-
1
-
-
54949120703
-
Effective public relations management: A guide to corporate survival
-
Kogan Page, London
-
Winner, P. (1993) ‘Effective public relations management: A guide to corporate survival’, Kogan Page, London.
-
(1993)
-
-
Winner, P.1
-
2
-
-
84993019725
-
Quality controls: Shandwick PLC's new evaluation system
-
January
-
Gofton, K. (1998) ‘Quality controls: Shandwick PLC's new evaluation system’, Marketing, January, pp. 23–26.
-
(1998)
Marketing
, pp. 23-26
-
-
Gofton, K.1
-
3
-
-
84992933483
-
Only PR outcomes count — that is the real bottom-line
-
Lindenmann, W.K. (1998) ‘Only PR outcomes count — that is the real bottom-line’, Journal of Communication Management, Vol. 3, No. 1, pp. 66–73.
-
(1998)
Journal of Communication Management
, vol.3
, Issue.1
, pp. 66-73
-
-
Lindenmann, W.K.1
-
4
-
-
0003498104
-
Effective public relations
-
8th ed., Prentice-Hall, Englewood Cliffs, NJ
-
Cutlip, S. M., Center A. H. and Broom, G. M. (1994) ‘Effective public relations’, 8th ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(1994)
-
-
Cutlip, S.M.1
Center, A.H.2
Broom, G.M.3
-
6
-
-
28244470614
-
Evaluation of public relations. The achilles heel of the profession
-
Macnamara, J. R. (1992) ‘Evaluation of public relations. The achilles heel of the profession’, International Public Relations Review, Vol. 15, No. 4, pp. 17–31.
-
(1992)
International Public Relations Review
, vol.15
, Issue.4
, pp. 17-31
-
-
Macnamara, J.R.1
-
7
-
-
84992948272
-
The value of spin
-
March
-
Bold, B. (2001) ‘The value of spin’, Campaign, March, p. 30.
-
(2001)
Campaign
, pp. 30
-
-
Bold, B.1
-
8
-
-
84993082481
-
Evaluation: An opportunity to raise the standing of PR
-
at p. 306
-
Fairchild, M. (2002) ‘Evaluation: An opportunity to raise the standing of PR’, Journal of Communication Management, Vol. 6, No. 4, pp. 305–307 at p. 306.
-
(2002)
, vol.6
, Issue.4
, pp. 305-307
-
-
Fairchild, M.1
-
9
-
-
0000601366
-
Demonstrating effectiveness in public relations: Goals, objectives, and evaluation
-
Hon, L. C. (1998) ‘Demonstrating effectiveness in public relations: Goals, objectives, and evaluation’, Journal of Public Relations Research, Vol. 10, No. 2, pp. 103–135.
-
(1998)
Journal of Public Relations Research
, vol.10
, Issue.2
, pp. 103-135
-
-
Hon, L.C.1
-
10
-
-
84993082938
-
Constructing a theoretical framework for evaluating public relations programs and activities
-
Roloff, M. E. (ed.) Sage, Thousand Oaks, CA
-
Ferguson, S. D. (1999) ‘Constructing a theoretical framework for evaluating public relations programs and activities’, in Roloff, M. E. (ed.) ‘Communication yearbook 21’, Sage, Thousand Oaks, CA, pp. 191– 229.
-
(1999)
Communication yearbook 21
, pp. 191-229
-
-
Ferguson, S.D.1
-
11
-
-
10844223085
-
Public relations: Principles and practice
-
International Thomson Business Press, London
-
Kitchen, P. J. (1997) ‘Public relations: Principles and practice’, International Thomson Business Press, London, p. ix.
-
(1997)
, pp. 9
-
-
Kitchen, P.J.1
-
12
-
-
0033095407
-
Models for theorybased M.A. and Ph.D. programs
-
Vasquez, G. and Botan, C. (1999) ‘Models for theorybased M.A. and Ph.D. programs’, Public Relations Review, Vol. 25, No. 1, pp. 113–122.
