Destination websites' persuasiveness

International Journal of Culture, Tourism and Hospitality Research

Volumn 3, Issue 1, 2009, Pages 70-80

  Loda, Marsha D ^a   Teichmann, Karin ^b   Zins, Andreas H ^b  

^a AUGUSTA STATE UNIVERSITY   (United States)

^b VIENNA UNIVERSITY OF ECONOMICS AND BUSINESS   (Austria)

Author keywords

Tourism; Worldwide web

Indexed keywords

EID: 84993054476     PISSN: 17506182     EISSN: None     Source Type: Journal    
DOI: 10.1108/17506180910940351     Document Type: Article

References (35)

1. Ajzen, I. and Fishbein, M. (1980), Understanding Attitudes and Predicting Social Behavior, Prentice-Hall, Englewood Cliffs, NJ.
2. Chen, C. (2006), “Identifying significant factors influencing consumer trust in an online travel site”, Information Technology and Tourism, Vol. 8 No. 3, pp. 197-214.
3. Cho, M. (2001), “The role of prior knowledge, need for information and credibility of information sources in tourists' information search behavior”, unpublished doctoral dissertation in Leisure Studies, Pennsylvania State University, University Park, PA.
4. Crotts, J.C. (1992), “Personality correlates of the novelty seeking drive”, Journal of Hospitality and Leisure Marketing, Vol. 1, pp. 7-29.
5. Darley, W.K. and Smith, R.E. (1993), “Advertising claim objectivity: antecedents and effects”, Journal of Marketing, Vol. 57 No. 4, pp. 100-13.
6. Fisk, R., Grove, S. and John, J. (2000), Interactive Services Marketing, Houghton Mifflin, Boston, MA.
7. Flanagin, A.J. and Metzger, M.J. (2000), “Perceptions of Internet information credibility”, Journalism and Mass Communication Quarterly, Vol. 77 No. 3, pp. 515-40.
8. Fogg, B., Marshall, J., Laraki, O., Osipovich, A., Varma, C., Fang, N., Paul, J., Rangnekar, A., Shon, J., Swani, P. and Treinen, M. (2001), “What makes websites credible? A report on a large quantitative study”, Proceedings of CHI'01 conference on Human factors in Computing Systems, Vol. 3 No. 1, pp. 61-8.
9. Gunn, C. (1972), Vacationscape: Designing Tourist Regions, Bureau of Business Research, University of Texas at Austin, Austin, TX.
10. Kim, H. and Fesenmaier, D.R. (2007), “The persuasive architecture of tourism websites: the effect on first impressions”, in Marianna, S., Mich, L. and Murphy, J. (Eds), Information and Communication Technologies in Tourism 2007, Proceedings of the International Conference in Ljubljana, Springer, Vienna, pp. 255-66.
11. Loda, M., Norman, W. and Backman, K.F. (2007), “Advertising and publicity: suggested new applications for tourism marketers”, Journal of Travel Research, Vol. 45 No. 3, pp. 259-65.
12. McCroskey, J.C. and Teven, J.J. (1999), “Goodwill: a reexamination of the construct and its measurement”, Communication Monographs, Vol. 66, pp. 90-103.
13. Manfredo, M.J. (1992), Influencing Human Behavior: Theory and Applications in Recreation, Tourism, and Natural Resources Management, Sagamore Publishing, Champaign, IL.
14. Miniard, P.W., Bhatla, S. and Rose, R. (1990), “On the formation and relationship of ad and brand attitudes: an experimental and causal analysis”, Journal of Marketing Research, Vol. 27, pp. 290-303.
15. Moriarty, R.T. and Moran, U. (1990), “Managing hybrid marketing systems”, Harvard Business Journal, Vol. 68 No. 6, pp. 146-55.
16. Moroson, C. and Fesenmaier, D.R. (2007), “A conceptual framework of persuasive architecture of tourism websites: propositions and implications”, in Marianna, S., Mich, L. and Murphy, J. (Eds), Information and Communication Technologies in Tourism, 2007, Proceedings of the International Conference in Ljubljana, Springer, Vienna, pp. 243-54.
