메뉴 건너뛰기




Volumn 9, Issue 3, 1997, Pages 100-110

Designing a quality action learning process for managers

Author keywords

Action learning; Internet; Managers; Quality assurance

Indexed keywords


EID: 84986116741     PISSN: 13665626     EISSN: None     Source Type: Journal    
DOI: 10.1108/13665629710164913     Document Type: Article
Times cited : (4)

References (46)
  • 1
    • 84986110426 scopus 로고    scopus 로고
    • ISO 9002 Quality Charters
    • to be found @
    • Ainslie, M. (1996 “ISO 9002 Quality Charters”, to be found @ http://www.imc.org.uk/imc/news/iso9002/ quality.htm
    • (1996)
    • Ainslie, M.1
  • 4
    • 84955004964 scopus 로고
    • Learning pays
    • + raining, Vol. 33 No. 4
    • Ball, C. (1991), “Learning pays”, Education+ raining, Vol. 33 No. 4, pp. 4-5.
    • (1991) Education , pp. 4-5
    • Ball, C.1
  • 6
    • 84992973900 scopus 로고    scopus 로고
    • From bricks and mortar to service excellence
    • Summer
    • Campbell, J. (1996), “From bricks and mortar to service excellence”, Business Quarterly, Summer, pp. 65-9.
    • (1996) Business Quarterly , pp. 65-69
    • Campbell, J.1
  • 7
    • 21844516160 scopus 로고
    • Performance measurement in higher education - revisited
    • October/December
    • Cave, M., Harvey, S. and Henkel, M. (1995), “Performance measurement in higher education - revisited”, Public Money and Management, October/December, pp. 17-23.
    • (1995) Public Money and Management , pp. 17-23
    • Cave, M.1    Harvey, S.2    Henkel, M.3
  • 8
    • 5444219692 scopus 로고    scopus 로고
    • Relearning the learning process
    • April
    • Cleary, B.A. (1996), “Relearning the learning process”, Quality Progress, April, pp. 79-85.
    • (1996) Quality Progress , pp. 79-85
    • Cleary, B.A.1
  • 11
    • 84986168019 scopus 로고
    • Sandwell College: provider of quality assured education
    • September
    • Collins, D., Cockburn, M. and MacRobert, I. (1991), “Sandwell College: provider of quality assured education”, Quality Forum, Vol. 17 No. 3, September, pp. 126-8.
    • (1991) Quality Forum , vol.17 , Issue.3 , pp. 126-128
    • Collins, D.1    Cockburn, M.2    MacRobert, I.3
  • 13
    • 84986112879 scopus 로고
    • Accountability and excellence in education
    • January/February
    • Doherty, G.D. (1995), “Accountability and excellence in education”, Total Quality Review, January/February, pp. 37-44.
    • (1995) Total Quality Review , pp. 37-44
    • Doherty, G.D.1
  • 14
    • 84986031624 scopus 로고    scopus 로고
    • A continuing professional development model for quality assurance in higher education
    • Farrugia, C. (1996), “A continuing professional development model for quality assurance in higher education”, Quality Assurance in Education, Vol. 4 No. 2, pp. 28-34.
    • (1996) Quality Assurance in Education , vol.4 , Issue.2 , pp. 28-34
    • Farrugia, C.1
  • 15
    • 0010684673 scopus 로고
    • How Alitalia improves service quality through quality function deployment
    • Ghobadian, A. and Terry, A.J. (1995), “How Alitalia improves service quality through quality function deployment”, Managing Service Quality, Vol. 5 No. 5, pp. 25-30
    • (1995) Managing Service Quality , vol.5 , Issue.5 , pp. 25-30
    • Ghobadian, A.1    Terry, A.J.2
  • 16
    • 33846942798 scopus 로고    scopus 로고
    • Supervisory management and quality circle performance: an empirical study
    • Goulden, C. (1996), “Supervisory management and quality circle performance: an empirical study”, Benchmarking for Quality Management & Technology, Vol. 2 No. 4, pp. 61-74.
    • (1996) Benchmarking for Quality Management & Technology , vol.2 , Issue.4 , pp. 61-74
