메뉴 건너뛰기




Volumn 31, Issue 2, 2018, Pages 231-240

Measuring patient experience in dialysis: a new paradigm of quality assessment

Author keywords

In Center Hemodialysis Consumer Assessment of Healthcare Provider and Systems survey; Patients experience of care; Patients perceptions

Indexed keywords

ADULT; CONSUMER; EXPECTATION; HEALTH CARE PERSONNEL; HEALTH CARE SYSTEM; HEMODIALYSIS PATIENT; HUMAN; PATIENT SATISFACTION; PERCEPTION; QUALITY CONTROL; QUALITY OF LIFE; UNITED STATES; CHRONIC KIDNEY FAILURE; EMPATHY; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HEMODIALYSIS; INTERPERSONAL COMMUNICATION; NEPHROLOGIST; OUTPATIENT DEPARTMENT; PATIENT EDUCATION; PROCEDURES; QUESTIONNAIRE; STANDARDS;

EID: 85034626180     PISSN: 11218428     EISSN: 17246059     Source Type: Journal    
DOI: 10.1007/s40620-017-0401-2     Document Type: Review
Times cited : (11)

References (29)
  • 2
    • 77955001594 scopus 로고    scopus 로고
    • Current status of dialysis therapy and related clinical guidelines in Japan
    • Akizawa T (2010) Current status of dialysis therapy and related clinical guidelines in Japan. Jpn Med Assoc J 53(3):185–187
    • (2010) Jpn Med Assoc J , vol.53 , Issue.3 , pp. 185-187
    • Akizawa, T.1
  • 4
    • 84995660135 scopus 로고    scopus 로고
    • Academic Medical Center, Department of Medical Informatics, Amsterdam, The Netherlands
    • ERA-EDTA Registry: ERA-EDTA Registry Annual Report 2014. Academic Medical Center, Department of Medical Informatics, Amsterdam, The Netherlands, 2016
    • (2016) ERA-EDTA Registry Annual Report 2014
    • Registry, E.R.A.-E.D.T.A.1
  • 5
    • 84908386955 scopus 로고    scopus 로고
    • ICH-CAHPS: what signal on the chadburn?
    • PID: 25343996
    • Richardson MM, Grobert ME (2014) ICH-CAHPS: what signal on the chadburn? Am J Kidney Dis 64(5):670–672
    • (2014) Am J Kidney Dis , vol.64 , Issue.5 , pp. 670-672
    • Richardson, M.M.1    Grobert, M.E.2
  • 6
    • 84975744786 scopus 로고    scopus 로고
    • Patient experience assessment is a requisite for quality evaluation: a discussion of the In-Center Hemodialysis Consumer Assessment of Health Care Providers and Systems (ICH CAHPS) Survey
    • PID: 26858008
    • Cavanaugh KL (2016) Patient experience assessment is a requisite for quality evaluation: a discussion of the In-Center Hemodialysis Consumer Assessment of Health Care Providers and Systems (ICH CAHPS) Survey. Semin Dial 29(2):135–143. doi:10.1111/sdi.12469
    • (2016) Semin Dial , vol.29 , Issue.2 , pp. 135-143
    • Cavanaugh, K.L.1
  • 7
    • 84957107073 scopus 로고    scopus 로고
    • Quality measures for dialysis: time for a balanced scorecard
    • PID: 26316622
    • Kliger AS (2016) Quality measures for dialysis: time for a balanced scorecard. Clin J Am Soc Nephrol CJASN 11(2):363–368. doi:10.2215/CJN.06010615
    • (2016) Clin J Am Soc Nephrol CJASN , vol.11 , Issue.2 , pp. 363-368
    • Kliger, A.S.1
  • 9
    • 84908376000 scopus 로고    scopus 로고
    • Evaluation of the consumer assessment of healthcare providers and systems in-center hemodialysis survey
    • PID: 24832092
    • Wood R, Paoli CJ, Hays RD, Taylor-Stokes G, Piercy J, Gitlin M (2014) Evaluation of the consumer assessment of healthcare providers and systems in-center hemodialysis survey. Clin J Am Soc Nephrol CJASN 9(6):1099–1108. doi:10.2215/CJN.10121013
    • (2014) Clin J Am Soc Nephrol CJASN , vol.9 , Issue.6 , pp. 1099-1108
    • Wood, R.1    Paoli, C.J.2    Hays, R.D.3    Taylor-Stokes, G.4    Piercy, J.5    Gitlin, M.6
  • 12
    • 85042675411 scopus 로고    scopus 로고
    • Accessed 20 March 2017
    • Get Health Plan Surveys and Instructions. https://www.ahrq.gov/cahps/surveys-guidance/hp/instructions/index.html. Accessed 20 March 2017
    • Get Health Plan Surveys and Instructions
  • 14
    • 25144434948 scopus 로고    scopus 로고