17. O'Keefe, D.J. (1990), Persuasion Theory and Research, Sage Publications, Newbury Park, CA.
18. Perdue, R.R. (2001), “Internet site evaluations: the influence of behavioral experience, existing images, and selected website characteristics”, Journal of Travel & Tourism Marketing, Vol. 10 No. 2, pp. 21-38.
19. Perloff, R.M. (1993), The Dynamics of Persuasion, Lawrence Erlbaum Associates, Hillside, NJ.
20. Petty, R. and Cacioppo, J. (1986), Communication and Persuasion: Central and Peripheral Routes to Attitude Change, Springer-Verlag, New York, NY.
21. Petty, R.E., Cacioppo, J.T. and Schumann, D. (1983), “Central and peripheral routes to advertising effectiveness: the moderating role of involvement”, Journal of Consumer Research, Vol. 10 No. 2, pp. 135-46.
22. Satikit, S. and Everett, A. (2001), “Strategies for developing websites for the travel industry”, Proceedings of ANZMA'01 Conference on Bridging Marketing Theory and Practice, available at: www.anzmac.org/proceedings.
23. Schlosser, A.E., White, T.B. and Lloyd, S.M. (2006), “Converting website visitors into buyers: how website investment increases consumer trusting beliefs and online purchase intentions”, Journal of Marketing, Vol. 70, pp. 133-48.
24. Smith, R.E. and Hunt, S.D. (1978), “Attributional processes and effects in promotional situations”, Journal of Consumer Research, Vol. 5, pp. 149-58.
25. Smith, R. and Vogt, C. (1995), “The effects of integrating advertising and negative word-of-mouth communications on message processing and response”, Journal of Consumer Psychology, Vol. 4 No. 2, pp. 133-51.
26. Vogt, C. and Fesenmaier, D. (1998), “Expanding the functional information search model”, Annals of Tourism Research, Vol. 25, pp. 551-78.
27. Wathen, C.N. and Burkell, J. (2002), “Believe it or not: Factors influencing credibility on the Web”, Journal of the American Society for Information Science and Technology, Vol. 53 No. 2, pp. 134-44.
28. Yoo, K.H., Lee, K.S. and Gretzel, U. (2007), “The role of source characteristics in eWOM: what makes online travel reviewers credible and likeable?”, in Sigala, M., Mich, L., Murphy, J. and Frew, A. (Eds), Proceedings of the 14th International ENTER Conference in Ljubljana, Slovenia, January 24-26, 2007, Axon Imprint, London, p. 2, 34.
29. Bright, A.D., Manfredo, M.J., Fishbein, M. and Bath, A. (1993), “Application of the theory of reasoned action to the National Park Service's controlled burn polity”, Journal of Leisure Research, Vol. 25, pp. 263-80.
30. Brown, T.J. (1999), “Antecedents of culturally significant tourist behavior”, Annals of Tourism Research, Vol. 26, pp. 676-700.
31. Buttle, F., Bok, B.W. and Bok, B.K. (1996), “Hotel marketing strategy and the theory of reasoned action”, International Journal of Contemporary Hospitality Management, Vol. 8, pp. 5-10.
32. Fishbein, M. and Ajzen, I. (1980), “Predicting and understanding consumer behavior: attitude-behavior correspondence”, in Ajzen, I. and Fishbein, M. (Eds), Understanding Attitudes and Predicting Social Behavior, Prentice-Hall, Englewood Cliffs, NJ, pp. 148-72.
33. Gartner, W.C. (1993), “Image formation process”, Journal of Travel and Tourism Marketing, Vol. 2, pp. 191-215.
34. Kim, S.I. (1991), “An understanding of lettering behavior in natural recreation areas: use of the theory of reasoned action”, Journal of Korean Forestry Society, Vol. 80, pp. 20-31.
35. Loda, M. and Coleman, B. (2005), “Sequence matters: a more effective way to use advertising and publicity”, Journal of Advertising Research, Vol. 45 No. 4, pp. 362-72.