EDUCATION;
HEALTH CARE QUALITY;
HUMAN;
LEADERSHIP;
MASS COMMUNICATION;
NON PROFIT ORGANIZATION;
NURSE ATTITUDE;
NURSING EVALUATION RESEARCH;
NURSING STAFF;
ORGANIZATION;
ORGANIZATION AND MANAGEMENT;
PATIENT CARE;
PERSONNEL MANAGEMENT;
PILOT STUDY;
PROGRAM DEVELOPMENT;
PSYCHOLOGICAL ASPECT;
REVIEW;
SAFETY;
TOTAL QUALITY MANAGEMENT;
TREATMENT OUTCOME;
UNITED STATES;
ACADEMIES AND INSTITUTES;
DIFFUSION OF INNOVATION;
FOUNDATIONS;
HUMANS;
LEADERSHIP;
NURSE'S ROLE;
NURSING EVALUATION RESEARCH;
NURSING STAFF, HOSPITAL;
ORGANIZATIONAL INNOVATION;
OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE);
PATIENT-CENTERED CARE;
PERSONNEL TURNOVER;
PILOT PROJECTS;
PROGRAM DEVELOPMENT;
PROGRAM EVALUATION;
SAFETY MANAGEMENT;
TOTAL QUALITY MANAGEMENT;
UNITED STATES;
Institute of Medicine, Committee on Quality of Health Care in America. Washington, D.C.
Institute of Medicine, Committee on Quality of Health Care in America. Crossing the quality chasm: A new health system for the 21st century. Washington, D.C.: National Academies Press; 2001. http://www.nap.edu/books/ 0309072808/html.
Pricewaterhouse coopers. What works: Healing the healthcare staffing shortage
Health Research Institute
Health Research Institute, PricewaterhouseCoopers. What works: Healing the healthcare staffing shortage. Dallas: PricewaterhouseCoopers; 2007. http://www.pwc.com/us/en/healthcare/publications/what-works-healing-the- healthcarestaffing-shortage.jhtml.
Bernard Hodes Group. 2004 National metrics survey. New York; 2005. http://www.hodes.com/industries/healthcare/resources/research/2004metricssurvey. asp.
Cambridge MA: Institute for Healthcare Improvement. IHI Innovation Series white paper
Rutherford P, et al. Transforming care at the bedside. Cambridge, MA: Institute for Healthcare Improvement; 2004. IHI Innovation Series white paper; http://www.ihi.org/IHI/Results/WhitePapers/ TransformingCareattheBedsideWhitePaper.htm.
Institute for Healthcare Improvement. Improvement methods: How to improve. n.d. http://www.ihi.org/IHI/Topics/Improvement/ImprovementMethods/ HowToImprove.
Cambridge MA: Institute for Healthcare Improvement
Rutherford P, et al. Transforming Care at the Bedside how-to guide: engaging front-line staff in innovation and quality improvement. Cambridge, MA: Institute for Healthcare Improvement; 2008.
University of Pittsburgh Medical Center (UPMC) Shadyside. MA: Institute for Healthcare Improvement; n.d
University of Pittsburgh Medical Center (UPMC) Shadyside. Condition H (Help) brochure for patients and families. Cambridge, MA: Institute for Healthcare Improvement; n.d.
American Nurses Credentialing Center. Forces of magnetism. American Nurses Association. n.d. http://www. nursecredentialing.org/Magnet/ ProgramOverview/ForcesofMagnetism.aspx.
Agency for Healthcare Research and Quality. Rockville, MD; 2007 May
Agency for Healthcare Research and Quality. 2007 CAHPS hospital survey chartbook. What patients say about their experiences with hospital care. Rockville, MD; 2007 May. https://www.cahps.ahrq.gov/content/ncbd/pdf/hcahps- chartbook-2007.pdf.
A 36-hospital time and motion study: How do medical-surgical nurses spend their time?
Hendrich A, et al. A 36-hospital time and motion study: How do medical-surgical nurses spend their time? Permanente Journal 2008;12(3):25-34. http://xnet.kp.org/permanentejournal/sum08/time-study.html.
Cambridge MA: . 2nd edition. IHI Innovation Series white paper
Reinertsen JL, et al. Seven leadership leverage points for organization-level improvement in health care. Cambridge, MA: Institute for Healthcare Improvement; 2008. 2nd edition. IHI Innovation Series white paper; http://www.ihi.org/IHI/Results/WhitePapers/SevenLeadershipLeveragePoints WhitePaper.htm.
Cambridge MA: Institute for Healthcare Improvement
Schall MW, et al. Transforming Care at the Bedside how-to guide: spreading innovations to improve care on medical and surgical units. Cambridge, MA: Institute for Healthcare Improvement; 2008.
Hospital readmissions as a measure of quality of health care: Advantages and limitations
Benbassat J, Taragin M. Hospital readmissions as a measure of quality of health care: Advantages and limitations. Arch Intern Med 2000;160(8):1074-1081