The role of communication in agile systems development: An analysis of the state of the art

Business and Information Systems Engineering

Volumn 5, Issue 5, 2013, Pages 343-355

  Hummel, Markus ^a   Rosenkranz, Christoph ^a   Holten, Roland ^a  

^a GOETHE UNIVERSITY   (Germany)

Author keywords

Agile systems development; Literature review; Organizational communication; Software engineering; State of the art

Indexed keywords

EID: 85027923589     PISSN: None     EISSN: 18670202     Source Type: Journal    
DOI: 10.1007/s12599-013-0282-4     Document Type: Article

References (113)

1. Aaen I (2008) Essence: facilitating agile innovation. In: Abrahamsson P, Baskerville R, Conboy K, Fitzgerald B, Morgan L, Wang X (eds) Agile processes in software engineering and extreme programming (XP 2008). Springer, Heidelberg, pp 1-10
2. Abbas N, Gravell AM, Wills GB (2010) Using factor analysis to generate clusters of agile practices (a guide for agile process improvement). In: Freudenberg S, Chao J (eds) AGILE 2010, Orlando. IEEE Press, New York, pp 11-20
3. Adolph S, Kruchten P, Hall W (2012) Reconciling perspectives: a grounded theory of how people manage the process of software development. J Syst Softw 85(6):1269-1286
4. Ågerfalk PJ, Fitzgerald B, Slaughter SA (2009) Flexible and distributed information systems development: state of the art and research challenges. Inf Syst Res 20(3):317-328
5. Asnawi AL, Gravell AM, Wills GB (2011) Empirical investigation on agile methods usage: issues identified from early adopters in Malaysia. In: Sillitti A, Hazzan O, Bache E, Albaladejo X (eds) Agile processes in software engineering and extreme programming (XP 2011). Springer, Heidelberg, pp 192-207
6. Back RJ, Hirkman P, Milovanov L (2004) Evaluating the XP customer model and design by contract. In: Euromicro conference. IEEE Press, New York, pp 318-325
7. Baskerville R, Levine L, Pries-Heje J, Ramesh B, Slaughter S (2002) Balancing quality and agility in Internet speed software development. In: ICIS proceedings, pp 859-864
8. Beck K (1999) Extreme programming explained: embrace change. Addison-Wesley, Boston
9. Beck K, Beedle M, van Bennekum A, Cockburn A, Cunningham W, Fowler M, Grenning J, Highsmith J, Hunt A, Jeffries R, Kern J, Marick B, Martin RC, Mellor S, Schwaber K, Sutherland J, Thomas D (2001) Agile manifesto. http://www.agilemanifesto.org/. Accessed 2013-03-28
10. Begel A, Nagappan N (2008) Pair programming: what's in it for me? In: International symposium on empirical software engineering and measurement, Kaiserslautern. ACM Press, New York, pp 120-128
11. Bless M (2010) Distributed meetings in distributed teams. In: Sillitti A, Martin A, Wang X, Whitworth E (eds) Agile processes in software engineering and extreme programming (XP 2010). Springer, Heidelberg, pp 251-260
12. Bocock L, Martin A (2011) There's something about lean: a case study. In: AGILE 2011, Salt Lake City. IEEE Press, New York, pp 10-19
13. Boden A, Nett B, Wulf V (2007) Coordination practices in distributed software development of small enterprises. In: International conference on global software engineering. IEEE Press, New York, pp 235-246
14. Braithwaite K, Joyce T (2005) XP expanded: distributed extreme programming. In: Baumeister H, Marchesi M, Holcombe M (eds) Extreme programming and agile processes in software engineering (XP 2005). Springer, Heidelberg, pp 180-188
15. Cao L, Mohan K, Peng X, Ramesh B (2009) A framework for adapting agile development methodologies. Eur J Inf Syst 18(4):332-343
16. Cao L, Ramesh B (2008) Agile requirements engineering practices: an empirical study. IEEE Softw 25(1):60-67
17. Clark HH (1996) Using language. Cambridge University Press, New York
18. Cockburn A (2002) Agile software development. Addison-Wesley, Boston
19. Coman ID, Succi G (2009) An exploratory study of developers' toolbox in an agile team. In: Abrahamsson P, Marchesi M, Maurer F (eds) Agile processes in software engineering and extreme programming (XP 2009). Springer, Heidelberg, pp 43-52
20. Conboy K (2009) Agility from first principles: reconstructing the concept of agility in information systems development. Inf Syst Res 20(3):329-354
21. Conboy K, Coyle S, Xiaofeng W, Pikkarainen M (2011) People over process: key challenges in agile development. IEEE Softw 28(4):48-57
22. Conboy K, Pikkarainen M, Wang X (2007) Agile practices in use from an innovation assimilation perspective: a multiple case study. In: ICIS proceedings
