A factor-analytic study of communication satisfaction in the lodging industry

Journal of Hospitality and Tourism Research

Volumn 23, Issue 4, 1999, Pages 401-418

  Mount, Daniel J ^a   Back, Ki Joon ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Communication satisfaction; Communication Satisfaction Questionnaire; Hospitality; Job satisfaction; Lodging

Indexed keywords

EID: 33746857106     PISSN: 10963480     EISSN: 15577554     Source Type: Journal    
DOI: 10.1177/109634809902300405     Document Type: Article

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