Integrating analytical hierarchy process and quality function deployment in automotive supplier selection

International Journal of Business Excellence

Volumn 9, Issue 2, 2016, Pages 156-177

  Khan, Sharfuddin Ahmed ^a   Dweiri, Fikri ^a   Jain, Vipul ^a  

^a UNIVERSITY OF SHARJAH   (United Arab Emirates)

Author keywords

AHP; Analytical hierarchal process; Automotive parts manufacturer; QFD; Quality function deployment; Supplier selection; Supply chain management

Indexed keywords

EID: 84959331921     PISSN: 17560047     EISSN: 17560055     Source Type: Journal    
DOI: 10.1504/IJBEX.2016.074851     Document Type: Article

References (30)

1. Akao, Y. (1990) Quality Function Deployment: Integrating Customer requirements into Product Design, Productivity Press, Tokyo, Japan, ISBN: 0-915299-41-0.
2. Bhattacharya, A., Geraghty, J. and Young, P. (2010) 'Supplier selection paradigm: an integrated hierarchical QFD methodology under multiple-criteria environment', Applied Soft Computing, Vol. 10, No. 4, pp.1013-1027.
3. Bottani, E. (2009) 'A fuzzy QFD approach to achieve agility', International Journal of Production Economics, Vol. 119, No. 2, pp.380-391.
4. Bottani, E. and Rizzi, A. (2006) 'Strategic management of logistics service: a fuzzy QFD approach', International Journal of Production Economics, Vol. 103, No. 2, pp.585-599.
5. Chan, L-K. and Wu, M-L. (2002) 'Quality function deployment: a literature review', European Journal of Operational Research, Vol. 143, pp.463-497.
6. Chan, F., Kumar, N., Tiwari, M., Lau, H. and Choy, K. (2008) 'Global supplier selection: a fuzzy-AHP approach', International Journal of Production Research, Vol. 46, No. 14, pp.3825-3857.
7. Choy, K., Lee, W.B. and Lo, V. (2003) 'Design of a case based intelligent supplier relationship management system - the integration of supplier rating system and product coding system', Expert Systems with Applications, Vol. 25, No. 1, pp.87-100.
8. Dursun, M. and Karsak, E. (2013) 'A QFD-based fuzzy MCDM approach for supplier selection', Applied Mathematical Modelling, Vol. 37, No. 8, pp.5864-5875.
9. Faez, F., Ghodsypour, S.H. and Brien, C.O. (2009) 'Vendor selection and order allocation using an integrated fuzzy case-based reasoning and mathematical programming model', International Journal of. Production Economics, Vol. 121, No. 2, pp.395-408.
10. Guinta, L. (1993) The QFD Book: The Team Approach to Solving Problems and Satisfying Customers through Quality Function Deployment, AMACOM, New York.
11. Ha, H. and Krishnan, R. (2008) 'A hybrid approach to supplier selection for the maintenance of a competitive supply chain', Expert Systems with Applications, Vol. 34, No. 2, pp.1303-1311.
12. Ho, W., Xu, X. and Dey, P.K. (2010) 'Multi-criteria decision making approaches for supplier evaluation and selection: a literature review', European Journal of Operational Research, Vol. 202, No. 1, pp.16-24.
13. Jain, V., Wadhwa, S. and Deshmukh, S. (2007) 'A negotiation to coordinate (N2C) mechanism to model buyer-supplier relationship in dynamic environment', International Journal of Enterprise Information System, Vol. 3, No. 2, pp.1-22.
14. Jain, V., Wadhwa, S. and Deshmukh, S. (2009) 'Select supplier related issues in modelling a dynamic supply chain: potential, challenges and directions for future research', International Journal of Production Research, Vol. 47, No. 11, pp.3013-3039.
15. Jazemi, R., Ghodsypour, S. and Gheidar-Kheljani, J. (2011) 'Considering supply chain benefits in supplier selection problem using information sharing benefits', IEEE Transactions on Industrial Informatics, Vol. 7, No. 3, pp.517-526.
16. Koul, S. and Verma, R. (2012) 'Dynamic vendor selection: a fuzzy AHP approach', International Journal of the Analytic Hierarchy Process, Vol. 4, No. 2, pp.118-136.
17. Parthiban, P., Zubar, H. and Garge, C. (2012) 'A MCDM approach for supplier selection', International Conference in Modeling Optimization and Computing, Procedia Engineering, Vol. 38, pp.2312-2328.
18. Pramod, V. and Banwet, D. (2011) 'Performance measurement of SHER service supply chain: a balanced scorecard-ANP approach', International Journal of Business Excellence, Vol. 4, No. 3, pp.321-345.
19. Rahmani, Z. and Keshawarz, A. (2014) 'Presenting a model to evaluate the fuzzy AHP knowledge managements effectiveness', International Journal of Business Excellence, Vol. 7, No. 3, pp.349-362.
20. Rajesh, R., Ganesh, K. and Pugazhendhi, S. (2013) 'Drivers for logistics outsourcing and factor analysis for selection of 3PL provider', International Journal of Business Excellence, Vol. 6, No. 1, pp.37-58.
21. Rajesha, G. and Malliga, P. (2013) 'Supplier Selection Based on AHP QFD Methodology', International Conference on Design and Manufacturing, IConDM 2013.
22. Reinecke, N., Spiller, P. and Ungerman. D. (2007) 'The talent factor in purchasing', The McKinsey Quarterly, Vol. 1, pp.6-9.
23. Rodriguez, A., Ortega, F. and Concepcion, R. (2013) 'A method for the selection of customized equipment suppliers', Expert Systems with Applications, Vol. 40, No. 2, pp.1170-1176.
24. Saaty, T.L. (1980) The Analytic Hierarchy Process, McGraw-Hill, New York, NY.
25. Sullivan, L.P. (1986) 'Quality function deployment', Quality Progress, Vol. 19, No. 6, pp.39-50.
26. Sundharam, V.N., Sharma, V. and Stephan Thangaiah, I.S. (2013) 'An integration of BSC and AHP for sustainable growth of manufacturing industries', International Journal of Business Excellence, Vol. 6, No. 1, pp.77-92.
27. Taghizadeh, H. and Ershadi, M. (2013) 'Supplier's, selection in supply chain with combined QFD and ANP approaches (case study)', Research Journal of Recent Sciences, Vol. 2, No. 6, pp.66-76.
28. Tidwell, A. and Sutterfield, J. (2012) 'Supplier selection using QFD: a consumer products case study', International Journal of Quality & Reliability Management, Vol. 29, No. 3, pp.284-294.
29. Vinodh, S., Ramiya, R.A. and Gautham, S.G. (2011) 'Application of fuzzy analytic network process for supplier selection in a manufacturing organization', Expert Systems with Applications, Vol. 38, No. 1, pp.272-280.
30. Xiaosong, Z. and Pulli, P. (2007) 'Improving mobile services design: a QFD approach', Computing and Informatics, Vol. 26, No. 1, pp.369-381.