. Annett, J., and N. A. Stanton. 1998. Task analysis. Ergonomics 41 (11): 1529-36.
128. Annett, J., and N. A. Stanton. 2000. Task analysis. London: Taylor & Francis.
129. Baber, C. 1996. Repertory grid theory and its application to product evaluation. In Usability in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 157-65. London: Taylor & Francis.
130. Baber, C. 2005. Critical path analysis for multimodal activity. In Handbook of human factors and ergonomics methods, ed. N. Stanton, A. Hedge, K. Brookhuis, E. Salas, and H. Hendrick, 1-8. London: CRC Press.
131. Baber, C., and B. Mellor. 2001. Using critical path analysis to model multimodal humancomputer interaction. International Journal of Human-Computer Studies 54: 613-36.
132. Baber, C., and N. A. Stanton. 1994. Task analysis for error identification: A methodology for designing error-tolerant consumer products. Ergonomics 37: 1923-41.
133. Baber, C., and N. A. Stanton. 1996a. Observation as a technique for usability evaluations. In Usability in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 85-94. London: Taylor & Francis.
134. Baber, C., and N. A. Stanton. 1996b. Human error identification techniques applied to public technology: Predictions compared with observed use. Applied Ergonomics 27 (2): 119-31.
135. Baber, C., and N. A. Stanton. 1997. Rewritable routines in human interaction with public technology. International Journal of Cognitive Ergonomics 1 (4): 237-49.
136. Baber, C., and N. A. Stanton. 2002. Task analysis for error identification: Theory, method and validation. Theoretical Issues in Ergonomics Science 3 (2): 212-27.
137. Bangor, A., P. T. Kortum, and T. Miller. 2008. An empirical evaluation of the system usability scale. International Journal of Human-Computer Interaction 24: 574-94.
138. Bass, A., J. Aspinal, G. Walter, and N. A. Stanton. 1995. A software toolkit for hierarchical task analysis. Applied Ergonomics 26 (2): 147-51.
139. Bhise, V. D., J. D. Dowd, and E. Smid. 2003. A comprehensive HMI evaluation process for automotive cockpit design. In SAE World Congress Proceedings, 61-70. Detroit, MI: SAE International.
140. Brooke, J. 1996. SUS: A "quick and dirty" usability scale. In Usability evaluation in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 189-94. London: Taylor & Francis.
141. Card, S. K., T. P. Moran, and A. Newell. 1983. The psychology of human-computer interaction. London: Lawrence Erlbaum.
142. Commission of the European Communities. 2008. Commission recommendation of 26/V/2008 on safe and efficient in-vehicle information and communication systems: Update of the European statement of principles on human-m achine interface. Brussels: Commission of the European Communities.
143. Crawford, J. O., C. Taylor, and N. L. W. Po. 2001. A case study of on-screen prototypes and usability evaluation of electronic timers and food menu systems. International Journal of Human-Computer Interaction 13: 187-201.
144. Crundell, B., G. Klein, and R. R. Hoffman. 2006. Working minds: A practitioner's guide to cognitive task analysis. Boston: MIT Press.
145. de Vries, G., M. Hartevelt, and R. Oosterholt. 1996. Private camera conversation: A new method for eliciting user responses. In Usability evaluation in industry, ed. P W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 147-55. London: Taylor & Francis.
146. Diaper, D., and N. A. Stanton. 2004. The handbook of task analysis for human computer interaction. Mahwah, NJ: Lawrence Erlbaum Associates.
147. Drury, C. G. 1990. Methods for direct observation of performance. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. Wilson and E. N. Corlett, 45-68. London: Taylor & Francis.
148. Easterby, R. 1984. Tasks, processes and display design. In Information design, ed. R. Easterby and H. Zwaga, 19-36. Chichester, UK: John Wiley.
149. Fisk, A. D., W. A. Rogers, N. Charness, S. J. Czaja, and J. Sharit. 2009. Designing for older adults: Principles and creative human factors approaches. 2nd ed. Boca Raton, FL: CRC Press.
150. Fransella, F., R. Bell, and D. Bannister. 2004. A manual for repertory grid technique. 2nd ed. Chichester, UK: John Wiley.
