메뉴 건너뛰기




Volumn 6, Issue 4, 2003, Pages 236-247

Convergent interviewing to build a theory in under-researched areas: Principles and an example investigation of Internet usage in inter-firm relationships

Author keywords

Internet; Interviews; Qualitative research; Relationship marketing

Indexed keywords


EID: 84993090865     PISSN: 13522752     EISSN: None     Source Type: Journal    
DOI: 10.1108/13522750310495328     Document Type: Article
Times cited : (115)

References (57)
  • 2
    • 84992947270 scopus 로고
    • A model of distributor firm and manufacture firm working partnerships
    • Anderson, J.C. and Narus, J. (1984), “A model of distributor firm and manufacture firm working partnerships”, Journal of Marketing, Vol. 54 No. 1, pp. 42-58.
    • (1984) Journal of Marketing , vol.54 , Issue.1 , pp. 42-58
    • Anderson, J.C.1    Narus, J.2
  • 3
    • 0001842694 scopus 로고    scopus 로고
    • Network in socioeconomic systems
    • Ed. Iacobucci, D. Sage London
    • Araujo, L. and Easton, G. (1996), “Network in socioeconomic systems”, in Ed. Iacobucci, D. (Ed.), Networks in Marketing, Sage, London, pp. 63-107.
    • (1996) Networks in Marketing , pp. 63-107
    • Araujo, L.1    Easton, G.2
  • 4
    • 3543096224 scopus 로고    scopus 로고
    • Managing business-to-business relationships throughout the e-commerce procurement life cycle
    • Archer, N. and Yuan, Y. (2000), “Managing business-to-business relationships throughout the e-commerce procurement life cycle”, Internet Research: Electronic Networking Applications and Policy, Vol. 10 No. 5, pp. 385-395.
    • (2000) Internet Research: Electronic Networking Applications and Policy , vol.10 , Issue.5 , pp. 385-395
    • Archer, N.1    Yuan, Y.2
  • 5
    • 84993028020 scopus 로고    scopus 로고
    • Australian Bureau of Statistics
    • Australian Government Publishing Service Media Release, available at: www.abs.gov.au/Ausstats (accessed: 20 November 2001)
    • Australian Bureau of Statistics (2000), “Australians embrace the Internet”, Australian Government Publishing Service Media Release, available at: www.abs.gov.au/Ausstats (accessed: 20 November 2001).
    • (2000) Australians embrace the Internet
  • 7
    • 84873558017 scopus 로고
    • Focus group interview and qualitative research in organisations
    • Ed. Lawler, E.E. Ed. Nadler, D.A. Ed. Cammann, C. John Wiley & Sons New York, NY
    • Calder, B.J. (1980), “Focus group interview and qualitative research in organisations”, in Ed. Lawler, E.E., Ed. Nadler, D.A. and Ed. Cammann, C. (Eds), Organisational Assessment, John Wiley & Sons, New York, NY.
    • (1980) Organisational Assessment
    • Calder, B.J.1
  • 9
    • 84873530863 scopus 로고
    • Applications of focus group interviews in marketing
    • Ed. Hayes, T.J. Ed. Tathum, C.B. American Marketing Association Chicago, IL
    • Cox, K.K., Higginbotham, J.B. and Burton, J. (1989), “Applications of focus group interviews in marketing”, in Ed. Hayes, T.J. and Ed. Tathum, C.B. (Eds), Focus Group Interviews: A Reader, American Marketing Association, Chicago, IL.
    • (1989) Focus Group Interviews: A Reader
    • Cox, K.K.1    Higginbotham, J.B.2    Burton, J.3
  • 10
    • 84873560674 scopus 로고
    • More truth and more consequences
    • Crimmons, J. (1988), “More truth and more consequences”, Applied Marketing Research, Vol. 28 No. 2, pp. 44-49.
    • (1988) Applied Marketing Research , vol.28 , Issue.2 , pp. 44-49
    • Crimmons, J.1
  • 12
    • 84993008691 scopus 로고
    • Building theory from case study research
    • Eisenhardt, K. (1989), “Building theory from case study research”, Academy of Management Review, Vol. 14 No. 4, pp. 532-550.
    • (1989) Academy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.1
  • 14
    • 0012117717 scopus 로고    scopus 로고
    • The Internet as a relationship marketing tool – some evidence from Irish companies
    • Geiger, S. and Martin, S. (1999), “The Internet as a relationship marketing tool – some evidence from Irish companies”, Irish Marketing Review, Vol. 12 No. 2, pp. 25-36.
    • (1999) Irish Marketing Review , vol.12 , Issue.2 , pp. 25-36
    • Geiger, S.1    Martin, S.2
  • 15
    • 0039125244 scopus 로고    scopus 로고
