메뉴 건너뛰기




Volumn , Issue , 2004, Pages 2042-2051

Trust and TAM for Online Recommendation Agents

Author keywords

online shopping; recommendation agents; Technology Adoption Model (TAM); Trust

Indexed keywords

BEHAVIORAL RESEARCH; DECISION MAKING; ELECTRONIC COMMERCE;

EID: 85133799625     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (7)

References (31)
  • 3
    • 0003258063 scopus 로고
    • The Partial Least Squares (PLS) Approach to Causal Modeling: Personal Computer Adoption and Use as an Illustration
    • Barclay, D., Thompson, R. and Higgins, C. (1995) The Partial Least Squares (PLS) Approach to Causal Modeling: Personal Computer Adoption and Use as an Illustration, Technology Studies, 2, 2, 285-309.
    • (1995) Technology Studies , vol.2 , Issue.2 , pp. 285-309
    • Barclay, D.1    Thompson, R.2    Higgins, C.3
  • 4
    • 0002057980 scopus 로고
    • Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories
    • Bergen, M. and Dutta, S. (1992) Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories, Journal of Marketing, 56, 3, 1-24.
    • (1992) Journal of Marketing , vol.56 , Issue.3 , pp. 1-24
    • Bergen, M.1    Dutta, S.2
  • 5
    • 0002971926 scopus 로고    scopus 로고
    • External Manifestation of Trustworthiness in the Interface
    • Cassell, J. and Bickmore, T. (2000) External Manifestation of Trustworthiness in the Interface, Communications of the ACM, 43, 12, 50-56.
    • (2000) Communications of the ACM , vol.43 , Issue.12 , pp. 50-56
    • Cassell, J.1    Bickmore, T.2
  • 6
    • 85139078764 scopus 로고    scopus 로고
    • Partial Least Squares For Researchers: An Overview and Presentation of Recent Advances Using the PLS Approach, ICIS 2000 tutorial on PLS
    • Chin, W. W. (2000) Partial Least Squares For Researchers: An Overview and Presentation of Recent Advances Using the PLS Approach, ICIS 2000 tutorial on PLS, Online available at: http://disc-nt.cba.uh.edu/chin/icis2000plstalk.pdf.
    • (2000) Online Available At
    • Chin, W.W.1
  • 7
    • 55249087535 scopus 로고
    • Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology
    • Davis, F. D. (1989) Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology, MIS Quarterly, 13, 3, 319-340.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 8
    • 0242365487 scopus 로고    scopus 로고
    • Inexperience and Experience With Online Stores: The Importance of TAM and Trust
    • Gefen, D., Karahanna, E. and Straub, D. W. (2003a) Inexperience and Experience With Online Stores: The Importance of TAM and Trust, IEEE Transactions On Engineering Management, 50, 3, 307-321.
    • (2003) IEEE Transactions on Engineering Management , vol.50 , Issue.3 , pp. 307-321
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 9
    • 0344096683 scopus 로고    scopus 로고
    • Trust and TAM in Online Shopping: An Integrated Model
    • Gefen, D., Karahanna, E. and Straub, D. W. (2003b) Trust and TAM in Online Shopping: An Integrated Model, MIS Quarterly, 27, 1, 51-90.
    • (2003) MIS Quarterly , vol.27 , Issue.1 , pp. 51-90
    • Gefen, D.1    Karahanna, E.2    Straub, D.W.3
  • 11
    • 0036421345 scopus 로고    scopus 로고
    • A Comparison of Three Models to Explain Shop-Bot Use on the Web
    • Gentry, L. and Calantone, R. (2002) A Comparison of Three Models to Explain Shop-Bot Use on the Web, Psychology and Marketing, 19, 11, 945-956.
    • (2002) Psychology and Marketing , vol.19 , Issue.11 , pp. 945-956
    • Gentry, L.1    Calantone, R.2
  • 12
    • 0000686460 scopus 로고    scopus 로고
    • Explanations from Intelligent Systems: Theoretical Foundations and Implications For Practice
    • Gregor, S. and Benbasat, I. (1999) Explanations from Intelligent Systems: Theoretical Foundations and Implications For Practice, MIS Quarterly, 23, 4, 497-530.
    • (1999) MIS Quarterly , vol.23 , Issue.4 , pp. 497-530
    • Gregor, S.1    Benbasat, I.2
  • 14
    • 0034340397 scopus 로고    scopus 로고
    • Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids
    • Haubl, G. and Trifts, V. (2000) Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids, Marketing Science, 19, 1, 4-21.
    • (2000) Marketing Science , vol.19 , Issue.1 , pp. 4-21
    • Haubl, G.1    Trifts, V.2
  • 16
    • 0001803767 scopus 로고    scopus 로고
    • Foundations for an Empirically Determined Scale of Trust in Automated Systems
    • Jian, J. Y., Bisantz, A. M. and Drury, C. G. (2000) Foundations for an Empirically Determined Scale of Trust in Automated Systems, International Journal of Cognitive Ergonomics, 4, 1, 53-71.
    • (2000) International Journal of Cognitive Ergonomics , vol.4 , Issue.1 , pp. 53-71
    • Jian, J.Y.1    Bisantz, A.M.2    Drury, C.G.3
  • 17
    • 0033689709 scopus 로고    scopus 로고
    • Toward the Optimal Link Structure of the Cyber Shopping Mall
    • Kim, J. and Yoo, B. (2000) Toward the Optimal Link Structure of the Cyber Shopping Mall, International Journal of Human-Computer Studies, 52, 3, 531-551.
    • (2000) International Journal of Human-Computer Studies , vol.52 , Issue.3 , pp. 531-551