151. Harris, D., N. A. Stanton, A. Marshall, M. S. Young, J. Demagaslki, and P Salmon. 2005. Using SHERPA to predict design-induced errors on the flight deck. Aerospace, Science and Technology 9: 525-32.
152. Harrison, A. 1997. A survival guide to critical path analysis. Oxford, UK: Butterworth-Heinemann.
153. Harvey, C., and N. A. Stanton. 2012. Trade-off between context and objectivity in an analytic approach to the evaluation of in-vehicle interfaces. IET Intelligent Transport Systems Journal 6 (3): 243-58.
154. Harvey, C., and N. A. Stanton. 2013a. Modelling the hare and the tortoise: Predicting the range of in-vehicle task times using critical path analysis. Ergonomics 56 (1): 16-33.
155. Harvey, C., and N. A. Stanton. 2013b. Usability evaluation for in-vehicle systems. Boca Raton, FL: CRC Press.
156. Hertznum, M., T. Clemmensen, K. Hornbek, J. Kumar, Q. Shi, and P Yammiyavar. 2011. Personal usability constructs: How people construe usability across nationalities and stakeholder groups. International Journal of Human-Computer Interaction 27: 729-61.
157. Hollnagel, E. 2003. Handbook of cognitive task design. Mahwah, NJ: Lawrence Erlbaum Associates.
158. Japan Automobile Manufacturers Association. 2004. Guideline for in-vehicle display systems, version 3.0. Tokyo: JAMA.
159. John, B. E. 1990. Extensions of GOMS analyses to expert performance requiring perception of dynamic visual and auditory information. Paper presented at ACM Conference of Human Factors in Computing Systems-CHI 1990, Seattle, WA, April 1-5.
160. John, B. E., and A. Newell. 1987. Predicting the time to recall computer command abbreviations. Paper presented at ACM Conference of Human Factors in Computing Systems and Graphics Interface (CHI/GI 1987), Toronto, April 5-9.
161. Jordan, P. W. 1998. An introduction to usability. London: Taylor & Francis.
162. Kelly, G. A. 1955. The psychology of personal constructs. New York: Norton.
163. Kirwan, B. 1992a. Human error identification in human reliability assessment. Part 1: Overview of approaches. Applied Ergonomics 23: 299-318.
164. Kirwan, B. 1992b. Human error identification in human reliability assessment: Part 2. Applied Ergonomics 23: 371-81.
165. Kirwan, B. 1994. A guide to practical human reliability assessment. London: Taylor & Francis.
166. Kirwan, B., and L. K. Ainsworth (eds.). 1992. A guide to task analysis. London: Taylor & Francis.
167. Kuru, A., and C. Erbug. 2013. Explorations of perceived qualities of on-body interactive products. Ergonomics 56: 906-21.
168. Lane, R., N. A. Stanton, and D. Harrison. 2006. Applying hierarchical task analysis to medication administration errors. Applied Ergonomics 37: 669-79.
169. Lockyer, K. 1984. Critical path analysis and other project network techniques. 4th ed. London: Pitman.
170. Lyons, M. 2009. Towards a framework to select techniques for error prediction: Supporting novice users in the healthcare sector. Applied Ergonomics 40: 379-95.
171. McIlroy, R. C., and N. A. Stanton. 2011. Observing the observer: Non-intrusive verbalisations using the Concurrent Observer Narrative technique. Cognition, Technology and Work 13 (2): 135-49.
172. Mourant, R. R., M. Herman, and E. Moussa-Hamouda. 1980. Direct looks and control location in automobiles. Human Factors 22: 417-25.
173. National Highway Traffic Safety Administration. 2010. Visual-manual NHTSA driver distraction guidelines for in-vehicle electronic devices. Washington, DC: NHTSA.
174. Nemeth, C. P. 2004. Human factors methods for design: Making systems human-centred. London: CRC Press.
175. Nielsen, J., and R. Molich. 1990. Heuristic evaluation of user interfaces. In Empowering people: CHI '90 conference Proceedings, ed. J. C. Chew and J. Whiteside, 249-56. Monterey, CA: ACM Press.
