Exploring agility in distributed information systems development teams: An interpretive study in an offshoring context

Information Systems Research

Volumn 20, Issue 3, 2009, Pages 440-461

  Sarker, Saonee ^a   Sarker, Suprateek ^b  

^a WASHINGTON STATE UNIVERSITY   (United States)

^b Department of International Economics and Management   (Denmark)

Author keywords

Agility; Case study; Distributed information systems development; Global software development; Insourcing; Interpretive study; Offshoring; Virtual teamwork

Indexed keywords

DISTRIBUTED COMPUTER SYSTEMS; INFORMATION SYSTEMS; MANAGEMENT INFORMATION SYSTEMS;

AGILITY; DISTRIBUTED INFORMATION SYSTEMS; GLOBAL SOFTWARE DEVELOPMENT; INSOURCING; INTERPRETIVE STUDY; OFF-SHORING; VIRTUAL TEAMWORK;

SOFTWARE DESIGN;

EID: 76949108035     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1090.0241     Document Type: Article

References (54)

1. Astley, W. G., R. F. Zammuto. 1992. Organization science, managers, and language games. Organ. Sci. 3(4) 443-460.
2. Balasubramaniam, R., L. Cao, K. Mohan, P. Xu. 2006. Can distributed software development be agile? Comm. ACM 49(10) 41-46.
3. Börjesson, A., L. Mathiassen. 2005. Improving software organizations: The agility challenge. Inform. Tech. People 18(4) 359-382.
4. Breu, K., C. J. Hemingway. 2004. Making organizations virtual: The hidden cost of distributed teams. J. Inform. Tech. 19 191-202.
5. Bryant, A., K. Charmaz. 2007. The Sage Handbook of Grounded Theory. Sage Publications, London.
6. Carmel, E. 1999. Global Software Teams: Collaborating Across Borders and Time Zones. Prentice Hall, Upper Saddle River, NJ.
7. Carmel, E., R. Agarwal. 2002. The maturation of offshore sourcing of information technology work. MIS Quart. Executive 1(2) 65-86.
8. Charmaz, K. 2000. Grounded theory: Objectivist and constructivist methods. N. K. Denzin, Y. S. Lincoln, eds. Handbook of Qualitative Research. Sage Publications, Thousand Oaks, CA, 509-535.
9. Christopher, M. 2000. The agile supply chain: Competing in volatile markets. Indust. Marketing Management 29 37-44.
10. Conboy, K. 2009. Agility from first principles: Reconstructing the concept of agility in information systems development. Inform. Systems Res. 20(3) 329-354.
11. Conboy, K., B. Fitzgerald. 2007. Agile drivers, capabilities, and value: An over-arching assessment framework for systems development. K. C. DeSouza, ed. Agile Information Systems: Conceptualization, Construction, and Management. Elsevier, Burlington, MA, 207-221.
12. Donaldson, L. 1995. Contingency Theory. Dartmouth Publishing, Brookfield, VT.
13. Fink, L., S. Neumann. 2007. Gaining agility through IT personnel capabilities: The mediating role of IT infrastructure capabilities. J. Assoc. Inform. Systems 8(8) 440-462.
14. Fitzgerald, B., G. Hartnett, K. Conboy. 2006. Customising agile methods to software practices. Eur. J. Inform. Systems 15(2) 200-213.
15. Flick, U. 1998. An Introduction to Qualitative Research. Sage Publications, London.
16. Flor, N. V. 2006. Globally distributed software development and pair programming. Comm. ACM 49(10) 57-58.
17. Gregor, S. 2006. The nature of theory in information systems. MIS Quart. 30(3) 611-642.
18. Grewal, R., J. Johnson, S. Sarker. 2007. Crises in business markets: Implications for interfirm linkages. J. Acad. Marketing Sci. 35(3) 398-416.
19. Harris, M., R. Collins, A. Hevner. 2009. Control of flexible software development under uncertainty. Inform. Systems Res. 20(3) 400-419.
20. Holmstrom, H., B. Fitzgerald, P. J. Agerfalk, E. O. Conchuir. 2006. Agile practices reduce distance in global software development. Inform. Systems Management 23(3) 7-18.
21. Holton, J. A. 2007. The coding process and its challenge. A. Bryant, K. Charmaz, eds. The Sage Handbook of Grounded Theory. Sage Publications, London, 265-290.
22. Humphrey, W. 1999. Pathways to process maturity: The personal software process and team software process. SEI Interactive (June 1999). http://www.sei.cmu.edu/news-at-sei/features/1999/ju/background.jun99.pdf, 1-17.
23. Kotlarsky, J., I. Oshri, J. van Hillegersberg, K. Kumar. 2007. Globally distributed component-based software development: An exploratory study of knowledge management and work division. J. Inform. Tech. 22(2) 161-173.