-
(1999)
Public Relations Review
, vol.25
, Issue.1
, pp. 113-122
-
-
Vasquez, G.1
Botan, C.2
-
13
-
-
84993076626
-
Excellence in public relations and communication management
-
(ed.) Lawrence Erlbaum Associates, Hillsdale, NJ
-
Grunig, J. E. (ed.) (1992) ‘Excellence in public relations and communication management’, Lawrence Erlbaum Associates, Hillsdale, NJ.
-
(1992)
-
-
Grunig, J.E.1
-
14
-
-
0002332406
-
Evaluation of public relations programs: What the literature tells us about their effects
-
Grunig, J. E. (ed.), Lawrence Erlbaum Associates, Hillsdale, NJ
-
Dozier, D. M. and Ehling, W. P. (1992) ‘Evaluation of public relations programs: What the literature tells us about their effects’, in Grunig, J. E. (ed.) ‘Excellence in public relations and communication management’, Lawrence Erlbaum Associates, Hillsdale, NJ, pp. 159–184.
-
(1992)
Excellence in public relations and communication management
, pp. 159-184
-
-
Dozier, D.M.1
Ehling, W.P.2
-
15
-
-
0000368248
-
Communication campaigns
-
Berger, C. and Chaffee, S. (eds), Sage, Beverly Hills, CA
-
Rogers, E. M. and Storey, J. D. (1987) ‘Communication campaigns’, in Berger, C. and Chaffee, S. (eds), ‘Handbook of communication science’, Sage, Beverly Hills, CA, pp. 817–846.
-
(1987)
Handbook of communication science
, pp. 817-846
-
-
Rogers, E.M.1
Storey, J.D.2
-
16
-
-
0040773203
-
Principles of successful public communication campaigns
-
Bryant, J. and Zillman, D. (eds) Lawrence Erlbaum Associates, NJ
-
Rice, R. E. and Atkin, C. (1994) ‘Principles of successful public communication campaigns’, in Bryant, J. and Zillman, D. (eds) ‘Media effects: Advance in theory and research’, Lawrence Erlbaum Associates, NJ, pp. 265–387.
-
(1994)
Media effects: Advance in theory and research
, pp. 265-387
-
-
Rice, R.E.1
Atkin, C.2
-
18
-
-
84869507038
-
Evaluating public relations: The creation and validation of models of measurement for public relations practice
-
unpublished doctoral thesis, Southampton Institute
-
Watson, T. A. (1995) ‘Evaluating public relations: The creation and validation of models of measurement for public relations practice’, unpublished doctoral thesis, Southampton Institute.
-
(1995)
-
-
Watson, T.A.1
-
19
-
-
28244481684
-
The public relations research and evaluation toolkit
-
Institute of Public Relations and Public Relations Consultants Association, London
-
Fairchild, M. (1999) ‘The public relations research and evaluation toolkit’, Institute of Public Relations and Public Relations Consultants Association, London.
-
(1999)
-
-
Fairchild, M.1
-
22
-
-
0039124418
-
Does public relations affect the bottom-line?
-
Oct.
-
Campbell, C. B. (1993) ‘Does public relations affect the bottom-line?’, Public Relations Journal, Oct., pp. 15–17.
-
(1993)
Public Relations Journal
, pp. 15-17
-
-
Campbell, C.B.1
-
25
-
-
84992948927
-
PR is a success but the proof is still inadequate
-
Sept.
-
Spencer, C. (2000) ‘PR is a success but the proof is still inadequate’, Marketing, Sept., p. 28.
-
(2000)
Marketing
, pp. 28
-
-
Spencer, C.1
-
26
-
-
84869176143
-
now you don't: Demonstrating effects of communication programs
-
Reeves, B. (1983) ‘Now you see them, now you don't: Demonstrating effects of communication programs’, Public Relations Quarterly, Vol. 28, pp. 17– 23.
-
(1983)
Public Relations Quarterly
, vol.28
, pp. 17-23
-
-
Reeves, B.1
-
27
-
-
84862497055
-
Basic research provides knowledge that makes evaluation possible
-
Grunig, J. E. (1983) ‘Basic research provides knowledge that makes evaluation possible’, Public Relations Quarterly, Vol. 28, pp. 28–32.
