메뉴 건너뛰기




Volumn 16, Issue 2, 2009, Pages 149-164

Quality management: A cross-cultural perspective

Author keywords

Cross cultural studies; Culture; Quality management; Strategic manufacturing

Indexed keywords


EID: 84993047477     PISSN: 13527606     EISSN: 17586089     Source Type: Journal    
DOI: 10.1108/13527600910953900     Document Type: Article
Times cited : (22)

References (42)
  • 1
    • 1542532489 scopus 로고    scopus 로고
    • Quality practices in the manufacturing industry in the UK and Malaysia
    • Abdul-Aziz, Z., Chan, J.F.L. and Metcalfe, A.V. (2000), “Quality practices in the manufacturing industry in the UK and Malaysia”, Total Quality Management, Vol. 11 No. 8, pp. 1053-64.
    • (2000) Total Quality Management , vol.11 , Issue.8 , pp. 1053-1064
    • Abdul-Aziz, Z.1    Chan, J.F.L.2    Metcalfe, A.V.3
  • 2
    • 0009888742 scopus 로고    scopus 로고
    • Intra-cultural variation as another construct of international management: a study based on secondary data of 42 countries
    • Au, K.Y. (2000), “Intra-cultural variation as another construct of international management: a study based on secondary data of 42 countries”, Journal of International Management, Vol. 6, pp. 217-38.
    • (2000) Journal of International Management , vol.6 , pp. 217-238
    • Au, K.Y.1
  • 3
    • 84993069853 scopus 로고    scopus 로고
    • Quality priorities, practices and performance: an international study
    • in Ho, S.K.M. (Ed.), Proceedings of 10th International Conference on ISO9000 and TQM, Shanghai, China, March 2005.
    • Brennan, L., Vecchi, A. and Crowe, D. (2005), “Quality priorities, practices and performance: an international study”, in Ho, S.K.M. (Ed.), Proceedings of 10th International Conference on ISO9000 and TQM, Shanghai, China, March 2005.
    • (2005)
    • Brennan, L.1    Vecchi, A.2    Crowe, D.3
  • 4
    • 61349136316 scopus 로고    scopus 로고
    • Competitive performance in Irish manufacturing: an empirical analysis
    • in Boer, H. and Christiansen, J. (Eds), Copenhagen, Department of Operations Management, Copenhagen Business School and Center for Industrial Production, Aalborg University, Aalborg
    • Brennan, L., Crowe, D., Coughlan, P. and Dromgoole, T. (2002), “Competitive performance in Irish manufacturing: an empirical analysis”, in Boer, H. and Christiansen, J. (Eds), 9th International EurOMA Conference “Operations Management and the New Economy”, Copenhagen, Department of Operations Management, Copenhagen Business School and Center for Industrial Production, Aalborg University, Aalborg, pp. 163-75.
    • (2002) 9th International EurOMA Conference “Operations Management and the New Economy” , pp. 163-175
    • Brennan, L.1    Crowe, D.2    Coughlan, P.3    Dromgoole, T.4
  • 7
    • 0003551745 scopus 로고
    • Organisational and management roles in British and German companies: an examination of the culture-free thesis
    • in Lammus, C.J. and Hickson, D.J. (Eds), Routledge, London.
    • Child, J. and Kieser, A. (1979), “Organisational and management roles in British and German companies: an examination of the culture-free thesis”, in Lammus, C.J. and Hickson, D.J. (Eds), Organisations Alike and Unlike, Routledge, London.
    • (1979) Organisations Alike and Unlike
    • Child, J.1    Kieser, A.2
  • 8
    • 33846660432 scopus 로고    scopus 로고
    • A comparative study of quality management practices in Hong Kong and Shanghai manufacturing industries
    • Chin, K.S., Sun, H., Xu, Y. and Hua, H. (2002), “A comparative study of quality management practices in Hong Kong and Shanghai manufacturing industries”, International Journal of Management, Vol. 19 No. 4, pp. 576-81.
    • (2002) International Journal of Management , vol.19 , Issue.4 , pp. 576-581
    • Chin, K.S.1    Sun, H.2    Xu, Y.3    Hua, H.4
  • 11
    • 33747872047 scopus 로고    scopus 로고
    • Relevance of Baldridge constructs in an international context: a study of national culture
    • Flynn, B.B. and Saladin, B. (2006), “Relevance of Baldridge constructs in an international context: a study of national culture”, Journal of Operations Management, Vol. 24, pp. 583-603.
    • (2006) Journal of Operations Management , vol.24 , pp. 583-603
    • Flynn, B.B.1    Saladin, B.2
  • 12
    • 84990553628 scopus 로고
    • The impact of quality management practices on performance and competitive advantage
    • Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1994), “The impact of quality management practices on performance and competitive advantage”, Decision Sciences, Vol. 16 No. 5, pp. 659-91.