24. Klein, H. K., M. D. Myers. 1999. A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quart. 23(1) 67-93.
25. Lee, A. S. 1994. Electronic mail as a medium for rich communication: An empirical investigation using hermeneutic interpretation. MIS Quart. 18(2) 143-157.
26. Lee, O. K., P. Banerjee, K. H. Lim, K. Kumar, J. van Hillegersberg, K. K. Wei. 2006. Aligning IT components to achieve agility in globally distributed system development. Comm. ACM 49(10) 49-54.
27. Liu, J. S., K. P. Sycara. 1997. Coordination of multiple agents for production management. Ann. Oper. Res. 75 235-289.
28. Lui, T. W., G. Piccoli. 2007. Degrees of agility: Implications for information system design and firm strategy. K. C. DeSouza, ed. Agile Information Systems: Conceptualization, Construction, and Management. Elsevier, Burlington, MA, 122-133.
29. Meredith, S., D. Francis. 2000. Journey towards agility: The agile wheel explored. TQM Magazine 12(2) 137.
30. Miller, D. 1996. Configurations revisited. Strategic Management J. 17(7) 505-512.
31. Miller, D., P. H. Friesen. 1984. Organizations: A Quantum View. Prentice Hall, Inc., Englewood Cliffs, NH.
32. Mistry, D., S. Navelkar. 2006. Best practices in global agile development for product innovation. Agile J. (June). http://www.agilejournal.com.
33. Mohan, K., P. Xu, R. Balasubramaniam. 2006. Supporting dynamic group decision and negotiation processes: A traceability augmented peer-to-peer network approach. Inform. Management 43(5) 650-662.
34. Murphy, C. 2004. Adaptive project management using scrum. Methods Tools 12(4) 10-22.
35. Myers, M. D., M. Newman. 2007. The qualitative interview in IS research: Examining the craft. Inform. Organ. 17(1) 2-26.
36. Ohno, T. 1988. The Toyota Production System Beyond Large Scale Production. Productivity Press, Portland, OR.
37. Overby, E., A. Bharadwaj, V. Sambamurthy. 2006. Enterprise agility and the enabling role of information technology. Eur. J. Inform. Systems 15(2) 120-131.
38. Patton, M. Q. 1990. Qualitative Evaluation and Research Methods, 2nd ed. Sage Publications, Newbury Park, CA.
39. Robinson, M., R. Kalakota. 2004. Offshore Outsourcing: Business Models, ROI and Best Practices. Mivar Press, Alpharetta, GA.
40. Sambamurthy, V., A. Bharadwaj, V. Grover. 2003. Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS Quart. 27(2) 237-263.
41. Sarker, S., S. Sahay. 2003. Understanding virtual team development: An interpretive study. J. Assoc. Inform. Systems 4(1) 1-38.
42. Sarker, S., S. Sahay. 2004. Implications of space and time for distributed work: An interpretive study of Norwegian systems development teams. Eur. J. Inform. Systems 13(1) 3-20.
43. Sarker, S., S. Sarker, A. Sidorova. 2006. Actor-networks and business process change failure: An interpretive case study. J. Management Inform. Systems 23(1) 51-86.
44. Simons, M. 2006. Global software development: A hard problem requiring a host of solutions. Comm. ACM 49(10) 32-33.
45. Smith, A. M. 2004. Fundamentals of the capability maturity model. Data Admin. Newsletter (July).
46. Sutton, R. I., B. M. Staw. 1995. What theory is not. Admin. Sci. Quart. 40(3) 371-384.
47. van Oosterhout, M., E. Waarts, J. van Hillegersberg. 2006. Change factors requiring agility and implications for IT. Eur. J. Inform. Systems 15(2) 132-145.
48. Walsham, G. 1995. Interpretive case studies in IS research: Nature and method. Eur. J. Inform. Systems 4 74-81.
49. Walsham, G. 2006. Doing interpretive research. Eur. J. Inform. Systems 15 320-330.
50. Weick, K. E. 1995. What theory is not, theorizing is. Admin. Sci. Quart. 40(3) 385-390.
51. Xu, T., A. A. Desrochers, R. J. Graves. 2005. Performance modelling of dynamic network-based decision systems for distributed manufacturing. Internat. J. Comput. Integrated Manufacturing 18(2/3) 179-198.
52. Yusuf, Y. Y., M. Sarhadi, A. Gunasekaran. 1999. Agile manufacturing: The drivers, concepts, and attributes. Internat. J. Production Econom. 62 33-43.
53. Zhou, L., R. Nagi. 2002. Design of distributed information systems for agile manufacturing virtual enterprises using CORBA and STEP standards. J. Manufacturing Systems 21(1) 14-31.
54. Zuboff, S. 1988. In the Age of the Smart Machine: The Future of Work and Power. Basic Books, New York.