-
(1983)
Public Relations Quarterly
, vol.28
, pp. 28-32
-
-
Grunig, J.E.1
-
29
-
-
0037650489
-
Reputation management: The new face of corporate public relations
-
Hutton, J. G., Goodman, M. B., Alexander, J. B. and Genest, C. M. (2001) ‘Reputation management: The new face of corporate public relations’, Public Relations Review, Vol. 27, pp. 247–261.
-
(2001)
Public Relations Review
, vol.27
, pp. 247-261
-
-
Hutton, J.G.1
Goodman, M.B.2
Alexander, J.B.3
Genest, C.M.4
-
30
-
-
0003666313
-
Public relations as communication management
-
Bellwether Press, Edina, MN
-
Crable, R. E. and Vibbert, S. L. (1986) ‘Public relations as communication management’, Bellwether Press, Edina, MN.
-
(1986)
-
-
Crable, R.E.1
Vibbert, S.L.2
-
31
-
-
0003954701
-
Managing public relations
-
Harcourt Brace Jovanovich College Publishers, New York
-
Grunig, J. E. and Hunt, T. (1984) ‘Managing public relations’, Harcourt Brace Jovanovich College Publishers, New York.
-
(1984)
-
-
Grunig, J.E.1
Hunt, T.2
-
32
-
-
0003894544
-
Public relations — what research tells us
-
Sage Publications, Newbury Park, CA
-
Pavlik, J. V. (1987) ‘Public relations — what research tells us’, Sage Publications, Newbury Park, CA, p. 93.
-
(1987)
, pp. 93
-
-
Pavlik, J.V.1
-
34
-
-
0003391937
-
The people's choice
-
Columbia University Press, New York
-
Lazarsfeld, P. F., Berelson B. and Gaudet, H. (1948) ‘The people's choice’, Columbia University Press, New York.
-
(1948)
-
-
Lazarsfeld, P.F.1
Berelson, B.2
Gaudet, H.3
-
35
-
-
0347320222
-
Some reasons why information campaigns fail
-
Hyman, H. H. and Sheatsley, P. B. (1947) ‘Some reasons why information campaigns fail’, Public Opinion Quarterly, Vol. 11, pp. 412–423.
-
(1947)
Public Opinion Quarterly
, vol.11
, pp. 412-423
-
-
Hyman, H.H.1
Sheatsley, P.B.2
-
36
-
-
84993107407
-
A theory of cognitive dissonance
-
Stanford University Press, Stanford, CA
-
Festinger, L. (1957) ‘A theory of cognitive dissonance’, Stanford University Press, Stanford, CA.
-
(1957)
-
-
Festinger, L.1
-
37
-
-
34247962291
-
Some reasons why information campaigns can succeed
-
Mendelsohn, H. (1973) ‘Some reasons why information campaigns can succeed’, Public Opinion Quarterly, Vol. 37, No. 1, pp. 50–61.
-
(1973)
Public Opinion Quarterly
, vol.37
, Issue.1
, pp. 50-61
-
-
Mendelsohn, H.1
-
39
-
-
84993021749
-
Social learning theory
-
Prentice-Hall, Englewood Cliffs, NJ
-
Bandura, A. (1977) ‘Social learning theory’, Prentice-Hall, Englewood Cliffs, NJ.
-
(1977)
-
-
Bandura, A.1
-
40
-
-
0003393392
-
Social skills in interpersonal communication
-
Routledge, London
-
Hargie, O., Saunders, C. and Dickson, D. (1994) ‘Social skills in interpersonal communication’, Routledge, London, p. 253.
-
(1994)
, pp. 253
-
-
Hargie, O.1
Saunders, C.2
Dickson, D.3
-
41
-
-
0002520298
-
Public opinion processes
-
Berger, C. and Chaffee, S. (eds), Sage, Beverly Hills, CA at p. 795
-
Price, V. and Roberts, D. F. (1987) ‘Public opinion processes’, in Berger, C. and Chaffee, S. (eds), ‘Handbook of communication science’, Sage, Beverly Hills, CA, pp. 781–816 at p. 795.
-
(1987)
Handbook of communication science
, pp. 781-816
-
-
Price, V.1
Roberts, D.F.2
-
43
-
-
0003636128
-
The press and foreign policy
-
Princeton University Press, Princeton, NJ
-
Cohen, B. (1963) ‘The press and foreign policy’, Princeton University Press, Princeton, NJ, p. 13.
