Pre-testing of Polish Translation of System Usability Scale (SUS)

Advances in Intelligent Systems and Computing

Volumn 521, Issue , 2017, Pages 143-153

  Borkowska, Anna ^a   Jach, Katarzyna ^a  

^a WROCLAW UNIVERSITY OF TECHNOLOGY   (Poland)

Author keywords

Computer system usability questionnaire; Net promoter score; Reliability; Validity

Indexed keywords

INFORMATION SYSTEMS; INFORMATION USE; KNOWLEDGE REPRESENTATION; RELIABILITY; SURVEYS;

NET PROMOTER SCORE; PRE-TESTING; SYSTEM USABILITY; SYSTEM USABILITY SCALE (SUS); USABILITY ASSESSMENT; USABILITY METRICS; VALIDITY;

USABILITY ENGINEERING;

EID: 84990064347     PISSN: 21945357     EISSN: 21945365     Source Type: Book Series    
DOI: 10.1007/978-3-319-46583-8_12     Document Type: Conference Paper

References (25)

1. Brooke, J.: SUS: a “quick and dirty” usability scale. In: Jordan, P.W., Thomas, B., Weerdmeester, B.A., McClelland, A.L. (eds.) Usability Evaluation in Industry. Taylor and Francis, London (1996)
2. Tullis, T.S., Stetson, J.N.: A Comparison of Questionnaires for Assessing Website Usability. In: Usability Professionals Association (UPA) 2004 Conference, Minneapolis, USA. Retrieved 02 Mar 2016 from https://www.researchgate.net/publication/228609327_A_Comparison_of_Questionnaires_for_Assessing_Website_Usability (2004)
3. Bangor, A., Kortum, P.T., Miller, J.T.: An empirical evaluation of the System Usability Scale. Int. J. Human-Comput. Interact. 24(6), 574-594 (2008). doi:10.1080/10447310802205776
4. Kirakowski, J.: The use of questionnaire methods for usability assessment. Unpublished manuscript. Retrieved from http://sumi.ucc.ie/sumipapp.html (1994). Accessed 13 May 2016
5. Brooke, J.: SUS: a retrospective. J. Usability Stud. 8(2), 29-40 (2013)
6. Lohmann, K., Schäffer, J.: System Usability Scale (SUS)—An Improved German Translation of the Questionnaire. Published 18 Sept 2013, retrieved 08 Mar 2016. https://minds.coremedia.com/2013/09/18/sus-scale-an-improved-german-translation-questionnaire/ (2013)
7. Reinhardt, W.: Crowdsourcing the translation of SUS. Published 16 Jan 2012, retrieved 8 Apr 2016. http://isitjustme.de/2012/01/crowdsourcing-the-translation-of-sus/ (2012)
8. Martins, A.I., Rosa, A.F., Queirósa, A., Silvab, A., Rocha, N.P.: European Portuguese validation of the System Usability Scale (SUS). Procedia Comput. Sci. 67(1), 293-300 (2015). doi:10.1016/j.procs.2015.09.273
9. Dianat, I., Ghanbari, Z., AsghariJafarabadi, M.: Psychometric properties of the persian language version of the system usability scale. Health. Promot. Perspect. 4(1), 82-89 (2014). doi:10.5681/hpp.2014.011
10. Finstad, K.: The system usability scale and non-native english speakers. J. Usability Stud. 1 (4), 185-188 (2006)
11. Lewis, J.R., Sauro, J.: The factor structure of the system usability scale. In: Kurosu, M. (ed.) Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009 (HCD 09), pp. 94-103. Springer, Berlin, Heidelberg (2009). doi: http://dx.doi.org/10.1007/978-3-642-02806-9_12
12. Hornowska, E., Paluchowski, W.J.: Kulturowa adaptacja testów psychologicznych. In: Brzezinski, J. (ed.) Metodologia badan psychologicznych—wybór tekstów, pp. 149-190. Wydawnictwo Naukowe PWN, Warszawa (2004)
13. World Health Organization: Process of translation and adaptation of instruments. http://www.who.int/substance:abuse/research_tools/translation/en/ (2016). Retrieved 23 Feb 2016
14. Bangor, A., Kortum, P.T., Miller, J.T.: Determining what individual SUS scores mean: adding an adjective rating scale. J. Usability Stud. 4(3), 114-123 (2009)
15. Reichheld, F.F.: The one number you need to grow. Harvard Bus. Rev. 81(12) 46-54 (2003)
16. Schneider, D., Berent, M., Thomas, R., Krosnick, J.: Measuring Customer Satisfaction and Loyalty: Improving the ‘Net-Promoter’ Score. http://van-haafen.nl/images/documents/pdf/Measuring%20customer%20satisfaction%20and%20loyalty.pdf (2008). Published June 2008, retrieved 10 Mar 2016
17. Sauro, J.: Does better usability increase customer loyalty? The Net Promoter Score and the System Usability Scale (SUS). http://www.measuringu.com/usability-loyalty.php (2009). Published 07 Jan 2009, retrieved 06 Mar 2016
18. Drapinska, A.: Pomiar lojalnosci klientów—wybrane wskazniki. Polityki Europejskie, Finanse i Marketing, 58(9), 125-136 (2013)
19. Kozielski, R.: Wskazniki marketingowe, Wolters Kluwer Polska (2008)
20. Siejak, M.: Net Promoter Score—jedyny wskaznik kondycji marki, o który powinienes sie troszczyc. www.marketingowiec.pl (2012). Published 03 July 2012, retrieved 03 May 2016
21. Lewis, J.R.: IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Human-Comput. Interact. 7, 57-78 (1995)
22. Lewis, J.R.: Psychometric evaluation of the PSSUQ using data from five years of usability studies. Int. J. Human-Comput. Interact. 14(3/4), 463-488 (2002)
23. Frias-Martinez, E., Chen, S.Y., Liu, X.: Evaluation of a personalized digital library based on cognitive styles: adaptivity vs. adaptability. Int. J. Inf. Manage. 29, 48-56 (2009)
24. Kartakis, S., Stephanidis, C.: A design-and-play approach to accessible user interface development in Ambient Intelligence environments. Comput. Ind. 61, 318-328 (2010)
25. Perneger, T.V., Leplège, A., Etter, J.-F.: Cross-cultural adaptation of a psychometric instrument: two methods compared. J. Clin. Epidemiol. 52(11), 1037-1046 (1999). doi:10.1016/S0895-4356(99)00088-8