23. Dall'Agnol M, Janes A, Succi G, Zaninotto E (2003) Lean management - a metaphor for extreme programming? In: Marchesi M, Succi G (eds) Extreme programming and agile processes in software engineering (XP 2003). Springer, Heidelberg, pp 26-32
24. Dingsøyr T, Nerur S, Balijepally V, Moe NB (2012) A decade of agile methodologies: towards explaining agile software development. J Syst Softw 85(6):1213-1221
25. Dorairaj S, Noble J, Malik P (2012a) Knowledge management in distributed agile software development. In: AGILE 2012, Dallas. IEEE Press, New York, pp 64-73
26. Dorairaj S, Noble J, Malik P (2012b) Understanding team dynamics in distributed agile software development. In: Wohlin C (ed) Agile processes in software engineering and extreme programming (XP 2012). Springer, Heidelberg, pp 47-61
27. Dybå T, Dingsøyr T (2008) Empirical studies of agile software development: a systematic review. Inf Softw Technol 50(9-10):833-859
28. Dybå T, Dingsøyr T (2009) What do we know about agile software development? IEEE Softw 26(5):6-9
29. Elshamy A, Elssamadisy A (2007) Applying agile to large projects: new agile software development practices for large projects. In: Concas G, Damiani E, Scotto M, Succi G (eds) Agile processes in software engineering and extreme programming (XP 2007). Springer, Heidelberg, pp 46-53
30. Erickson J, Lyytinen K, Keng S (2005) Agile modeling, agile software development, and extreme programming: the state of research. Int J Database Manag Syst 16(4):88-100
31. Estler HC, Nordio M, Furia CA, Meyer B, Schneider J (2012) Agile vs. structured distributed software development: a case study. In: International conference on global software engineering. IEEE Press, New York, pp 11-20
32. Fernando BAJ, Hall T, Fitzpatrick A (2011) The impact of media selection on stakeholder communication in agile global software development: a preliminary industrial case study. In: Proceedings of the 49th SIGMIS annual conference on computer personnel research, San Antonio. ACM Press, New York, pp 131-139
33. Fitzgerald B, Hartnett G, Conboy K (2006) Customising agile methods to software practices at Intel Shannon. Eur J Inf Syst 15(2):200-213
34. Fruhling A, de Vreede G-J (2006) Field experiences with extreme programming: developing an emergency response system. J Manag Inf Syst 22(4):39-68
35. Garrod S, Pickering MJ (2009) Joint action, interactive alignment, and dialog. Top Cogn Sci 1(2):292-304
36. Hanakawa N (2010) Project reliability growth model based on curves of accumulated communication topics for software development. Int J Softw Eng Knowl Eng 20(5):665-677
37. Hansson C, Dittrich Y, Gustafsson B, Zarnak S (2006) How agile are industrial software development practices? J Syst Softw 79(9):1295-1311
38. Haugset B, Hanssen GK (2008) Automated acceptance testing: a literature review and an industrial case study. In: Melnik G, Kruchten P, Poppendieck M (eds) AGILE 2008, Toronto. IEEE Press, New York, pp 27-38
39. Hazzan O, Dubinsky Y (2003) Bridging cognitive and social chasms in software development using extreme programming. In: Marchesi M, Succi G (eds) Extreme programming and agile processes in software engineering (XP 2003). Springer, Heidelberg, pp 47-53
40. Hoda R, Noble J, Marshall S (2011) Supporting self-organizing agile teams. In: Sillitti A, Hazzan O, Bache E, Albaladejo X (eds) Agile processes in software engineering and extreme programming (XP 2011). Springer, Heidelberg, pp 73-87
41. Holmstrom H, Fitzgerald B, Ågerfalk PJ, Conchúir EÓ (2006) Agile practices reduce distance in global software development. Inf Syst Manag 23(3):7-18
42. Hossain E, Ali Babar M, Verner J (2009a) Towards a framework for using agile approaches in global software development. In: Bomarius F, Oivo M, Jaring P, Abrahamsson P (eds) Product-focused software process improvement (PROFES 2009). Springer, Heidelberg, pp 126-140
43. Hossain E, Babar MA, Hye-young P (2009b) Using scrum in global software development: a systematic literature review. In: International conference on global software engineering. IEEE Press, New York, pp 175-184
44. Hossain E, Babar MA, Hye-young P, Verner J (2009c) Risk identification and mitigation processes for using scrum in global software development: a conceptual framework. In: Asia-Pacific software engineering conference. IEEE Press, New York, pp 457-464
45. Juric R (2000) Extreme programming and its development practices. In: International conference on information technology interfaces. IEEE Press, New York, pp 97-104