-
(1963)
, pp. 13
-
-
Cohen, B.1
-
44
-
-
0009999038
-
Public relations strategies for creating mass media content: A case study for the National Basketball Association
-
Fortunato, J. A. (2000) ‘Public relations strategies for creating mass media content: A case study for the National Basketball Association’, Public Relations Review, Vol. 26, No. 4, pp. 481–497.
-
(2000)
Public Relations Review
, vol.26
, Issue.4
, pp. 481-497
-
-
Fortunato, J.A.1
-
45
-
-
84992571742
-
Public relations: Strategies and tactics
-
Longman, New York
-
Wilcox, D. L., Ault, P. H. and Agee, W. K. (1998) ‘Public relations: Strategies and tactics’, Longman, New York.
-
(1998)
-
-
Wilcox, D.L.1
Ault, P.H.2
Agee, W.K.3
-
46
-
-
0004254405
-
Theories of mass communication
-
3rd ed., Longman, White Plains, NY
-
DeFleur, M. L. and Ball-Rokeach, S. (1975) ‘Theories of mass communication’, 3rd ed., Longman, White Plains, NY.
-
(1975)
-
-
DeFleur, M.L.1
Ball-Rokeach, S.2
-
47
-
-
0002730211
-
Theoretical foundations of campaigns
-
Rice, R. E. and Paisley, W. J. (eds), Sage, Beverly Hills, CA
-
McGuire, W. J. (1981) ‘Theoretical foundations of campaigns’, in Rice, R. E. and Paisley, W. J. (eds), ‘Public communication campaigns’, Sage, Beverly Hills, CA, pp. 41–70.
-
(1981)
Public communication campaigns
, pp. 41-70
-
-
McGuire, W.J.1
-
48
-
-
0003560303
-
The emergence of American political issues: The agendasetting function of the press
-
West Publishing, St Paul, MN
-
Shaw, D. L. and McCombs, M. E. (1977) ‘The emergence of American political issues: The agendasetting function of the press’, West Publishing, St Paul, MN.
-
(1977)
-
-
Shaw, D.L.1
McCombs, M.E.2
-
49
-
-
84992992204
-
Beliefs, attitudes and values
-
Jossey-Bass, San Francisco
-
Rokeach, M. (1968) ‘Beliefs, attitudes and values’, Jossey-Bass, San Francisco, p. 112.
-
(1968)
, pp. 112
-
-
Rokeach, M.1
-
50
-
-
0042066871
-
Mass media attitude change: Implications of the elaboration likelihood model of persuasion
-
Bryant, J. and Zillman, D. (eds) Lawrence Erlbaum Associates, New Jersey p. 94.
-
Petty, R. E. and Priester, J. R. (1994), ‘Mass media attitude change: Implications of the elaboration likelihood model of persuasion’, in Bryant, J. and Zillman, D. (eds) ‘Media effects: Advances in theory and research’, Lawrence Erlbaum Associates, New Jersey, pp. 91–122 at p. 94.
-
(1994)
Media effects: Advances in theory and research
, pp. 91-94
-
-
Petty, R.E.1
Priester, J.R.2
-
51
-
-
0000225960
-
The nature of attitudes and attitude change
-
Lindzey, G. G. and Aronson, E. (eds) 2nd ed., Addison-Wesley, Reading, MA
-
McGuire, W. J. (1968) ‘The nature of attitudes and attitude change’, in Lindzey, G. G. and Aronson, E. (eds) ‘Handbook of social psychology’, Vol. 3, 2nd ed., Addison-Wesley, Reading, MA, pp. 136–314.
-
(1968)
Handbook of social psychology
, vol.3
, pp. 136-314
-
-
McGuire, W.J.1
-
53
-
-
0043068574
-
Marketing communication and the hierarchy-of-effects
-
Clarke, P. (ed.), Sage, Beverly Hills, CA
-
Ray, M. L. (1973) ‘Marketing communication and the hierarchy-of-effects’, in Clarke, P. (ed.), ‘New models for mass communication research’, Sage, Beverly Hills, CA, p. 150.
