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1
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84986102421
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Quality: the verdict
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No 9, 10-16 March
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Aubert, E. and Ling, D. (1994), “Quality: the verdict”, Higher Education News, Vol. 4 No 9, 10-16 March.
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Higher Education News
, vol.4
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Aubert, E.1
Ling, D.2
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2
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84986010214
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Implementing the quality review process: strategies, systems and experiences
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4th International conference of Australian Association for Institutional Research (AAIR), ydney, Australia, 29 September-1 October
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Barnett, T. (1993), “Implementing the quality review process: strategies, systems and experiences”, 4th International conference of Australian Association for Institutional Research (AAIR), ydney, Australia, 29 September-1 October.
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(1993)
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Barnett, T.1
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3
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84986010201
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Using TQM to improve student learning
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ACCT 24th Annual Convention, Toronto, Ontario, 1 October
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Carlson, R.H., Sachs, S.W., Burril, D.A. and Copenhaver, C. (1993), “Using TQM to improve student learning”, ACCT 24th Annual Convention, Toronto, Ontario, 1 October.
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(1993)
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Carlson, R.H.1
Sachs, S.W.2
Burril, D.A.3
Copenhaver, C.4
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5
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84986052402
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Documentation of quality systems
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Sydney, Australia, 29 September-1 October
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Catts, R. and Clarke, J. (1993), “Documentation of quality systems”, 4th International Conference of AAIR, Sydney, Australia, 29 September-1 October.
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(1993)
4th International Conference of AAIR
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Catts, R.1
Clarke, J.2
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6
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21844515406
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Encouraging the Kaizen approach to quality in a university
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Nos 5/6
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Clayton, M. (1995), “Encouraging the Kaizen approach to quality in a university”, Total Quality Management, Vol. 6 Nos 5/6, pp. 593-601.
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(1995)
Total Quality Management
, vol.6
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Clayton, M.1
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7
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0009433243
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Achieving the organizational change necessary for successful TQM
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Glover, J. (1993), “Achieving the organizational change necessary for successful TQM”, Asia Pacific Journal of Quality Management, Vol. 2 No. 1, pp. 47-64.
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(1993)
Asia Pacific Journal of Quality Management
, vol.2
, Issue.1
, pp. 47-64
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Glover, J.1
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9
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84986010196
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Assuring quality and value for money in tertiary education: what evidence is there that this is happening? A view from the universities
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background paper, University of Otago, Dunedin, 13 April
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Holland, P. (1993), “Assuring quality and value for money in tertiary education: what evidence is there that this is happening? A view from the universities”, background paper, University of Otago, Dunedin, 13 April.
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(1993)
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Holland, P.1
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12
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84986157390
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Developing quality functions
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4th International Conference of AAIR, Sydney, Australia, 29 September-1 October
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Idrus, N. (1993), “Developing quality functions”, 4th International Conference of AAIR, Sydney, Australia, 29 September-1 October.
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(1993)
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Idrus, N.1
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14
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21844508055
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Creating a culture of evaluation and self-regulation in higher education organisations
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Nos 5/6
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Kells, H.R. (1995), “Creating a culture of evaluation and self-regulation in higher education organisations”, Total Quality Management, Vol. 6 Nos 5/6, pp. 457-67.
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(1995)
Total Quality Management
, vol.6
, pp. 457-467
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Kells, H.R.1
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15
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0002028204
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TQM - a time for ideas
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May/June
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Marchese, T. (1993), “TQM - a time for ideas”, Change, May/June, pp. 10-31.
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(1993)
Change
, pp. 10-31
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Marchese, T.1
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16
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84986157367
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Long term thinking and cultural change
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Mink, O., Owen, K. and Bright, S. (1993), “Long term thinking and cultural change”, Asia Pacific Journal of Quality Management, Vol. 2 No. 2, pp. 26-39.
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(1993)
Asia Pacific Journal of Quality Management
, vol.2
, Issue.2
, pp. 26-39
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Mink, O.1
Owen, K.2
Bright, S.3
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17
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84986051652
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How TQM helped change an admission process
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May/June
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Nagy, J., Cotter, M., Erdman, P., Koch, B., Ramer, S., Roberts, N. and Wiley, J. (1993), “How TQM helped change an admission process”, Change, May/June, pp. 36-40.