    • Kim, J.1    Yoo, B.2
  • 18
    • 85139025591 scopus 로고    scopus 로고
    • The Impact of Internalization and Familiarity on Trust and Adoption of Recommendation Agents, Working Paper 02-MIS-006, MIS Division
    • Vancouver, Canada
    • Komiak, X. S. and Benbasat, I. (2003) The Impact of Internalization and Familiarity on Trust and Adoption of Recommendation Agents, Working Paper 02-MIS-006, MIS Division, University of British Columbia, Vancouver, Canada.
    • (2003) University of British Columbia
    • Komiak, X.S.1    Benbasat, I.2
  • 19
    • 0028476392 scopus 로고
    • Agents that Reduce Work and Information Overload
    • Komiak, X. S. and Benbasat, I. (2004) Understanding Customer Trust in Agent-mediated Electronic Commerce, Webmediated Electronic Commerce, and Traditional Commerce, Information Technology and Management (ITM), 5, 1&2, 181-207. 20. Maes, P. (1994) Agents that Reduce Work and Information Overload, Communications of the ACM, 37, 7, 31-40.
    • (1994) Communications of the ACM , vol.37 , Issue.7 , pp. 31-40
  • 22
    • 0036737236 scopus 로고    scopus 로고
    • Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
    • McKnight, D. H., Choudhury, V. and Kacmar, C. (2002) Developing and Validating Trust Measures for e-Commerce: An Integrative Typology, Information Systems Research, 13, 3, 334-359.
    • (2002) Information Systems Research , vol.13 , Issue.3 , pp. 334-359
    • McKnight, D.H.1    Choudhury, V.2    Kacmar, C.3
  • 23
    • 0023449629 scopus 로고
    • Trust Between Humans and Machines, and the Design of Decision Aids
    • Muir, B. M. (1987) Trust Between Humans and Machines, and the Design of Decision Aids, International Journal of Man Machine Studies, 27, 5-6, 527-539.
    • (1987) International Journal of Man Machine Studies , vol.27 , Issue.5-6 , pp. 527-539
    • Muir, B.M.1
  • 24
    • 0030111190 scopus 로고    scopus 로고
    • Trust in Automation: Part II. Experimental Studies of Trust and Human Intervention in a Process Control Simulation
    • Muir, B. M. and Moray, N. (1996) Trust in Automation: Part II. Experimental Studies of Trust and Human Intervention in a Process Control Simulation, Ergonomics, 39, 3, 429-460.
    • (1996) Ergonomics , vol.39 , Issue.3 , pp. 429-460
    • Muir, B.M.1    Moray, N.2
  • 25
    • 85090249329 scopus 로고    scopus 로고
    • The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places
    • New York, NY
    • Reeves, B. and Nass, C. (1996) The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places, Cambridge University Press, New York, NY.
    • (1996) Cambridge University Press
    • Reeves, B.1    Nass, C.2
  • 26
    • 0036399370 scopus 로고    scopus 로고
    • What Attracts Customers to Online Stores, and What Keeps Them Coming Back?
    • Reibstein, D. J. (2002) What Attracts Customers to Online Stores, and What Keeps Them Coming Back?, Journal of the Academy of Marketing Science, 30, 4, 465-473.
    • (2002) Journal of the Academy of Marketing Science , vol.30 , Issue.4 , pp. 465-473
    • Reibstein, D.J.1
  • 28
    • 84936823564 scopus 로고
    • The theory of reasoned action: A meta-analysis of past research with recommendations for modifications and future research
    • Sheppard, B. H., Hartwick, J. and Warshaw, P. R. (1988) The theory of reasoned action: a meta-analysis of past research with recommendations for modifications and future research, Journal of Consumer Research, 15, 3, 325-343.
    • (1988) Journal of Consumer Research , vol.15 , Issue.3 , pp. 325-343
    • Sheppard, B.H.1    Hartwick, J.2    Warshaw, P.R.3
  • 29
    • 0003196246 scopus 로고
    • Measuring System Usage: Implications for IS Theory Testing
    • Straub, D., Limayem, M. and Karahanna-Evaristo, E. (1995) Measuring System Usage: Implications for IS Theory Testing, Management Science, 41, 8, 1328-1342.
    • (1995) Management Science , vol.41 , Issue.8 , pp. 1328-1342
    • Straub, D.1    Limayem, M.2    Karahanna-Evaristo, E.3
  • 30
    • 1542382496 scopus 로고    scopus 로고
    • User Acceptance of Information Technology: Toward a Unified View
    • Venkatesh, V., Morris, M. G., Davis, G. B. and Davis, F. D. (2003) User Acceptance of Information Technology: Toward a Unified View, MIS Quarterly, 27, 3, 425-478.
    • (2003) MIS Quarterly , vol.27 , Issue.3 , pp. 425-478
    • Venkatesh, V.1    Morris, M.G.2    Davis, G.B.3    Davis, F.D.4
  • 31
    • 84994245868 scopus 로고    scopus 로고
    • An Empirical Investigation of Intelligent Agents for E-Business Customer Relationship Management: A Knowledge Management Perspective
    • Naples, Italy
    • Wang, W. and Benbasat, I. (2003) An Empirical Investigation of Intelligent Agents for E-Business Customer Relationship Management: A Knowledge Management Perspective, in The Proceedings of the 11th European Conference on Information Systems, Naples, Italy.
    • (2003) The Proceedings of the 11Th European Conference on Information Systems
    • Wang, W.1    Benbasat, I.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.