-
(1973)
New models for mass communication research
, pp. 150
-
-
Ray, M.L.1
-
54
-
-
0002360686
-
Seat belt campaigns and buckling up: Do the media make a difference?
-
at p. 2.
-
Gantz, W., Fitzmaurice M. and Yoo, E. (1990) ‘Seat belt campaigns and buckling up: Do the media make a difference?’, Health Communication, Vol. 2, pp. 1–12 at p. 2.
-
(1990)
Health Communication
, vol.2
, pp. 1-12
-
-
Gantz, W.1
Fitzmaurice, M.2
Yoo, E.3
-
55
-
-
0042842976
-
The fundamentals of advertising
-
Butterworth-Heinemann, Oxford
-
Wilmhurst, J. (1985), ‘The fundamentals of advertising’, Butterworth-Heinemann, Oxford.
-
(1985)
-
-
Wilmhurst, J.1
-
56
-
-
84976923253
-
Taking a bite out of crime: The impact of a public information campaign
-
O'Keefe, G. J. (1985) ‘Taking a bite out of crime: The impact of a public information campaign’, Communication Research, Vol. 12, No. 2, pp. 147– 178.
-
(1985)
Communication Research
, vol.12
, Issue.2
, pp. 147-178
-
-
O'Keefe, G.J.1
-
57
-
-
0033419326
-
Achieving improvements in overall health orientation — effects of campaign exposure information seeking, and health media use
-
Rimal, R. N., Flora, J. A. and Schooler, C. (1999) ‘Achieving improvements in overall health orientation — effects of campaign exposure information seeking, and health media use’, Communication Research, Vol. 26, No. 3, pp. 322–348.
-
(1999)
Communication Research
, vol.26
, Issue.3
, pp. 322-348
-
-
Rimal, R.N.1
Flora, J.A.2
Schooler, C.3
-
65
-
-
0010104377
-
Mass media information campaign effectiveness
-
Rice, R. E. and Paisley, W. J. (eds), Sage, Beverly Hills, CA
-
Atkin, C. K. (1981) ‘Mass media information campaign effectiveness’, in Rice, R. E. and Paisley, W. J. (eds), ‘Public communication campaigns’, Sage, Beverly Hills, CA, pp. 265–279.
-
(1981)
Public communication campaigns
, pp. 265-279
-
-
Atkin, C.K.1
-
68
-
-
0043064213
-
Increasing public understanding of heart disease: An analysis of data from the Minnesota heart health program
-
Pavlik, J. V., Finnegan, J. R., Strickland, D., Salmon, C. T., Viswanath, K. and Wackman, D. B. (1993) ‘Increasing public understanding of heart disease: An analysis of data from the Minnesota heart health program’, Health Communication, Vol. 5, No. 1, pp. 120.
-
(1993)
Health Communication
, vol.5
, Issue.1
, pp. 120
-
-
Pavlik, J.V.1
Finnegan, J.R.2
Strickland, D.3
Salmon, C.T.4
Viswanath, K.5
Wackman, D.B.6
-
71
-
-
0013592311
-
Antismoking campaigns: Progress in developing effective communication
-
Rice, R. E. and Paisley, W. J. (eds) Sage, Beverly Hills, CA, at p. 92
-
McAlister, A. (1981) ‘Antismoking campaigns: Progress in developing effective communication’, in Rice, R. E. and Paisley, W. J. (eds) ‘Public communication campaigns’, Sage, Beverly Hills, CA, pp. 91–103 at p. 92.
-
(1981)
Public communication campaigns
, pp. 91-103
-
-
McAlister, A.1
-
76
-
-
0003665052
-
Public relations: The profession and the practice
-
4th ed., McGraw-Hill, Boston
-
Baskin, O. W., Aronoff, C. E. and Lattimore, D. (1997) ‘Public relations: The profession and the practice’, 4th ed., McGraw-Hill, Boston, p. 182.