    • (1994) Decision Sciences , vol.16 , Issue.5 , pp. 659-691
    • Flynn, B.B.1    Schroeder, R.G.2    Sakakibara, S.3
  • 13
    • 84938052896 scopus 로고
    • Comparative industrial sociology and the convergence hypothesis
    • Form, W. (1979), “Comparative industrial sociology and the convergence hypothesis”, Annual Review of Sociology, Vol. 5, pp. 1-25.
    • (1979) Annual Review of Sociology , vol.5 , pp. 1-25
    • Form, W.1
  • 14
    • 0035480088 scopus 로고    scopus 로고
    • A taxonomy of manufacturing strategies revisited
    • Frohlich, M. and Robb Dixon, J. (2001), “A taxonomy of manufacturing strategies revisited”, Journal of Operations Management, Vol. 19, pp. 541-58.
    • (2001) Journal of Operations Management , vol.19 , pp. 541-558
    • Frohlich, M.1    Robb Dixon, J.2
  • 15
    • 0035252283 scopus 로고    scopus 로고
    • Arcs of integration: an international study of supply chain strategies
    • Frohlich, M. and Westbrook, R. (2001), “Arcs of integration: an international study of supply chain strategies”, Journal of Operations Management, Vol. 19, pp. 185-200.
    • (2001) Journal of Operations Management , vol.19 , pp. 185-200
    • Frohlich, M.1    Westbrook, R.2
  • 16
    • 33745257202 scopus 로고    scopus 로고
    • Quality management practices: a review of the literature
    • Fynes, B. (1998), “Quality management practices: a review of the literature”, Irish Business and Administrative Research, Vols. 19-20 No. 2, pp. 113-38.
    • (1998) Irish Business and Administrative Research , vol.19-20 , Issue.2 , pp. 113-138
    • Fynes, B.1
  • 17
    • 20444472773 scopus 로고    scopus 로고
    • Benchmarking culture and performance in Chinese organizations
    • Garg, R. and Ma, J. (2005), “Benchmarking culture and performance in Chinese organizations”, Benchmarking: An International Journal, Vol. 12 No. 3, pp. 260-74.
    • (2005) Benchmarking: An International Journal , vol.12 , Issue.3 , pp. 260-274
    • Garg, R.1    Ma, J.2
  • 18
    • 0001938953 scopus 로고
    • The index of consumer sentiment toward marketing
    • Gaski, J.F. and Etzel, M.J. (1986), “The index of consumer sentiment toward marketing”, Journal of Marketing, Vol. 50 No. 4, pp. 71-81.
    • (1986) Journal of Marketing , vol.50 , Issue.4 , pp. 71-81
    • Gaski, J.F.1    Etzel, M.J.2
  • 19
    • 33645512457 scopus 로고    scopus 로고
    • An empirical model of the relationships between manufacturing capabilities
    • Grossler, A. and Grubner, A. (2006), “An empirical model of the relationships between manufacturing capabilities”, International Journal of Operations & Production Management, Vol. 26 No. 5, pp. 458-85.
    • (2006) International Journal of Operations & Production Management , vol.26 , Issue.5 , pp. 458-485
    • Grossler, A.1    Grubner, A.2
  • 23
    • 0242333111 scopus 로고    scopus 로고
    • Examination and comparison of the critical factors of total quality management (TQM) across countries
    • Ismail, S. and Ebrahimpour, M. (2003), “Examination and comparison of the critical factors of total quality management (TQM) across countries”, International Journal of Production Research, Vol. 41 No. 2, pp. 235-68.
    • (2003) International Journal of Production Research , vol.41 , Issue.2 , pp. 235-268
    • Ismail, S.1    Ebrahimpour, M.2
  • 25
    • 33745629048 scopus 로고    scopus 로고
    • A comparative study on cultural differences and quality practices – Korea, USA, Mexico and Taiwan
    • Kyoon Yoo, D., Subba Rao, S. and Hong, P. (2005), “A comparative study on cultural differences and quality practices – Korea, USA, Mexico and Taiwan”, International Journal of Quality & Reliability Management, Vol. 23 No. 6, pp. 607-24.
    • (2005) International Journal of Quality & Reliability Management , vol.23 , Issue.6 , pp. 607-624
    • Kyoon Yoo, D.1    Subba Rao, S.2    Hong, P.3
  • 26
    • 0036393686 scopus 로고    scopus 로고
    • Quality management in Europe: a cultural perspective
    • Lagrosen, S. (2002), “Quality management in Europe: a cultural perspective”, The TQM Magazine, Vol. 14 No. 5, pp. 275-83.
    • (2002) The TQM Magazine , vol.14 , Issue.5 , pp. 275-283
    • Lagrosen, S.1
  • 31
    • 21344489863 scopus 로고
    • Defining quality: alternatives and implications
    • Reeves, C.A. and Bednar, D.A. (1994), “Defining quality: alternatives and implications”, Academy of Management Review, Vol. 19 No. 3, pp. 419-45.
    • (1994) Academy of Management Review , vol.19 , Issue.3 , pp. 419-445
