Some measures of interorganizational citizenship behaviors: Scale development and validation

The International Journal of Logistics Management

Volumn 20, Issue 2, 2009, Pages 228-242

  Skinner, Lauren R ^a   Autry, Chad W ^b   Lamb, Charles W ^c  

^a UNIVERSITY OF ALABAMA AT BIRMINGHAM   (United States)

^b OKLAHOMA CITY UNIVERSITY   (United States)

^c TEXAS CHRISTIAN UNIVERSITY   (United States)

Author keywords

Citizenship; Measurement

Indexed keywords

EID: 84986173625     PISSN: 09574093     EISSN: 17586550     Source Type: Journal    
DOI: 10.1108/09574090910981314     Document Type: Article

References (35)

1. Andraski, J.C. (1998), “Leadership and the realization of supply chain collaboration”, Journal of Business Logistics, Vol. 19 No. 2, pp. 9-12.
2. Autry, C.W., Skinner, L.R. and Lamb, C.W. (2008), “Interorganizational citizenship behaviors: an empirical study”, Journal of Business Logistics, Vol. 29 No. 2, pp. 53-74.
3. Borman, W.C. and Motowildo, S.J. (1997), “Task performance and contextual performance: the meaning for personnel selection research”, Human Performance, Vol. 10 No. 1, pp. 99-109.
4. Boyaci, T. and Gallego, G. (2004), “Supply chain coordination in a market with customer service competition”, Production and Operations Management, Vol. 13 No. 1, pp. 3-22.
5. Cross, R.L. and Parker, A. (2004), The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations, Harvard Business School Press, Boston, MA.
6. Daugherty, P.J., Myers, M.B. and Richey, R.G. (2002), “Information support for reverse logistics: the influence of relationship commitment”, Journal of Business Logistics, Vol. 23 No. 2, pp. 67-83.
7. Dennis, J.M. (2001), “Are internet panels creating professional respondents?”, Marketing Research, Vol. 13 No. 2, pp. 34-8.
8. El-Ansary, A.I. and Robicheaux, R.A. (1974), “A theory of channel control revisited”, Journal of Marketing, Vol. 38, pp. 2-7.
9. Fornell, C. and Larcker, D.F. (1981), “Evaluating structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 48 No. 1, pp. 39-50.
10. George, J.M. and Brief, A.P. (1992), “Feeling good-doing good: a conceptual analysis of the mood at work-organizational spontaneity relationship”, Psychological Bulletin, Vol. 112 No. 2, pp. 310-7.
11. George, J.M. and Jones, G.M. (1997), “Experiencing work: values, attitudes, and moods”, Human Relations, Vol. 50 No. 4, pp. 363-92.
12. Graham, J.W. (1991), “An essay on organizational citizenship behavior”, Employee Responsibilities & Rights Journal, Vol. 4 No. 2, pp. 249-70.
13. Guadagnoli, E. and Velicer, W.F. (1988), “A comparison of several factor matching indices: a simulation study”, Multivariate Behavioral Research, Vol. 26 No. 2, pp. 323-43.
14. Hair, J.H., Black, W.C., Babin, B.J., Anderson, R.E. and Tatham, R.L. (2006), Multivariate Data Analysis, Pearson/Prentice-Hall, Upper Saddle River, NJ.
15. Hinkin, T.R. (1995), “A review of scale development practices in the study of organizations”, Journal of Management, Vol. 21 No. 5, pp. 967-88.
16. Hinkin, T.R. and Schriesheim, C.A. (1989), “Development and application of new scales to measure the french and raven [1959] bases of social power”, Journal of Applied Psychology, Vol. 74 No. 4, pp. 561-7.
17. Kiessling, T., Harvey, M. and Garrison, G. (2004), “The importance of boundary spanners in global supply chain and logistics management in the 21st century”, Journal of Global Marketing, Vol. 17 No. 4, pp. 93-108.
18. Kumar, K. and vanDissel, H.G. (1996), “Sustainable collaboration: managing conflict and cooperation in interorganizational systems”, MIS Quarterly, Vol. X No. 3, pp. 279-300.
19. Lambert, D.M., Knemeyer, A.M. and Gardner, J.T. (2004), “Supply chain partnerships: model validation and implementation”, Journal of Business Logistics, Vol. 25 No. 2, pp. 21-42.
20. MacKenzie, S.B., Podsakoff, P.M. and Fetter, R. (1993), “Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance”, Organizational Behavior and Human Decision Processes, Vol. 50 No. 1, pp. 123-50.
21. Mehta, R., Larsen, T. and Rosenbloom, B. (1996), “The influence of leadership style on co-operation in channels of distribution”, International Journal of Logistics Management, Vol. 26 No. 6, pp. 32-41.
22. Moorman, R.H. and Blakely, G.L. (1995), “Individualism—collectivism as an individual difference predictor of organizational citizenship behavior”, Journal of Organizational Behavior, Vol. 16 No. 2, pp. 127-42.
23. Morgan, R.M. and Hunt, S.D. (1994), “The commitment-trust theory of relationship marketing”, Journal of Marketing, Vol. 58 No. 3, pp. 20-39.
24. Nunnally, J.C. (1978), Psychometric Theory, McGraw-Hill, New York, NY.
25. Organ, D.W. (1988), Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington Books, Lexington, MA.
26. Podsakoff, P.M., MacKenzie, S.B., Paine, J.B. and Bacharach, D.G. (2000), “Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research”, Journal of Management, Vol. 26 No. 3, pp. 513-63.
27. Pollard, W.E. (2002), “Use of consumer panel survey data for public health communication planning: an evaluation of survey results”, American Statistical Association 2002 Proceedings of the Section on Health Policy Statistics, pp. 2720-4.
28. Powers, T.L. (1989), “Industrial distribution options: trade-offs to consider”, Industrial Marketing Management, Vol. 18 No. 3, pp. 155-64.
29. Richey, R.G. and Bacharach, D.G. (2004), “A pragmatic approach to quality improvement”, Supply Chain Management Review, Vol. 8 No. 3, pp. 24-31.
30. Ridgeway, V.L. (1962), “Administration of manufacturer-dealer relations”, in Lazer, W. and Kelly, E. (Eds), Managerial Marketing, Irwin, Homewood, IL, pp. 464-83.
31. Smith, A.C., Organ, D.W. and Near, J.P. (1983), “Organizational citizenship behavior: its nature and antecedents”, Journal of Applied Psychology, Vol. 68 No. 4, pp. 653-63.
32. StaKnk, T.P., Crum, M. and Arango, M. (1999), “Benefits of interfirm coordination in food industry supply chains”, Journal of Business Logistics, Vol. 20 No. 2, pp. 21-41.
33. Stock, J.R. and Lambert, D.M. (2000), Strategic Logistics Management, 4th ed., McGraw-Hill/Irwin, New York, NY.
34. Vickery, S.K., Jayaram, J., Dröge, C. and Calantone, R. (2003), “The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships”, Journal of Operations Management, Vol. 21 No. 5, pp. 523-39.
35. van Scotter, J.R. and Motowidlo, S.J. (1996), “Interpersonal facilitation and job dedication as separate facets of contextual performance”, Journal of Applied Psychology, Vol. 81 No. 5, pp. 525-32.