    • Information technology as the enabler of one-to-one marketing
    • available at: http://cais.isworld.org/articles/2-18/article.htm (accessed 24 January 2000)
    • Gillenson, M., Sherrell, D. and Chen, L. (1999), “Information technology as the enabler of one-to-one marketing”, Communications of the Association for Information Systems, available at: http://cais.isworld.org/articles/2-18/article.htm (accessed 24 January 2000).
    • (1999) Communications of the Association for Information Systems
    • Gillenson, M.1    Sherrell, D.2    Chen, L.3
  • 16
    • 0141498564 scopus 로고    scopus 로고
    • Global Internet Statistics
    • available at: www.glreach.com/globstats/index.php3 (accessed 21 August 2002).
    • Global Internet Statistics (2002), available at: www.glreach.com/globstats/index.php3 (accessed 21 August 2002).
    • (2002)
  • 17
    • 1842773182 scopus 로고
    • The group depth interview
    • Goldman, A.E. (1962), “The group depth interview”, Journal of Marketing, Vol. 26 No. 2, pp. 61-68.
    • (1962) Journal of Marketing , vol.26 , Issue.2 , pp. 61-68
    • Goldman, A.E.1
  • 19
    • 0002965559 scopus 로고
    • Competing paradigms in qualitative research
    • Ed. Denzin, N.K. Ed. Lincoln, Y.S. Sage Publications London
    • Guba, E.G. and Lincoln, Y.S. (1994), “Competing paradigms in qualitative research”, in Ed. Denzin, N.K. and Ed. Lincoln, Y.S., Handbook of Qualitative Research, Sage Publications, London.
    • (1994) Handbook of Qualitative Research
    • Guba, E.G.1    Lincoln, Y.S.2
  • 22
    • 84992991259 scopus 로고    scopus 로고
    • Internet applications: electronic communication and relationship marketing
    • available at: www.seve.com/sevetopic5.htm (accessed 24 May 2000).
    • Hamill, J. (1998), “Internet applications: electronic communication and relationship marketing”, available at: www.seve.com/sevetopic5.htm (accessed 24 May 2000).
    • (1998)
    • Hamill, J.1
  • 23
    • 84992944745 scopus 로고    scopus 로고
    • Internet supported customer relationship management
    • available at: www.crm-forum.com (accessed 20 November 2000).
    • Hamill, J. (2000), “Internet supported customer relationship management”, available at: www.crm-forum.com (accessed 20 November 2000).
    • (2000)
    • Hamill, J.1
  • 24
    • 84993076985 scopus 로고    scopus 로고
    • Amazoned!
    • Hayes, F. (1999), “Amazoned!”, Computerworld, Vol. 33 No. 20, p. 116.
    • (1999) Computerworld , vol.33 , Issue.20 , pp. 116
    • Hayes, F.1
  • 25
    • 84986021423 scopus 로고    scopus 로고
    • Comprehensive criteria to judge validity and reliability of qualitative research within the realism paradigm
    • Healy, M. and Perry, C. (2000), “Comprehensive criteria to judge validity and reliability of qualitative research within the realism paradigm”, Qualitative Market Research: An International Journal, Vol. 3 No. 3, pp. 118-126.
    • (2000) Qualitative Market Research: An International Journal , vol.3 , Issue.3 , pp. 118-126
    • Healy, M.1    Perry, C.2
  • 26
    • 0030487126 scopus 로고    scopus 로고
    • Marketing in hypermedia computer-mediated environments: conceptual foundations
    • Hoffman, D. and Novak, T. (1996), “Marketing in hypermedia computer-mediated environments: conceptual foundations”, Journal of Marketing, Vol. 60 No. 3, pp. 50-68.
    • (1996) Journal of Marketing , vol.60 , Issue.3 , pp. 50-68
    • Hoffman, D.1    Novak, T.2
  • 30
    • 0000526152 scopus 로고
    • An application of a network approach to marketing: defending and changing marketing positions
    • Ed. Dholakia, N. Ed. Arndt, J. JAI Press Greenwich, CT
    • Mattson, L.G. (1985), “An application of a network approach to marketing: defending and changing marketing positions”, in Ed. Dholakia, N. and Ed. Arndt, J. (Eds), Changing the Course of Marketing Alternative and Paradigms for Widening Marketing Theory, JAI Press, Greenwich, CT.
    • (1985) Changing the Course of Marketing Alternative and Paradigms for Widening Marketing Theory
    • Mattson, L.G.1
  • 32
    • 21144464717 scopus 로고
    • A model of marketing knowledge use within firms
    • Menon, A. and Varadarajan, P.R. (1992), “A model of marketing knowledge use within firms”, Journal of Marketing, Vol. 56 No. 3, pp. 53-71.