176. Norman, D. A. 1988. The psychology of everyday things. New York: Basic Books.
177. Oborne, D. J. (1982). Ergonomics at work. Chichester, UK: John Wiley.
178. Olson, J. R., and G. M. Olson. 1990. The growth of cognitive modelling in human-computer interaction since GOMS. Human-Computer Interaction 5: 221-65.
179. Oosterwegel, A., and R. A. Wickland. 1995. The self in European and North American culture: Development and processes. Dordrecht, the Netherlands: Kluwer Academic.
180. Oppenheim, A. N. 2000. Questionnaire design, interviewing and attitude measurement. 2nd ed. London: Continuum International.
181. Patrick, J., P. Spurgeon, and A. Shepherd. 1986. A guide to task analysis: Applications of hierarchical methods. Birmingham, UK: Occupational Services Publications.
182. Pejtersen, A. M., and J. Rasmussen. 1997. Effectiveness testing of complex systems. In Handbook of human factors and ergonomics. 2nd ed., ed. G. Salvendy, 1514-42. New York: John Wiley.
183. Pickering, C. A., K. J. Burnham, and M. J. Richardson. 2007. A review of automotive human machine interface technologies and techniques to reduce driver distraction. Paper presented at 2nd IET International Conference on System Safety, London, October 22-24.
184. Ravden, S. J., and G. I. Johnson. 1989. Evaluating usability of human-computer interfaces: A practical method. Chichester, UK: Ellis Horwood.
185. Rogers, W.A., A. D. Fisk, A. C. McLaughlin, and R. Pak. 2005. Touch a screen or turn a knob: Choosing the best device for the job. Human Factors 47: 271-88.
186. Salmon, P., D. Jenkins, N. A. Stanton, and G. H. Walker. 2010. Hierarchical task analysis vs. cognitive work analysis: Comparison of theory, methodology and contribution to system design. Theoretical Issues in Ergonomics Science 11 (6): 504-31.
187. Salmon, P., N. A. Stanton, A. Gibbon, D. Jenkins, and G. H. Walker. 2010. Human factors methods and sports science: A practical guide. London: CRC Press.
188. Salmon, P. M., N. A. Stanton, M. Lenne, D. P. Jenkins, L. A. Rafferty, and G. H. Walker. 2011. Human factors methods and accident analysis. Aldershot, UK: Ashgate.
189. Salvendy, G. 2002. Handbook of human factors and ergonomics. 4th ed. New York: Wiley.
190. Salvendy, G., and P. Carayon. 1997. Data collection and evaluation of outcome measures. In Handbook of human factors and ergonomics, ed. G. Salvendy, 1451-70. New York: John Wiley.
191. Sanders, M. S., and E. J. McCormick. 1993. Human factors in engineering and design. 7th ed. New York: McGraw-Hill.
192. Sanderson, P. M., and C. Fisher. 1997. Exploratory sequential data analysis: Qualitative and quantitative handling of continuous observational data. In Handbook of human factors and ergonomics, ed. G. Salvendy, 1471-513. New York: John Wiley.
193. Schraagen, J. M., S. F. Chipman, and V. L. Shalin. 2000. Cognitive task analysis. Mahwah, NJ: Lawrence Erlbaum Associates.
194. Shepherd, A. 2000. HTA as a framework for task analysis. In Task analysis, ed. J. Annett and N. A. Stanton, 9-24. London: Taylor & Francis.
195. Shepherd, A. 2001. Hierarchical task analysis. London: Taylor & Francis.
196. Sinclair, M. A. 1990. Subjective assessment. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. R. Wilson and E. N. Corlett, 69-100. London: Taylor & Francis.
197. Stammers, R. B. 1996. Hierarchical task analysis: An overview. In Usability evaluation in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 207-13. London: Taylor & Francis.
198. Stammers, R. B., and A. Shepherd. 1990. Task analysis. In Evaluation of human work: A practical ergonomics methodology. 2nd ed., ed. J. R. Wilson and E. N. Corlett, 144-68. London: Taylor & Francis.