46. Kajko-Mattsson M (2008) Problems in agile trenches. In: International symposium on empirical software engineering and measurement, Kaiserslautern. ACM Press, New York, pp 111-119
47. Karhatsu H, Ikonen M, Kettunen P, Fagerholm F, Abrahamsson P (2010) Building blocks for self-organizing software development teams a frameworkmodel and empirical pilot study. In: International conference on software technology and engineering. IEEE Press, New York, pp 297-304
48. Karlstrom D, Runeson P (2006) Integrating agile software development into stagegate managed product development. Empir Softw Eng 11(2):203-225
49. Keeling M, Velichansky M (2011) Making metaphors thatmatter. In: AGILE 2011. IEEE Press, New York, pp 256-262
50. Korkala M, Abrahamsson P (2007) Communication in distributed agile development: a case study. In: EUROMICRO conference on software engineering and advanced applications. IEEE Press, New York, pp 203-210
51. Korkala M, Abrahamsson P, Kyllonen P (2006) A case study on the impact of customer communication on defects in agile software development. In: Chao J, Cohn M, Maurer F, Sharp H, Shore J (eds) AGILE 2006, Minneapolis. IEEE Press, New York, pp 76-88
52. Korkala M, Pikkarainen M, Conboy K (2009) Distributed agile development: a case study of customer communication challenges. In: Abrahamsson P, Marchesi M, Maurer F (eds) Agile processes in software engineering and extreme programming (XP 2009). Springer, Heidelberg, pp 161-167
53. Koskela J, Abrahamsson P (2004) On-site customer in an XP project: empirical results from a case study. In: Dingsøyr T (ed) Software process improvement. Springer, Heidelberg, pp 1-11
54. LaToza TD, Venolia G, DeLine R (2006) Maintaining mental models: a study of developer work habits. In: International conference on software engineering, Shanghai. ACM Press, New York, pp 492-501
55. Lavazza L, Morasca S, Taibi D, Tosi D (2010) Applying SCRUM in an OSS development process: an empirical evaluation. In: Sillitti A, Martin A, Wang X, Whitworth E (eds) Agile processes in software engineering and extreme programming (XP 2010). Springer, Heidelberg, pp 147-159
56. Layman L, Williams L, Cunningham L (2004) Exploring extreme programming in context: an industrial case study. In: AGILE 2004, Salt Lake City. IEEE Press, New York, pp 32-41
57. Layman L, Williams L, Damian D, Bures H (2006) Essential communication practices for extreme programming in a global software development team. Inf Softw Technol 48(9):781-794
58. Lee G, Xia W (2010) Toward agile: an integrated analysis of quantitative and qualitative field data. MIS Q. 34(1):87-114
59. Li J, Moe NB, Dybå T (2010) Transition from a plan-driven process to scrum: a longitudinal case study on software quality. In: International symposium on empirical software engineering and measurement, Bolzano-Bozen. ACM Press, New York
60. Mann C, Maurer F (2005) A case study on the impact of scrum on overtime and customer satisfaction. In: AGILE 2005, Denver. IEEE Press, New York, pp 70-79
61. Maruping LM, Venkatesh V, Agarwal R (2009a) A control theory perspective on agile methodology use and changing user requirements. Inf Syst Res 20(3):377-399
62. Maruping LM, Zhang X, Venkatesh V (2009b) Role of collective ownership and coding standards in coordinating expertise in software project teams. Eur J Inf Syst 18(4):355-371
63. Melnik G, Maurer F (2004) Direct verbal communication as a catalyst of agile knowledge sharing. In: AGILE 2004, Los Alamitos. IEEE Press, New York, pp 21-31
64. Melnik G, Maurer F, Chiasson M (2006) Executable acceptance tests for communicating business requirements: customer perspective. In: Chao J, Cohn M, Maurer F, Sharp H, Shore J (eds) AGILE 2006, Minneapolis. IEEE Press, New York, pp 35-46
65. Melo C, Cruzes DS, Kon F, Conradi R (2011) Agile team perceptions of productivity factors. In: AGILE 2011, Salt Lake City. IEEE Press, New York, pp 57-66
66. Mishra D, Mishra A (2009) Effective communication, collaboration, and coordination in extreme programming: human-centric perspective in a small organization. Hum Factors Ergon Manuf Serv Ind 19(5):438-456
67. Mishra D, Mishra A, Ostrovska S (2012) Impact of physical ambiance on communication, collaboration and coordination in agile software development: an empirical evaluation. Inf Softw Technol 54(10):1067-1078
68. Misra SC, Kumar V, Kumar U (2009) Identifying some important success factors in adopting agile software development practices. J Syst Softw 82(11):1869-1890