    • Reeves, C.A.1    Bednar, D.A.2
  • 32
    • 12444323523 scopus 로고    scopus 로고
    • TQM across multiple countries: Convergence hypothesis versus national specificity arguments
    • Rungtusanatham, M., Forza, C., Koka, B.R., Salvador, F. and Nie, W. (2005), “TQM across multiple countries: Convergence hypothesis versus national specificity arguments”, Journal of Operations Management, Vol. 25, pp. 43-63.
    • (2005) Journal of Operations Management , vol.25 , pp. 43-63
    • Rungtusanatham, M.1    Forza, C.2    Koka, B.R.3    Salvador, F.4    Nie, W.5
  • 33
    • 0141912813 scopus 로고    scopus 로고
    • Towards the Hong Kong learning organization: an exploratory case study
    • Snell, R.S. and Hui, S.K.K. (2000), “Towards the Hong Kong learning organization: an exploratory case study”, Journal of Applied Management Studies, Vol. 9 No. 2, pp. 150-75.
    • (2000) Journal of Applied Management Studies , vol.9 , Issue.2 , pp. 150-175
    • Snell, R.S.1    Hui, S.K.K.2
  • 34
    • 27144491170 scopus 로고    scopus 로고
    • A cross-cultural study of the differing effects of corporate culture on TQM in three countries
    • Souza-Poza, A., Nystrom, H. and Wiebe, H. (2000), “A cross-cultural study of the differing effects of corporate culture on TQM in three countries”, International Journal of Quality & Reliability Management, Vol. 18 No. 7, pp. 744-61.
    • (2000) International Journal of Quality & Reliability Management , vol.18 , Issue.7 , pp. 744-761
    • Souza-Poza, A.1    Nystrom, H.2    Wiebe, H.3
  • 35
    • 0005321829 scopus 로고    scopus 로고
    • A comparative study of quality practices and results in India, China and Mexico
    • Subba Rao, S., Raghunathan, T.S. and Solis, L.E. (1997), “A comparative study of quality practices and results in India, China and Mexico”, Journal of Quality Management, Vol. 2 No. 2, pp. 235-50.
    • (1997) Journal of Quality Management , vol.2 , Issue.2 , pp. 235-250
    • Subba Rao, S.1    Raghunathan, T.S.2    Solis, L.E.3
  • 36
    • 0242359987 scopus 로고    scopus 로고
    • Benchmarking quality management practices: US versus Costa Rica
    • Tata, J., Prasad, S. and Motwani, J. (2000), “Benchmarking quality management practices: US versus Costa Rica”, Multinational Business Review, Vol. 8 No. 2, pp. 37-42.
    • (2000) Multinational Business Review , vol.8 , Issue.2 , pp. 37-42
    • Tata, J.1    Prasad, S.2    Motwani, J.3
  • 37
    • 61349194489 scopus 로고    scopus 로고
    • A multi-country comparison of quality priorities, practices and performance in indigenous and foreign firms
    • in Ho, S.K.M. (Ed.) April 2006.
    • Vecchi, A. and Brennan, L. (2006), “A multi-country comparison of quality priorities, practices and performance in indigenous and foreign firms”, in Ho, S.K.M. (Ed.), in Proceedings 11th International Conference on ISO9000 and TQM, Hong Kong, April 2006.
    • (2006) in Proceedings 11th International Conference on ISO9000 and TQM, Hong Kong
    • Vecchi, A.1    Brennan, L.2
  • 39
    • 0032064038 scopus 로고    scopus 로고
    • Differences in manufacturing strategy decisions between Japanese and Western manufacturing plants: the role of strategic time orientation
    • Voss, C. and Blackmon, K. (1998), “Differences in manufacturing strategy decisions between Japanese and Western manufacturing plants: the role of strategic time orientation”, Journal of Operations Management, Vol. 16, pp. 147-58.
    • (1998) Journal of Operations Management , vol.16 , pp. 147-158
    • Voss, C.1    Blackmon, K.2
  • 40
    • 0032065890 scopus 로고    scopus 로고
    • Forecasting accuracy: comparing the relative effectiveness of practices between seven developing countries
    • Wacker, J.F. and Sprague, L.G. (1998), “Forecasting accuracy: comparing the relative effectiveness of practices between seven developing countries”, Journal of Operations Management, Vol. 16, pp. 271-90.
    • (1998) Journal of Operations Management , vol.16 , pp. 271-290
    • Wacker, J.F.1    Sprague, L.G.2
  • 42
    • 84990557167 scopus 로고
    • A comparative analysis of quality practice in manufacturing firms in the U.S. and Taiwan
    • Madu, C.N., Kuei, C. and Lin, C. (1995), “A comparative analysis of quality practice in manufacturing firms in the U.S. and Taiwan”, Decision Sciences, Vol. 26 No. 5, pp. 621-35.
    • (1995) Decision Sciences , vol.26 , Issue.5 , pp. 621-635
    • Madu, C.N.1    Kuei, C.2    Lin, C.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.