Employees' interference with the distribution of guest satisfaction questionnaires

International Journal of Contemporary Hospitality Management

Volumn 16, Issue 5, 2004, Pages 321-324

  Poria, Yaniv ^a  

^a BEN GURION UNIVERSITY OF THE NEGEV   (Israel)

Author keywords

Customer satisfaction; Distribution; Surveys

Indexed keywords

EID: 84986178245     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110410540302     Document Type: Article

References (10)

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