What's in a name: Vehicle technology branding and consumer expectations for automation

AutomotiveUI 2017 - 9th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, Proceedings

Volumn , Issue , 2017, Pages 226-234

  Abraham, Hillary ^a   Seppelt, Bobbie ^a   Mehler, Bruce ^a   Reimer, Bryan ^a  

^a MASSACHUSETTS INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

Advanced Driver Assistance Systems; Automation; Branding; Confusion

Indexed keywords

AUTOMATION; AUTOMOBILE DRIVERS; ONLINE SYSTEMS; SURVEYS; USER INTERFACES; VEHICLES;

AUTONOMOUS OPERATIONS; BRANDING; CONFUSION; CONSUMER EXPECTATIONS; DESIGN SPECIFICATION; LEVELS OF AUTOMATION; POTENTIAL BENEFITS; SEMI-AUTOMATED TECHNOLOGY;

ADVANCED DRIVER ASSISTANCE SYSTEMS;

EID: 85032489969     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/3122986.3123018     Document Type: Conference Paper

References (31)

1. G. Abe and J. Richardson. 2006. Alarm timing, trust and driver expectation for forward collision warning systems. Applied Ergonomics, 37(5), 577-586.
2. Hillary Abraham, Hale McAnulty, Bruce Mehler, and Bryan Reimer. 2017. A Case Study of Today's Automotove Dealerships: The Introduction and Delivery of Advanced Driver Assistance Systems. In Transportation Research Record: Journal of the Transportation Research Board 2660. DOI: 10.3141/2660-02.
3. Hillary Abraham, Chaiwoo Lee, Samantha Brady, Craig Fitzgerald, Bruce Mehler, Joseph F. Coughlin. 2017. Autonomous Vehicles and Alternatives to Driving: Trust, Preferences, and Effects of Age. In Proceedings of the Transportation Research Board 96th Annual Meeting (TRB '17).
4. M. Beggiato and J. F. Krems. 2013. The evolution of mental model, trust and acceptance of adaptive cruise control in relation to initial information. Transportation research
5. Neal E. Boudette. 2017. Tesla's Self-Driving System Cleared in Deadly Crash. Retrieved May 4, 2017 from https://www.nytimes.com/2017/01/19/business/teslamodel- s-autopilot-fatal-crash.html
6. J. K. Choi and Y. G. Ji. 2015. Investigating the importance of trust on adopting an autonomous vehicle. International Journal of Human-Computer Interaction, 31(10), 692-702.
7. Consumer Reports. 2016. Tesla's Autopilot: Too Much Autonomy Too Soon. Retrieved April 4, 2017 from http://www.consumerreports.org/tesla/tesla-autopilottoo- much-autonomy-too-soon/
8. Alex Davies. 2017. Cadillac Cracks a Self-Driving Puzzle by Shoving a Camera in your Face. Retrieved May 15, 2017 from https://www.wired.com/2017/04/cadillac-cracks-selfdriving- puzzle-shoving-camera-face/
9. European Commission. 2016. Status of the review of the General Safety and Pedestrian Safety Regulations. Presentation. (14 December, 2016). Retrieved May 16, 2017 from https://www.unece.org/fileadmin/DAM/trans/doc/2016 /wp29grsp/GRSP-60-21e.pdf
10. M. Ghazizadeh, Y. Peng, J. D. Lee, and L. N. Boyle. 2012. Augmenting the technology acceptance model with trust: Commercial drivers' attitudes towards monitoring and feedback. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 56, No. 1, pp. 2286-2290). Sage CA: Los Angeles, CA: Sage Publications.
11. J. L. Harbluk, Y. I. Noy, and M. Eizenman. 2002. The impact of cognitive distraction on driver visual behaviour and vehicle control (No. TP# 13889 E).
12. T. A. Kazi, N. A. Stanton, G. H. Walker, and M. S. Young, M. S. 2007. Designer driving: drivers' conceptual models and level of trust in adaptive cruise control. International journal of vehicle design, 45(3), 339-360.