-
(1997)
, pp. 182
-
-
Baskin, O.W.1
Aronoff, C.E.2
Lattimore, D.3
-
78
-
-
84992975942
-
Implications of the IABC Excellence Study for PR education
-
at p. 37
-
Grunig, J. E. and Grunig, L. A. (2002) ‘Implications of the IABC Excellence Study for PR education’, Journal of Communication Management, Vol. 7, No. 1, pp. 34–42 at p. 37.
-
(2002)
Journal of Communication Management
, vol.7
, Issue.1
, pp. 34-42
-
-
Grunig, J.E.1
Grunig, L.A.2
-
82
-
-
84993002780
-
The commitment trust theory of relationship marketing
-
Morgan, R. M. and Shelby, D. H. (1994) ‘The commitment trust theory of relationship marketing’, Journal of Marketing, Vol. 58, No. 3, pp. 20–38.
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 20-38
-
-
Morgan, R.M.1
Shelby, D.H.2
-
84
-
-
0031161378
-
A balanced scorecard approach to public relations management assessment
-
Fleisher, C. S. and Mahaffy, D. (1997) ‘A balanced scorecard approach to public relations management assessment’, Public Relations Review, Vol. 23, No. 2, pp. 117–142.
-
(1997)
Public Relations Review
, vol.23
, Issue.2
, pp. 117-142
-
-
Fleisher, C.S.1
Mahaffy, D.2
-
86
-
-
84860599506
-
A strategic perspective for public relations
-
Kitchen, P. (ed.) International Thomson Business Press, London
-
Moss, D. and Warnaby, G. (1997) ‘A strategic perspective for public relations’, in Kitchen, P. (ed.) ‘Public relations: Principles and Practice’, International Thomson Business Press, London, pp. 43–73.
-
(1997)
Public relations: Principles and Practice
, pp. 43-73
-
-
Moss, D.1
Warnaby, G.2
-
87
-
-
84992932771
-
Stakeholder strategy for public relations
-
Carroll, A. B. (1998) ‘Stakeholder strategy for public relations’, Public Relations Strategist, Vol. 3, No. 4, pp. 38–40.
-
(1998)
Public Relations Strategist
, vol.3
, Issue.4
, pp. 38-40
-
-
Carroll, A.B.1
-
89
-
-
0013316415
-
Issues in constructing program theory
-
Bickman, L. (ed.) Jossey-Bass, San Francisco
-
Chen, H. (1990) ‘Issues in constructing program theory’, in Bickman, L. (ed.) ‘Advances in program theory: New directions for evaluation’, Vol. 47, Jossey-Bass, San Francisco, pp. 7–18.
-
Advances in program theory: New directions for evaluation
, vol.47
, pp. 7-18
-
-
Chen, H.1
-
90
-
-
0004132120
-
Evaluation: Promise and performance
-
Urban Institute, Washington, DC
-
Wholey, J. S. (1979) ‘Evaluation: Promise and performance’, Urban Institute, Washington, DC.
-
(1979)
-
-
Wholey, J.S.1
-
91
-
-
0004238651
-
Evaluation: A systematic approach
-
4th ed., Sage, Newbury Park, CA
-
Rossi, P. H. and Freeman, H. E. (1989) ‘Evaluation: A systematic approach’, 4th ed., Sage, Newbury Park, CA, pp. 1–16.
-
(1989)
, pp. 1-16
-
-
Rossi, P.H.1
Freeman, H.E.2
-
96
-
-
0002346647
-
An innovative method for evaluating strategic goals in a public agency
-
at p. 97
-
Bengston, D. N. and Fan, D. P. (1999) ‘An innovative method for evaluating strategic goals in a public agency’, Evaluation Review, Vol. 23, No. 1, pp. 77–100 at p. 97.
-
(1999)
Evaluation Review
, vol.23
, Issue.1
, pp. 77-100
-
-
Bengston, D.N.1
Fan, D.P.2
-
97
-
-
0035233682
-
Evaluating evaluation: Implications for assessing quality
-
McCoy, M. and Hargie, O. (2001) ‘Evaluating evaluation: Implications for assessing quality’, International Journal of Health Care Quality Assurance, Vol. 14, No. 7, pp. 317–327.
-
(2001)
International Journal of Health Care Quality Assurance
, vol.14
, Issue.7
, pp. 317-327
-
-
McCoy, M.1
Hargie, O.2
|