E-mail reference: Who, When, Where, and What Is Asked

Reference Librarian

Volumn 35, Issue 74, 2001, Pages 55-73

  Lederer, Naomi ^a  

^a Department of Environmental and Radiological Health Sciences   (United States)

Author keywords

Academic; Categories; E mail reference; Libraries; Public; Questions; Types; Users

Indexed keywords

EID: 84905612666     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v35n74_05     Document Type: Article

References (2)

1. Stacy-Bates, Kristine K. 2000. “Ready-Reference Resources and E-mail Reference on Academic ARL Web Sites,”. Reference User Services Quarterly, 40: 61 – 73. The MARS criteria for the sites it recommends can be found at, A different set of criteria are offered by fall. The MARS criteria for the sites it recommends can be found at, A different set of criteria are offered by fall.
2. Guenter, Kim. 2000. “Designing and Maintaining Your Digital Library,”. Computers in Libraries, 20 January: 34 – 39. There are dozens of good articles about designing library Web sites, Most of this issue deals with library Web site design.