    • Goulden, C.1
  • 17
    • 0030213081 scopus 로고    scopus 로고
    • A case for Koalaty Kid
    • August
    • Green, D. (1996), “A case for Koalaty Kid”, Quality Progress, August, pp. 97-9.
    • (1996) Quality Progress , pp. 97-99
    • Green, D.1
  • 18
    • 0009337792 scopus 로고
    • Managing service quality in higher education: the role of the student as primary consumer
    • Hill, F.M. (1995), “Managing service quality in higher education: the role of the student as primary consumer”, Quality Assurance in Education, Vol. 3 No. 3, pp. 10-21.
    • (1995) Quality Assurance in Education , vol.3 , Issue.3 , pp. 10-21
    • Hill, F.M.1
  • 20
    • 80051521690 scopus 로고
    • Promoting quality in higher education using human resource information systems
    • Hosie, P. (1995), “Promoting quality in higher education using human resource information systems”, Quality Assurance in Education, Vol. 3 No. 1, pp. 30-5.
    • (1995) Quality Assurance in Education , vol.3 , Issue.1 , pp. 30-35
    • Hosie, P.1
  • 21
    • 33644515738 scopus 로고    scopus 로고
    • Towards total quality management in academia
    • Idrus, N. (1996), “Towards total quality management in academia”, Quality Assurance in Education, Vol. 4 No. 3, pp. 34-40.
    • (1996) Quality Assurance in Education , vol.4 , Issue.3 , pp. 34-40
    • Idrus, N.1
  • 22
    • 84986088107 scopus 로고
    • Total quality assurance on IMC programmes
    • @
    • Kozubska, J. and Wills, G. (1992), “Total quality assurance on IMC programmes”, 4th IMC Annual Professional Congress, @http://www.imc.org.k/imv/news/ daproces/dap20.htm
    • (1992) 4th IMC Annual Professional Congress
    • Kozubska, J.1    Wills, G.2
  • 23
    • 0009928061 scopus 로고    scopus 로고
    • An application of TQM concepts in education
    • Lo, V.H.Y. and Sculli, D. (1996), “An application of TQM concepts in education”, Training for Quality, Vol. 4 No. 3, pp. 16-22.
    • (1996) Training for Quality , vol.4 , Issue.3 , pp. 16-22
    • Lo, V.H.Y.1    Sculli, D.2
  • 24
    • 84986082323 scopus 로고
    • Hermeneutics and human relations
    • January/February
    • McRobert, I. (1995), “Hermeneutics and human relations”, Total Quality Review, January/February, pp. 45-52.
    • (1995) Total Quality Review , pp. 45-52
    • McRobert, I.1
  • 26
    • 84986155013 scopus 로고
    • Quality circles: management accounting applications
    • November
    • Morgan, M. (1990), “Quality circles: management accounting applications”, Management Accounting, November, pp. 48-51.
    • (1990) Management Accounting , pp. 48-51
    • Morgan, M.1
  • 28
    • 48549096824 scopus 로고
    • Learner perceptions of quality and the learner career
    • Muller, D. and Tonnell, V. (1993), “Learner perceptions of quality and the learner career”, Quality Assurance in Education, Vol. 1 No. 1, pp. 29-33.
    • (1993) Quality Assurance in Education , vol.1 , Issue.1 , pp. 29-33
    • Muller, D.1    Tonnell, V.2
  • 29
    • 84986070056 scopus 로고    scopus 로고
    • 5-year continuing review: progress to 1996
    • @
    • Mumford, A. (1996), “5-year continuing review: progress to 1996”, Jubilee Fellowship Report, @ http://www. imc.org.k/imc/news/occpaper/9apr96.htm
    • (1996) Jubilee Fellowship Report
    • Mumford, A.1
  • 30
    • 0347590739 scopus 로고    scopus 로고
    • Gower Press, Aldershot, being, an, anthology of 30+ evaluative studies of IMC action learning activities since 1982
    • Mumford, A. (Ed.) (1997), Action Learning at Work, Gower Press, Aldershot, being an anthology of 30+ evaluative studies of IMC action learning activities since 1982.
