As I sit studying: WWW-based reference services

Internet Reference Services Quarterly

Volumn 3, Issue 1, 1998, Pages 29-36

  Moore, Amanda ^a  

^a UNIVERSITY OF CENTRAL ARKANSAS   (United States)

Author keywords

Electronic reference services; Reference service; Reference service on the world wide web; World wide web; World wide web based reference service; WWW

Indexed keywords

EID: 0039231210     PISSN: 10875301     EISSN: 15404749     Source Type: Journal    
DOI: 10.1300/J136v03n01_06     Document Type: Article

References (16)

1. The University of Central Arkansas (UCA) is a public liberal arts college offering bachelors, masters, and doctoral degrees. Student enrollment is 10,000.
2. The term “cybrarian” is used to refer to librarians who manage World Wide Web-based reference services. “Cybrarian” was originally used in 1992 by Toni Emerson at the Human Interface Technology Lab at the University of Washington.
3. Lynn M. Fox, “Your Electronic Reference Question,” [E-mail to Amanda Moore], April 8, 1996 [Available e-mail: amandam@cc3.uca.edu].
4. Diana Houston, telephone conversation with the author, June 7, 1996.
5. Emily Horning, “RE: Email Reference Question” [E-mail to Amanda Moore], June 11,1996 [Available e-mail: amandam@cc3.uca.edu].
6. Nettie Lagace, “Re: Internet Reference” [E-mail to Amanda Moore], April 12, 1996 [Available e-mail: amandam@cc3.uca.edu].
7. Thomas E. Weber, “Simplest E-Mail Queries Confound Companies,” The Wall Street Journal: Interactive Edition (21 October 1996) [URL: http://interactive2.wsj.com/edition/current/articles/SB845849931972546000.htm].
8. Weber, The Wall Street Journal: Interactive Edition.
9. Neil Hattlestad, “Cybrarian” [E-mail to Amanda Moore], May 24, 1996 [Available e-mail: amandam@cc3.uca.edu].
10. Houston, Cybrarian.
11. These comments were taken from an impromptu group of undergraduate and graduate students on May 5, 1996. Houston, Cybrarian.
12. Lara Bushallow-Wilbur, Gemma DeVinney, and Fritz Whitcomb, “Electronic Mail Reference Service: A Study,” RQ 35: 362.
13. Fox, “Electronic Mail Reference Service: A Study,” RQ.
14. Nina Smart, “Problems with E-mail Reference Service,” April 10, 1996. [URL:http://hertz.njit.edu/~robertso/forgery I .html].
15. Houston, Problems with E-mail Reference Service.
16. Veronica Steward, “Library’s Computers are User Friendly,” The Echo (11 September 1996): 2.