13. J. D. Lee and N. Moray. 1994. Trust, self-confidence, and operators' adaptation to automation. International Journal of Human-Computer Studies, 40, 153-184.
14. J. D. Lee and K. A. See. 2004. Trust in automation: Designing for appropriate reliance. Human factors, 46(1), 50-80.
15. Paul Lewis, Gregory Rogers, and Stanford Turner. 2017. Beyond Speculation: Automated Vehicles and Public Policy. Retrieved May 16, 2017 from https://www.enotrans.org/wpcontent/ uploads/2017/04/AV-FINAL.pdf
16. Mary Lundenberg, Paul W. Fox, and Judith Punccohar. 1994. Highly Confident but Wrong: Gender Differences and Similarities in Confidence Judgments. Journal of Educational Psychology, 86, 114-121.
17. D. Maheswaran, D. M. Mackie, and S. Chaiken. 1992. Brand name as a heuristic cue: The effects of task importance and expectancy confirmation on consumer judgments. Journal of consumer psychology, 1(4), 317-336.
18. Russ Mitchell. 2016. Controversy over Tesla "autopilot" name keeps growing. Retrieved May 12, 2017 from http://www.latimes.com/business/autos/lafi- hy-autopilot-controversy-20160721-snap-story.html
19. Michael G. Morris and Andrew Dillon. 1997. How user perceptions influence software use. IEEE software, 14, 4, 58-65.
20. NHTSA. 2017. Investigation PE 16-007.
21. D.A. Norman. 1990. The 'problem' with automation: Inappropriate feedback and interaction, not 'overautomation'. Philosophical Transactions of the Royal Society London, Series B, Biological Sciences, 327(1241), 585-593.
22. R. Parasuraman, R. and V. Riley. 1997. Humans and automation: Use, misuse, disuse, abuse. Human Factors: The Journal of the Human Factors and Ergonomics Society, 39(2), 230-253.
23. Bryan Reimer, Anthony Pettinato, Lex Fridman, Joonbum Lee, Bruce Mehler, Bobbie Seppelt, Junghee Park, and Karl Iagnemma. 2016. Behavioral Impact of Drivers' Roles in Automated Driving. In Proceedings of the 8th International Conference on Automotive User Interfaces and Interactive Vehicle Applications (AutomotiveUI '16), 217-224. DOI: 10.1145/3003715.3005411
24. SAE. 2016. Taxonomy and Definitions for Terms Related to Driving Automation Systems for On-Road Motor Vehicles. SAE Standard J3016
25. S. Samuel and D. L. Fisher. 2015. Evaluation of the Minimum Forward Roadway Glance Duration. Transportation Research Record: Journal of the Transportation Research Board, (2518), 9-17.
26. N. B. Sarter, D. D. Woods, and C. E. Billings. 1997. Automation surprises. In G. Salvendy (Ed.), Handbook of Human Factors & Ergonomics, second edition. Wiley.
27. Bobbie Seppelt and L. D. Lee. 2007. Making adaptive cruise control (ACC) limits visible. International journal of human-computer studies, 65(3), 192-205.
28. Bobbie Seppelt, Bryan Reimer, Linda Angell, and Sean Seaman. 2017. Considering the Human across Levels of Automation: Implications for Reliance. In Proceedings of the Ninth International Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design (DA '17). In press.
29. Donald Sharpe. 2015. Your Chi-Square Test is Statistically Significant: Now What? Practical Assessment, Research & Evaluation 20, 8.
30. N. Trübswetter and K. Bengler. 2013. Why should I use ADAS? Advanced driver assistance systems and the elderly: knowledge, experience, and usage barriers. In Proc. 7th Int. Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design (pp. 495-501).
31. Konrad Webner. 2016. Awareness and utilization of the Autopilot Tesla Survey. Presentation of results: Customer survey. Retrieved April 4, 2017 from https://www.tesla.com/sites/default/files/blog-attachme nts/tesla-survey-autopilot-awareness.pdf