Barriers and Facilitators to Implementing a Change Initiative in Long-Term Care Using the INTERACT® Quality Improvement Program

Health Care Manager

Volumn 36, Issue 3, 2017, Pages 219-230

  Tappen, Ruth M ^a   Wolf, David G ^c   Rahemi, Zahra ^a,d   Engstrom, Gabriella ^b   Rojido, Carolina ^b   Shutes, Jill M ^b   Ouslander, Joseph G ^b  

^a FLORIDA ATLANTIC UNIVERSITY   (United States)

^b FLORIDA ATLANTIC UNIVERSITY   (United States)

^c BARRY UNIVERSITY   (United States)

^d KASHAN UNIVERSITY OF MEDICAL SCIENCES   (Iran)

Author keywords

INTERACT ; long term care; nursing homes; organizational change

Indexed keywords

ATTENTION; HUMAN; LEADERSHIP; LONG TERM CARE; TOTAL QUALITY MANAGEMENT; NURSING HOME; ORGANIZATION; STANDARDS;

HUMANS; LEADERSHIP; LONG-TERM CARE; NURSING HOMES; ORGANIZATIONAL INNOVATION; QUALITY IMPROVEMENT;

EID: 85021254549     PISSN: 15255794     EISSN: 1550512X     Source Type: Journal    
DOI: 10.1097/HCM.0000000000000168     Document Type: Article

References (30)

1. Harris-Kojetin L, Sengupta M, Park-Lee E, Valverde R. Long-term care services in the United States: 2013 overview. Vital & health statistics. Series 3, Analytical and epidemiological studies/[U.S. Dept. of Health and Human Services, Public Health Service, National Center for Health Statistics]. 2013;(37):1-107.
2. Ouslander JG, Berenson RA. Reducing unnecessary hospitalizations of nursing home residents. N Engl J Med. 2011;365:1165-1167.
3. Zinn JS, Brannon D, Mor V. Organizing for nursing home quality. Qual Manag Health Care. 1995;3:37.
4. Makos J. What is pest analysis and why it's useful. http://pestleanalysis.com/what-is-pest-analysis/. Accessed September 26, 2015.
5. Reaves EL, Musumeci M. Medicaid and long-term services and supports: a primer. http://kff.org/medicaid/ report/medicaid-and-long-term-services-and-supportsa-primer/. Accessed September 26, 2015.
6. Stefanacci RG. Long-termcare regulatory and practice changes: impact on care, quality, and access. Ann Long Term Care. 2014;22(11):24-28.
7. Allen JE. Nursing Home Administration. 7th ed. New York, NY: Springer Publishing Company; 2015.
8. Wiener JM. An assessment of strategies for improving quality of care in nursing homes. Gerontologist. 2003;43:19-27.
9. Raymond JJ, Alday GG, Schwenzer L. Barriers to implementing efficient use of electronic medical records in long termcare. J Am Med Dir Assoc. 2008;9:B7-B7.
10. Wysocki A, Kane RL, Golberstein E, Dowd B, Lum T, Shippee T. The association between long-term care setting and potentially preventable hospitalizations among older dual eligibles. Health Serv Res. 2014;49: 778-797.
11. Jarboe DE. The Effect of a Quality Improvement Initiative on ReducingHospital Transfers of NursingHome Residents [unpublished dissertation]. Minneapolis, MN: Walden University; 2015.
12. Strømgaard S, Rasmussen SW, Schmidt TA. Brief hospitalizations of elderly patients: a retrospective, observational study. Scand J Trauma Resuscit Emerg Med. 2014;22:17-17.
13. Ouslander JG, Bonner A, Herndon L, Shutes J. The Interventions to Reduce Acute Care Transfers (INTERACT) quality improvement program: an overview for medical directors and primary care clinicians in long term care. J Am Med Dir Assoc. 2014;15(3):162-170.
14. Lewin K. Field Theory in Social Science: Selected Theoretical Papers. 1st ed. New York, NY: Harper; 1951.
15. Burnes B. Kurt Lewin and the planned approach to change: a re-appraisal. JManageStud. 2004;41:977-1002.
16. Schein EH. Kurt Lewin's change theory in the field and in the classroom: notes toward a model of managed learning. Reflections. 1999;1:59-74.
17. Corazzini K, Twersky J, White H, et al. Implementing culture change in nursing homes: an adaptive leadership framework. Gerontologist. 2015;55:616-627.
18. Banaszak-Holl J, Castle NG, Lin M, Spreitzer G. An assessment of cultural values and resident-centered culture change in US nursing facilities. Health Care Manage Rev. 2013;38(4):295-305.
19. Shield RR, Looze J, Tyler D, Lepore M, Miller SC. Why and how do nursing homes implement culture change practices? insights from qualitative interviews in a mixed methods study. J Appl Gerontol. 2014; 33(6):737-763.
20. Miller SC, Lepore M, Lima JC, Shield R, Tyler DA. Does the introduction of nursing home culture change practices improve quality? J Am Geriatr Soc. 2014;62: 1675-1682.
21. Lopez SH. Culture change management in long-term care: a shop-floor view. Politics Soc. 2006;34:55-80.
22. Miles MB, Huberman AM, Saldanã J. Qualitative Data Analysis: A Methods Sourcebook. 3rd ed. Los Angeles, CA: Sage Publishing; 2014.
23. Perry A. Leadership Turnover in Long-Term Care [white paper]. Mission Viejo, CA: Executive Search Solutions; 2011.
24. Castle N, Lin M. Top management turnover and quality in nursing homes. Health Care Manage Rev. 2010;35:161-174.
25. Castle N. Administrator turnover and quality of care in nursing homes. Gerontologist. 2001;41:757-767.
26. Mukamel DB, Spector WD, Limcangco R, Wang Y, Feng Z, Mor V. The costs of turnover in nursing homes. Med Care. 2009;47:1039-1045.
27. Castle NG, Engberg J. Staff turnover and quality of care in nursing homes. Med Care. 2005;43:616-626.
28. Dellefield ME, Castle NG, McGilton KS, Spilsbury K. The relationship between registered nurses and nursing home quality: an integrative review (2008-2014). Nurs Econ. 2015;33(2):95-116.
29. Cohen-Mansfield J. Turnover among nursing home staff: a review. Nurs Manage. 1997;28(5):59-64.
30. Knapp M, Missiakoulis S. Predicting turnover rates among the staff of English and Welsh old people's homes. Soc Sci Med. 1983;17(1):29-36.