Quality practices in the manufacturing industry in the UK and Malaysia

Total Quality Management

Volumn 11, Issue 8, 2000, Pages 1053-1064

  Abdul Aziz, Z ^a   Chan, J F L ^a   Metcalfe, A V ^a  

^a NEWCASTLE UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 1542532489     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/095441200440322     Document Type: Article

References (16)

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3. DTI (1992) BS 5750/ISO 9000/EN 29000:1987 - A Positive Contribution to Better Business (London, Department of Trade and Industry).
4. DTI (1997) Competitiveness, our partnership with Business UK; A Benchmark for Business (London, Department of Trade and Industry).
5. JICA (1993) Study on the Industrial Standardization and Quality Assurance Improvement Programme in Malaysia (Japan International Co-operation Agency).
6. JOMO, K.S. (1990) Growth and Structural Change in the Malaysian Economy (UK, Macmillan Press).
7. JOMO, K.S. (1994) U-turn? Malaysian Economic Development Policy After 1990 (Kuala Lumpur, Vinlin Press).
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9. LEE, N.C. (1993) Country Update on ISO 9000 Implementation in Malaysia, Paper Presented at the ISO 9000 Forum Application Symposium, Kuala Lumpur, Malaysia.
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11. NORTH, J., BLACKBURN, R.A. & CURRAN, J. (1998) The Quality Business; Quality Issues and Smaller Rirms (London, Routledge).
12. PERA CONSULTING LIMITED (1996) The United Kingdom Benchmarking Index, Brochure prepared for the Department of Trade and Industry, UK.
13. PORTER, L.J. & TANNER, S.J. (1996) Assessing Business Excellence - A Guide to Self-assessment (Oxford, Butterworth-Heinemann).
14. PRABHU, V. (1997) The Competitiveness Project, Company Benchmarking; Preliminary Findings on World Class Management Practices within North East Manufacturing and Service Sector Organisations (Executive Summary) (Newcastle, University of Northumbria).
15. QUALITY WORLD (1995) Editorial, 70,517 ISO 9000 certifications worldwide, Quality World, 21, p. 37.
16. SEDDON, J. (1997) In Pursuit of Quality: The Case Against ISO 9000 (Buckingham, Vanguard Press).