    • (1997) Action Learning at Work
    • Mumford, A.1
  • 33
    • 84948207531 scopus 로고
    • Customers first: the independent answer
    • /4
    • Peters, J. (1988), “Customers first: the independent answer”, Business Education, Vol. 9 No. 3/4, pp. 34-41.
    • (1988) Business Education , vol.9 , Issue.3 , pp. 34-41
    • Peters, J.1
  • 34
    • 84986094292 scopus 로고
    • Quality assessing the virtual business school
    • @
    • Peters, J. (1995), “Quality assessing the virtual business school”, David Sutton Fellowship Report, @ http: //www.imc.org.k/imc/news/occpaper/sutton.htm
    • (1995) David Sutton Fellowship Report
    • Peters, J.1
  • 35
    • 84986071352 scopus 로고    scopus 로고
    • ISO 9000 as a global educational accreditation structure
    • State Department Conference, Washington DC., for The Center for Quality Assurance in International Education, 9 May @
    • Peters, J. and Wills, G. (1996), “ISO 9000 as a global educational accreditation structure”, State Department Conference, Washington DC., for The Center for Quality Assurance in International Education, 9 May @http://www.imc.org.k/imc/news/ occpaper/washingt.htm
    • (1996)
    • Peters, J.1    Wills, G.2
  • 39
    • 18344384493 scopus 로고
    • Quality assessment to quality enhancement
    • Rippin, A., White, J. and Marsh, P. (1994), “Quality assessment to quality enhancement”, Quality Assurance in Education, Vol. 2 No. 1, pp. 13-20.
    • (1994) Quality Assurance in Education , vol.2 , Issue.1 , pp. 13-20
    • Rippin, A.1    White, J.2    Marsh, P.3
  • 40
    • 0642312904 scopus 로고    scopus 로고
    • Aristotle and total quality management
    • Schoengrund, C. (1996), “Aristotle and total quality management”, Total Quality Management, Vol. 7 No. 1, pp. 79-91.
    • (1996) Total Quality Management , vol.7 , Issue.1 , pp. 79-91
    • Schoengrund, C.1
  • 41
    • 0037916190 scopus 로고
    • Continuous improvement strategies for service organisations
    • July/August
    • Showalter, M.J. and Mulholland, J.A. (1992), “Continuous improvement strategies for service organisations”, Business Horizons, July/August, pp. 82-7.
    • (1992) Business Horizons , pp. 82-87
    • Showalter, M.J.1    Mulholland, J.A.2
  • 43
    • 84948209452 scopus 로고
    • Action learning in search of P
    • @
    • Sutton, D. (1990), “Action learning in search of P”, Industrial and Commercial Training, Vol. 22 No. 1, @ http: //www.imc.org.k/imc/news/daproces/dap16.htm
    • (1990) Industrial and Commercial Training , vol.22 , Issue.1
    • Sutton, D.1
  • 44
    • 84986087078 scopus 로고    scopus 로고
    • The dynamic curriculum: a prospectus for organizational learning
    • @
    • Teare, R. (1996), “The dynamic curriculum: a prospectus for organizational learning”, IMC Joint Atherton & Sutton Fellowship Report, @ http://www.imc.org.k/ imc/news/bulletins/fellow.htm
    • (1996) IMC Joint Atherton & Sutton Fellowship Report
    • Teare, R.1
  • 45
    • 84986140461 scopus 로고
    • Researching learning to learn
    • @
    • Thomas, J. (1993), “Researching learning to learn”, @ http://www.imc.org.k/imc/news/daproces/dap 13.htm
    • (1993)
    • Thomas, J.1
  • 46
    • 84986139203 scopus 로고    scopus 로고
    • ROI, Measuring the ROI from management action learning
    • @
    • Wills, G. and Oliver, C. (1996), “ROI, Measuring the ROI from management action learning”, Management Development Review, Vol. 9 No. 1 pp. 17-21, @ http://www.imc.org.k/imc/surrey.uni/papers/ roi.htm
    • (1996) Management Development Review , vol.9 , Issue.1 , pp. 17-21
    • Wills, G.1    Oliver, C.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.