    • Health related quality of life in patients with chronic kidney disease
    • PID: 16142573
    • Kalantar-Zadeh K, Unruh M (2005) Health related quality of life in patients with chronic kidney disease. Int Urol Nephrol 37(2):367–378. doi:10.1007/s11255-004-0012-4
    • (2005) Int Urol Nephrol , vol.37 , Issue.2 , pp. 367-378
    • Kalantar-Zadeh, K.1    Unruh, M.2
  • 15
    • 84867446979 scopus 로고    scopus 로고
    • Accessed 1 Dec 2016, Centers for Disease Control and Prevention
    • Centers for Disease Control and Prevention. Health Related Quality of Life. https://www.cdc.gov/hrqol/. Accessed 1 Dec 2016
    • Health Related Quality of Life
  • 16
    • 70350068260 scopus 로고    scopus 로고
    • Health related quality of life and the CKD patient: challenges for the nephrology community
    • PID: 19675529
    • Finkelstein FO, Wuerth D, Finkelstein SH (2009) Health related quality of life and the CKD patient: challenges for the nephrology community. Kidney Int 76(9):946–952. doi:10.1038/ki.2009.307
    • (2009) Kidney Int , vol.76 , Issue.9 , pp. 946-952
    • Finkelstein, F.O.1    Wuerth, D.2    Finkelstein, S.H.3
  • 17
    • 84864021625 scopus 로고    scopus 로고
    • Measurement of health-related quality of life in the care of patients with ESRD: isn’t this the metric that matters?
    • PID: 22809006
    • Naik N, Hess R, Unruh M (2012) Measurement of health-related quality of life in the care of patients with ESRD: isn’t this the metric that matters? Semin Dial 25(4):439–444. doi:10.1111/j.1525-139X.2012.01110.x
    • (2012) Semin Dial , vol.25 , Issue.4 , pp. 439-444
    • Naik, N.1    Hess, R.2    Unruh, M.3
  • 20
    • 84888120136 scopus 로고    scopus 로고
    • Accessed 26 Dec 2016
    • CAHPS Surveys and Guidance. https://www.ahrq.gov/cahps/surveys-guidance/index.html. Accessed 26 Dec 2016
    • CAHPS Surveys and Guidance
  • 23
    • 85042640563 scopus 로고    scopus 로고
    • Accessed 1 Dec 2016
    • CAHPS In-Center Hemodialysis Survey. https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/ich/about/about_cahps_in-center_hemodialysis_survey_2015.pdf. Accessed 1 Dec 2016
    • CAHPS In-Center Hemodialysis Survey
  • 25
    • 85042654098 scopus 로고    scopus 로고
    • Accessed 6 Dec 2016
    • National Implementation and Public Reporting. https://ichcahps.org/GeneralInformation/NationalImplementationandPublicReporting.aspx. Accessed 6 Dec 2016
    • National Implementation and Public Reporting
  • 26
    • 84925542993 scopus 로고    scopus 로고
    • Should health care providers be accountable for patients’ care experiences?
    • PID: 25416601
    • Anhang Price R, Elliott MN, Cleary PD, Zaslavsky AM, Hays RD (2015) Should health care providers be accountable for patients’ care experiences? J Gen Intern Med 30(2):253–256. doi:10.1007/s11606-014-3111-7
    • (2015) J Gen Intern Med , vol.30 , Issue.2 , pp. 253-256
    • Anhang Price, R.1    Elliott, M.N.2    Cleary, P.D.3    Zaslavsky, A.M.4    Hays, R.D.5
  • 27
    • 85042636696 scopus 로고    scopus 로고
    • Webinar #1, Accessed 1 Dec 2016
    • Webinar #1. The Patient Perspective: what is the experience of care? Are we asking the right questions? http://esrdnetworks.org/education/quality-conference/quality-conference-2016-2017/webinar-1-slides-recording-and-q-a-document/q-a-document-webinar-1-the-patient-perspective-september-14-2016/at_download/file. Accessed 1 Dec 2016
    • The Patient Perspective: what is the experience of care? Are we asking the right questions?
  • 28
    • 85042646110 scopus 로고    scopus 로고
    • Accessed 26 Dec 2016
    • Scottish Renal Experience Patient Survey Reports. http://www.healthcareimprovementscotland.org/previous_resources/performance_review/renal_patient_survey.aspx. Accessed 26 Dec 2016
    • Scottish Renal Experience Patient Survey Reports


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.