    • (1992) Journal of Marketing , vol.56 , Issue.3 , pp. 53-71
    • Menon, A.1    Varadarajan, P.R.2
  • 35
    • 0001977395 scopus 로고
    • When to use focus groups and why
    • Ed. Morgan, D.L. Sage Publications London
    • Morgan, D.L. and Krueger, R.A. (1993), “When to use focus groups and why”, in Ed. Morgan, D.L. (Ed.), Successful Focus Groups, Sage Publications, London.
    • (1993) Successful Focus Groups
    • Morgan, D.L.1    Krueger, R.A.2
  • 39
    • 15844421524 scopus 로고    scopus 로고
    • E-commerce: shopping around the Web
    • Peet, J. (2000), “E-commerce: shopping around the Web”, Economist, No. 354, p. 8159.
    • (2000) Economist , Issue.354 , pp. 8159
    • Peet, J.1
  • 40
    • 0032619638 scopus 로고    scopus 로고
    • Is your company ready for one-to-one marketing?
    • Peppers, D., Rogers, M. and Dorf, B. (1999), “Is your company ready for one-to-one marketing?”, Harvard Business Review, Vol. 77 No. 1, pp. 151-160.
    • (1999) Harvard Business Review , vol.77 , Issue.1 , pp. 151-160
    • Peppers, D.1    Rogers, M.2    Dorf, B.3
  • 41
    • 19744373455 scopus 로고    scopus 로고
    • Case research in marketing
    • Perry, C. (2001), “Case research in marketing”, The Marketing Review, Vol. 1 No. 1, pp. 303-323.
    • (2001) The Marketing Review , vol.1 , Issue.1 , pp. 303-323
    • Perry, C.1
  • 42
    • 0346198078 scopus 로고    scopus 로고
    • Technical and social bonds within business-to-business relationships
    • Perry, C., Cavaye A. and Coote, L. (2002), “Technical and social bonds within business-to-business relationships”, Journal of Business and Industrial Marketing, Vol. 17 No. 1, pp. 75-88.
    • (2002) Journal of Business and Industrial Marketing , vol.17 , Issue.1 , pp. 75-88
    • Perry, C.1    Cavaye, A.2    Coote, L.3
  • 46
    • 0442264896 scopus 로고    scopus 로고
    • Thinking about relationship marketing: where are we now?
    • Rao, S. and Perry, C. (2003), “Thinking about relationship marketing: where are we now?”, Journal of Business and Industrial Marketing, Vol. 17 No. 7, pp. 598-614.
    • (2003) Journal of Business and Industrial Marketing , vol.17 , Issue.7 , pp. 598-614
    • Rao, S.1    Perry, C.2
  • 48
    • 0003940406 scopus 로고    scopus 로고
    • Customers.com: how to create a profitable business strategy for the Internet and beyond
    • Ed. New York, NY
    • Seybold, P.B. (1998), “Customers.com: how to create a profitable business strategy for the Internet and beyond”, Times Business, Ed. New York, NY.
    • (1998) Times Business
    • Seybold, P.B.1
  • 49
    • 0000824501 scopus 로고
    • The evolution of relationship marketing
    • Sheth, J.N. and Parvatiyar, A. (1995), “The evolution of relationship marketing”, International Business Review, Vol. 4 No. 4, pp. 397-418.
    • (1995) International Business Review , vol.4 , Issue.4 , pp. 397-418
    • Sheth, J.N.1    Parvatiyar, A.2
  • 51
    • 0642376931 scopus 로고
    • Developing and protecting profitable customer relationships
    • Turnbull, P.W. and Wilson, D. (1989), “Developing and protecting profitable customer relationships”, Industrial Marketing Management, Vol. 18 No. 2, pp. 233-238.
    • (1989) Industrial Marketing Management , vol.18 , Issue.2 , pp. 233-238
    • Turnbull, P.W.1    Wilson, D.2
  • 54
    • 0011035139 scopus 로고    scopus 로고
    • Interorganisational information system technology and buyer-seller relationships
    • Wilson, D.T. and Vlosky, R.P. (1998), “Interorganisational information system technology and buyer-seller relationships”, Journal of Business and Industrial Marketing, Vol. 13 No. 3, pp. 215-234.
    • (1998) Journal of Business and Industrial Marketing , vol.13 , Issue.3 , pp. 215-234
    • Wilson, D.T.1    Vlosky, R.P.2
  • 55
    • 84881771218 scopus 로고    scopus 로고
    • Identifying the measuring customer-based brand equity and its elements for a service industry
    • PhD thesis, Queensland University of Technology Brisbane
    • Woodward, T. (1996), “Identifying the measuring customer-based brand equity and its elements for a service industry”, PhD thesis, Queensland University of Technology, Brisbane.
    • (1996)
    • Woodward, T.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.