Facilitating nurses' engagement in hospital quality improvement: The New Jersey Hospital Association's implementation of Transforming Care at the Bedside

Journal for Healthcare Quality

Volumn 38, Issue 6, 2016, Pages e64-e75

  Pearson, Marjorie L ^a   Needleman, Jack ^b   Beckman, Robin ^a   Han, Bing ^a  

^a RAND CORPORATION   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

Nursing quality improvement (QI); QI collaborative; QI facilitation implementation quality culture; TCAB

Indexed keywords

FACILITATION; HUMAN; HUMAN EXPERIMENT; MANAGER; MEDICAL SOCIETY; NEW JERSEY; NURSE; NURSING UNIT; PATIENT CARE; PATIENT SAFETY; STAFF; TEAMWORK; TOTAL QUALITY MANAGEMENT; WORK ENVIRONMENT; GENERAL HOSPITAL; NURSING STAFF;

HOSPITALS, GENERAL; HUMANS; NEW JERSEY; NURSING STAFF, HOSPITAL; QUALITY IMPROVEMENT;

EID: 85010082135     PISSN: 10622551     EISSN: 19451474     Source Type: Journal    
DOI: 10.1097/JHQ.0000000000000007     Document Type: Article

References (37)

1. Ackerman, C.L. "Not on my watch": treating and preventing pressure ulcers. Medsurg Nurs 2011; 20:86-93.
2. Benzel, J.L., Laubach, P.D., & Griner, E., et al. Improving mammography screening. Am J Nurs 2009; 109(11 suppl):43-45.
3. Boehm, H., & Morast, S. Quiet time. Am J Nurs 2009; 109(11 Suppl):29-32.
4. Bolton, L.B., & Aronow, H.U. The business case for TCAB. Am J Nurs 2009; 109(11 Suppl):77-80.
5. Brandrud, AS., Schreiner, A., & Hjortdahl, P., et al. Three success factors for continual improvement in healthcare: an analysis of the reports of improvement team members. BMJ Qual Saf 2011; 20: 251-259.
6. Dearmon, V., Roussel, L., & Buckner, E.B., et al. Transforming Care at the Bedside (TCAB): enhancing direct care and value-added care. JNurs Manag 2013; 21:668-678.
7. Dixon-Woods, M., Bosk, C.L., & Aveling, E.L., et al. Explaining Michigan: developing an ex post theory of a quality improvement program. Milbank Q 2011; 89:167-205.
8. Dixon-Woods, M., McNicol, S., & Martin, G. Ten challenges in improving quality in healthcare: lessons from the health foundation's programme evaluations and relevant literature. BMJ Qual Saf 2012; 21: 876-884.
9. Draper, DA., Felland, L.E., Liebhaber, A., & Melichar, L. The role of nurses in hospital quality improvement. Res Brief 2008: 1-8.
10. Hain, P.B., Ng, C.S., & Aronow, H.U., et al. Improving communication with bedside video rounding. Am J Nurs 2009; 109 (11 Suppl):18-20.
11. Hassmiller, S.B., & Cozine, M. Addressing the nurse shortage to improve the quality of patient care. Health Aff (Millwood) 2006; 25:268-274.
12. Institute for Healthcare Improvement. How to improve. Available at: http://www.ihi.org/resources/Pages/HowToImprove/default.aspx. Accessed March 3, 2013.
13. Institute of Medicine. The Future of Nursing: Leading Change, Advancing Health. Washington, DC: National Academies Press; 2011.
14. Kalisch, B.J., & Lee, H. Nursing teamwork, staff characteristics, work schedules, and staffing. Health Care Manage Rev 2009; 34:323-333.
15. Kalisch, B.J., Lee, H., & Rochman, M. Nursing staff teamwork and job satisfaction. J Nurs Manag 2010a; 18:938-947.
16. Kalisch, B.J., Lee, H., & Salas, E. The development and testing of the nursing teamwork survey. Nurs Res 2010b; 59:42-50.
17. Kelley, T., & Littman, J. The Art of Innovation: Lessons in Creativity from IDEO. New York, NY: Currency/Doubleday; 2001.