199. Stanton, N. A. 2006. Hierarchical task analysis: Developments, applications, and extensions. Applied Ergonomics 37: 55-79.
200. Stanton, N. A., and C. Baber. 1996a. A systems approach to human error identification. Safety Science 22: 215-28.
201. Stanton, N. A., and C. Baber. 1996b. Task analysis for error identification: Applying HEI to product design and evaluation. In Usability evaluation in industry, ed. P. W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 215-24. London: Taylor & Francis.
202. Stanton, N. A., and C. Baber. 1998. A systems analysis of consumer products. In Human factors in consumer products, ed. N. A. Stanton, 75-90. London: Taylor & Francis.
203. Stanton, N. A., and C. Baber. 2002. Error by design: Methods for predicting usability. Design Studies 23: 363-84.
204. Stanton, N. A., and C. Baber. 2005. Validating task analysis for error identification: Reliability and validity of a human error prediction technique. Ergonomics 48 (9): 1097-113.
205. Stanton, N. A., and C. Baber. 2008. Modelling of human alarm handling response times: A case study of the Ladbroke Grove rail accident in the UK. Ergonomics 51: 423-40.
206. Stanton, N. A., A. Hedge, E. Salas, H. Hendrick, and K. Brookhaus. 2005. Handbook of human factors and ergonomics methods. London: Taylor & Francis.
207. Stanton, N. A., P. Salmon, D. Harris, A. Marshall, J. Demagalski, M. S. Young, T. Waldmann, and S. W. A. Dekker. 2009. Predicting pilot error: Testing a new methodology and a multi-methods and analysts approach. Applied Ergonomics 40 (3): 464-71.
208. Stanton, N. A., P. M. Salmon, L. A. Rafferty, G. H. Walker, C. Baber, and D. Jenkins. 2013. Human factors methods: A practical guide for engineering and design. 2nd ed. Aldershot, UK: Ashgate.
209. Stanton, N. A., and S. Stevenage. 1998. Learning to predict human error: Issues of reliability, validity and acceptability. Ergonomics 41 (11): 1737-56.
210. Stanton, N. A., and G. H. Walker. 2011. Exploring the psychological factors involved in the Ladbroke Grove rail accident. Accident Analysis & Prevention 43 (3): 1117-27.
211. Stanton, N. A., and M. S. Young. 1998a. Is utility in the mind of the beholder? A study of ergonomics methods. Applied Ergonomic 29 (1): 41-54.
212. Stanton, N. A., and M. S. Young. 1998b. Ergonomics methods in consumer product design and evaluation. In Human factors in consumer products, ed. N. A. Stanton, 21-53. London: Taylor & Francis.
213. Stanton, N. A., and M. S. Young. 1999. What price ergonomics? Nature 399: 197-98.
214. Stanton, N. A., and M. S. Young. 2003. Giving ergonomics away? The application of ergonomics methods by novices. Applied Ergonomics 34: 479-90.
215. Stevens, A., and S. Cynk. 2011. Checklist for the assessment of in-vehicle information systems. London: Transport Research Laboratory.
216. The European Conference of Ministers of Transport. 2003. Statement of principles of good practice concerning the ergonomics and safety of in-vehicle information systems, new information technologies in the road transport sector: Policy issues, ergonomics and safety. Leipzig, Germany: ECMT.
217. van Vianen, E., B. Thomas, and M. van Nieuwkasteele. 1996. A combined effort in the standardization of user interface testing. In Usability evaluation in industry, ed. P W. Jordan, B. Thomas, B. A. Weerdmeester, and I. L. McClelland, 7-17. London: Taylor & Francis.
218. Wilson, J. R., and N. Corlett. 2005. Evaluation of human work. 3rd ed. Boca Raton, FL: CRC Press.
219. Wolfe, J. M. 2007. Guided search 4.0: Current progress with a model of visual search. In Integrated models of cognitive systems, ed. W. Gray, 99-119. New York: Oxford University Press.
220. Young, M. S., and N. A. Stanton. 1999. The interview as a usability tool. In Handbook of the psychology of interviewing, ed. A. Memon and R. Bull, 227-38. Chichester, UK: John Wiley.