A retrospective view of electronic word-of-mouth in hospitality and tourism management

International Journal of Contemporary Hospitality Management

Volumn 30, Issue 1, 2018, Pages 313-325

  Litvin, Stephen W ^a   Goldsmith, Ronald E ^b   Pan, Bing ^c  

^a School of Business and Economics   (United States)

^b FLORIDA STATE UNIVERSITY   (United States)

^c PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Consumer generated media; Electronic word of mouth; Interpersonal influence; Social media; User generated content

Indexed keywords

EID: 85041725414     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJCHM-08-2016-0461     Document Type: Article

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