18. Langley, G.J., Moen, R.D., & Nolan, K.M., et al. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. 2nd ed. San Francisco, CA: Jossey-Bass; 2009.
19. Lavoie-Tremblay, M., O'Conner, P., & Harripaul, A., et al. The effect of transforming care at the bedside initiative on healthcare teams' work environments. Worldviews Evid Based Nurs 2014; 11:16-25.
20. Naylor, M.D., Volpe, E.M., & Lustig, A., et al. Linkages between nursing and the quality of patient care: a 2-year comparison. Med Care 2013; 51(4 suppl 2):S6-S14.
21. Needleman, J., Parkerton, P.H., & Pearson, M.L., et al. Overall effect of TCAB on initial participating hospitals: evaluation at 13 pilot facilities. Am J Nurs 2009; 109(11 Suppl):59-65.
22. New Jersey Hospital Association. NJHA Institute for Quality and Patient Safety, Transforming Care at the Bedside-NJ: Application. Princeton, NJ: NJHA; 2009.
23. New Jersey Hospital Association. Quality & patient safety. 2014. Available at: http://www.njha.com/quality-patient-safety/. Accessed December 5, 2014.
24. Newbergh, C. The Robert Wood Johnson Foundation's commitment to nursing. In: Isaacs, S.L., & Knickman, J.R., eds. To Improve Health and Health Care: The Robert Wood Johnson Foundation Anthology. San Francisco, CA: Jossey-Bass; 2005. pp. 73-98.
25. Parkerton, P.H., Needleman, J., & Pearson, M.L., et al. Lessons from nursing leaders on implementing TCAB. Am J Nurs 2009; 109 (11 Suppl):71-76.
26. Pearson, M.L., Needleman, J., & Parkerton, P.L., et al. Participation of unit nurses: font-line implementation of TCAB pilot units. Am J Nurs 2009; 109(11 Suppl):66-70.
27. Pronovost, P., Needham, D., & Berenholtz, S., et al. An intervention to decrease catheter-related bloodstream infections in the ICU. NEnglJMed 2006; 355:2725-2732.
28. Pronovost, P.J., Goeschel, C.A., & Colantuoni, E., et al. Sustaining reductions in catheter related bloodstream infections in Michigan intensive care units: observational study. BMJ 2010; 340:c309.
29. Pronovost, PJ., Marsteller, JA., & Goeschel, C.A. Preventing bloodstream infections: a measurable national success story in quality improvement. Health Aff (Millwood) 2011; 30:628-634.
30. Rathert, C, Ishqaidef, G., & May, D.R. Improving work environments in health care: test of a theoretical framework. Health Care Manage Rev 2009; 34:334-343.
31. Roussel, L., Dearmon, V., & Buckner, E., et al. "Change can be good": unit perspectives on transforming care at the bedside. Nurs Adm Q 2012; 36:203-209.
32. Rutherford, P., Moen, R., & Taylor, J. TCAB: the "how" and the "what". Am J Nurs 2009; 109 (11 suppl):5-15.
33. Snide, J., & Nailon, R. Nursing staff innovations result in improved patient satisfaction. Am J Nurs 2013; 113:42-50.
34. Thrall, T.H., & Cavaliero, K. AONE helps hospitals improve care through a 2nd Transforming Care at the Bedside effort. J Nurs Adm 2012; 42: 187-189.
35. Unruh, L., Agrawal, M., & Hassmiller, S. The business case for transforming care at the bedside among the "TCAB 10" and lessons learned. Nurs Adm Q 2011; 35:97-109.
36. Upenieks, V.V., Needleman, J., & Soban, L., et al. The relationship between the volume and type of Transforming Careat the Bedside innovations and changes in nurse vitality. J Nurs Adm 2008; 38:386-394.
37. Zant, W.M. Reducing falls among outpatients. Am J Nurs 2009; 109(11 Suppl):41-42.