69. Molokken-Ostvold K, Furulund KM (2007) The relationship between customer collaboration and software project overruns. In: Eckstein J, Maurer F, Davies R, Melnik G, Pollice G (eds) AGILE 2007, Washington. IEEE Press, New York, pp 72-83
70. Murru O, Deias R, Mugheddue G (2003) Assessing XP at a European Internet company. IEEE Softw 20(3):37-43
71. Nawrocki J, Jasinski M, Walter B, Wojciechowski A (2002) Extreme programming modified: embrace requirements engineering practices. In: Joint international conference on requirements engineering. IEEE Press, New York, pp 303-310
72. Nevo S, Chengalur-Smith I (2011) Enhancing the performance of software development virtual teams through the use of agile methods: a pilot study. In: Hawaii international conference on system sciences. IEEE Press, New York, pp 1-10
73. Niinimaki T (2011) Face-to-face, email and instant messaging in distributed agile software development project. In: International conference on global software engineering workshop. IEEE Press, New York, pp 78-84
74. Overhage S, Schlauderer S, Birkmeier D, Miller J (2011) What makes IT personnel adopt scrum? A framework of drivers and inhibitors to developer acceptance. In: Hawaii international conference on system sciences. IEEE Press, New York, pp 1-10
75. Paasivaara M, Durasiewicz S, Lassenius C (2008) Distributed agile development: using scrum in a large project. In: International conference on global software engineering. IEEE Press, New York, pp 87-95
76. Paasivaara M, Durasiewicz S, Lassenius C (2009) Using scrum in distributed agile development: a multiple case study. In: International conference on global software engineering. IEEE Press, New York, pp 195-204
77. Paasivaara M, Lassenius C (2010) Using scrum practices in GSD projects. In: Agility across time and space. Springer, Heidelberg, pp 259-278
78. Park S, Maurer F (2009) Communicating domain knowledge in executable acceptance test driven development. In: Abrahamsson P, Marchesi M, Maurer F (eds) Agile processes in software engineering and extreme programming (XP 2009). Springer, Heidelberg, pp 23-32
79. Petersen K, Wohlin C (2009) A comparison of issues and advantages in agile and incremental development between state of the art and an industrial case. J Syst Softw 82(9):1479-1490
80. Petersen K, Wohlin C (2010) The effect ofmoving from a plan-driven to an incremental software development approach with agile practices. Empir Softw Eng 15(6):654-693
81. Peterson K, Feldt R, Mujtaba S, Mattsson M (2008) Systematic mapping studies in software engineering. In: International conference on evaluation and assessment in software engineering, pp 68-77
82. Pikkarainen M, Haikara J, Salo O, Abrahamsson P, Still J (2008) The impact of agile practices on communication in software development. Empir Softw Eng 13(3):303-337
83. Pikkarainen M, Salo O, Kuusela R, Abrahamsson P (2012) Strengths and barriers behind the successful agile deployment - insights from the three software intensive companies in Finland. Empir Softw Eng 17(6):675-702
84. Piri A, Niinimaki T (2011) Does distribution make any difference? Quantitative comparison of collocated and globally distributed projects. In: International conference on global software engineering workshop. IEEE Press, New York, pp 24-30
85. Plonka L, Segal J, Sharp H, Linden J (2011) Collaboration in pair programming: driving and switching. In: Sillitti A, Hazzan O, Bache E, Albaladejo X (eds) Agile processes in software engineering and extreme programming (XP 2011). Springer, Heidelberg, pp 43-59
86. Poole C (2004) Distributed product development using extreme programming. In: Eckstein J, Baumeister H (eds) Extreme programming and agile processes in software engineering (XP 2004). Springer, Heidelberg, pp 60-67
87. Rajlich V (2006) Changing the paradigm of software engineering. Commun ACM 49(8):67-70
88. Ramesh B, Cao L, Baskerville R (2010) Agile requirements engineering practices and challenges: an empirical study. Inf Syst J 20:449-480
89. Ramesh B, Mohan K, Cao L (2012) Ambidexterity in agile distributed development: an empirical investigation. Inf Syst Res 23(2):323-339
90. Reeves M, Zhu J (2004) Moomba - a collaborative environment for supporting distributed extreme programming in global software development. In: Eckstein J, Baumeister H (eds) Extreme programming and agile processes in software engineering (XP 2004). Springer, Heidelberg, pp 38-50