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(1993)
Change
, pp. 36-40
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Nagy, J.1
Cotter, M.2
Erdman, P.3
Koch, B.4
Ramer, S.5
Roberts, N.6
Wiley, J.7
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18
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84986051650
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The development of TQM at Lisarow High School
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VCTA Publishing, Melbourne, VCT
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Paine, J. (1993), “The development of TQM at Lisarow High School”, Professional Compak No. 5, VCTA Publishing, Melbourne, VCT, pp. 7-11.
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(1993)
Professional Compak No. 5
, pp. 7-11
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Paine, J.1
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19
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84986020707
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TQM thrives at Babson College
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September
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Paton, S.M. (1993), “TQM thrives at Babson College”, Quality Digest, September, pp. 32-43.
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(1993)
Quality Digest
, pp. 32-43
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Paton, S.M.1
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20
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0004169479
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Harper & Row, New York, NY
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Peters, T.J. and Waterman, R.H. (1982), In Search of Excellence, Harper & Row, New York, NY.
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(1982)
In Search of Excellence
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Peters, T.J.1
Waterman, R.H.2
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22
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84986008772
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The quality review process in vocational education and training
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Sydney, Australia, 29 September - 1 October
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Ramsay, G. (1993), “The quality review process in vocational education and training”, 4th International Conference of AAIR, Sydney, Australia, 29 September - 1 October.
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(1993)
4th International Conference of AAIR
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Ramsay, G.1
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23
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84986050561
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Teaching quality debate puts tenure spotlight on NZ academics
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10-16 March
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Rivers, J. (1994), “Teaching quality debate puts tenure spotlight on NZ academics”, Campus Review, 10-16 March.
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(1994)
Campus Review
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Rivers, J.1
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25
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84986011688
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Total quality education in Brooklyn
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September
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Schargel, F.P. (1993), “Total quality education in Brooklyn”, Quality Digest, September, pp. 48-57.
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(1993)
Quality Digest
, pp. 48-57
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Schargel, F.P.1
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26
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0442281767
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Quality on campus
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May/June
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Seymour, D. (1993), “Quality on campus”, Change, May/June, pp. 14-28.
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(1993)
Change
, pp. 14-28
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Seymour, D.1
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27
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21844523024
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Reactivating higher education with total quality management: using quality and productivity concepts, techniques and tools to improve higher education
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Nos 5/6
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Spanbauer, S.J. (1995), “Reactivating higher education with total quality management: using quality and productivity concepts, techniques and tools to improve higher education”, Total Quality Management, Vol. 6 Nos 5/6, pp. 519-37.
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(1995)
Total Quality Management
, vol.6
, pp. 519-537
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Spanbauer, S.J.1
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28
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36049050317
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Quality management in education
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Taylor, A. and Hill, F. (1993), “Quality management in education”, Quality Assurance in Education, Vol. 1 No. 1, pp. 21-8.
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Quality Assurance in Education
, vol.1
, Issue.1
, pp. 21-28
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Taylor, A.1
Hill, F.2
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29
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84986010177
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Quality assurance of Danish higher education and the relevance of a TQM approach
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EEC Seminar and Workshop on Total Quality in Education, Åarhus, Denmark, 11-12 October
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Thune, C. (1993), “Quality assurance of Danish higher education and the relevance of a TQM approach”, EEC Seminar and Workshop on Total Quality in Education, Åarhus, Denmark, 11-12 October.
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Thune, C.1
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30
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21844517533
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Quality management in a teaching organisation
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Nos 5/6
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van der Wiele, T. (1995 “Quality management in a teaching organisation”, Total Quality Management, Vol. 6 Nos 5/6, pp. 497-508.
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(1995)
Total Quality Management
, vol.6
, pp. 497-508
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van der Wiele, T.1
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31
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84986050534
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Using SPC in the principal's office
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September
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Walker, S. and Walker, V. (1993), “Using SPC in the principal's office”, Quality Digest, September, pp. 54-7.
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(1993)
Quality Digest
, pp. 54-57
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Walker, S.1
Walker, V.2
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32
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21844492903
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Measuring universities against the European Quality Award
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Nos. 5/6, pp. 547-61
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Zink, K.J. and Schmidt, A. (1995), “Measuring universities against the European Quality Award”, Total Quality Management, Vol. 6 Nos. 5/6, pp. 547-61.
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(1995)
Total Quality Management
, vol.6
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Zink, K.J.1
Schmidt, A.2
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