91. Sarker S, Munson CL, Sarker S, Chakraborty S (2009) Assessing the relative contribution of the facets of agility to distributed systems development success: an analytic hierarchy process approach. Eur J Inf Syst 18(4):285-299
92. Sarker S, Sarker S (2009) Exploring agility in distributed information systems development teams: an interpretive study in an offshoring context. Inf Syst Res 20(3):440-461
93. Schwaber K, Beedle M (2002) Agile software development with scrum. Prentice Hall, Upper Saddle River
94. Sharp H, Giuffrida R, Melnik G (2012) Information flow within a dispersed agile team: a distributed cognition perspective. In: Wohlin C (ed) Agile processes in software engineering and extreme programming (XP 2012). Springer, Heidelberg, pp 62-76
95. Sharp H, Robinson H (2004) An ethnographic study of XP practice. Empir Softw Eng 9(4):353-375
96. Sharp H, Robinson H (2006) A distributed cognition account of mature XP teams. In: Abrahamsson P, Marchesi M, Succi G (eds) Extreme programming and agile processes in software engineering (XP 2006). Springer, Heidelberg, pp 1-10
97. Sharp H, Robinson H, Petre M (2009) The role of physical artefacts in agile software development: two complementary perspectives. Interact Comput 21(1-2):108-116
98. Sharp H, Robinson H, Segal J, Furniss D (2006) The role of story cards and the wall in XP teams: a distributed cognition perspective. In: Chao J, Cohn M, Maurer F, Sharp H, Shore J (eds) AGILE 2006, Minneapolis. IEEE Press, New York, pp 65-75
99. Siau K, Long Y, Ling M (2010) Toward a unified model of information systems development success. Int J Database Manag Syst 21(1):80-101
100. Sindhgatta R, Sengupta B, Datta S (2011) Coping with distance: an empirical study of communication on the jazz platform. In: Proc international conference companion on object oriented programming systems languages and applications companion, Portland. ACM Press, New York, pp 155-162
101. Stapel K, Knauss E, Schneider K, Becker M (2010) Towards understanding communication structure in pair programming. In: Sillitti A, Martin A, Wang X, Whitworth E (eds) Agile processes in software engineering and extreme programming (XP 2010). Springer, Heidelberg, pp 117-131
102. Svensson H, Host M (2005) Views from an organization on how agile development affects its collaboration with a software development team. In: Bomarius F, Komi-Sirvio S (eds) Product focused software process improvement. Springer, Heidelberg, pp 487-501
103. Szoke Á (2011) A feature partitioning method for distributed agile release planning. In: Sillitti A, Hazzan O, Bache E, Albaladejo X (eds) Agile processes in software engineering and extreme programming (XP 2011). Springer, Heidelberg, pp 27-42
104. Urbach N, Smolnik S, Riempp G (2009) The state of research on information systems success. Bus Inf Syst Eng 1(4):315-325
105. Vidgen R, Wang X (2009) Coevolving systems and the organization of agile software development. Inf Syst Res 20(3):355-376
106. Webster J, Watson RT (2002) Analyzing the past to prepare for the future: writing a literature review. MIS Q. 26(2):13-23
107. Weick KE, Sutcliffe KM, Obstfeld D (2005) Organizing and the process of sensemaking. Organ Sci 16(4):409-421
108. Whitworth E, Biddle R (2007) The social nature of agile teams. In: Eckstein J, Maurer F, Davies R, Melnik G, Pollice G (eds) AGILE 2007, Washington. IEEE Press, New York, pp 26-36
109. Wijnands R, Dijk I (2007) Multi-tasking agile projects: the pressure tank. In: Concas G, Damiani E, Scotto M, Succi G (eds) Agile processes in software engineering and extreme programming (XP 2007). Springer, Heidelberg, pp 231-234
110. Wojciechowski A, Wesolowski M, Complak W (2010) Experimental evaluation of 'on-site customer' XP practice on quality of software and team effectiveness. In: On the move to meaningful Internet systems: OTM 2010 workshops. Springer, Heidelberg, pp 269-278
111. Xiaohu Y, Bin X, Zhijun H, Maddineni S (2004) Extreme programming in global software development. In: Canadian conference on electrical and computer engineering. IEEE Press, New York, pp 1845-1848
112. Young C, Terashima H (2008) How did we adapt agile processes to our distributed development? In: AGILE 2010. IEEE Press, New York, pp 304-309
113. Zarb M (2012) Understanding communication within pair programming. In: Proc conference on systems, programming, and applications: software for humanity, Tucson. ACM Press, New York, pp 53-55