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Volumn 184, Issue , 2013, Pages 229-250

Improving Scheduling and flow in complex Outpatient Clinics

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EID: 84955122778     PISSN: 08848289     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-1-4614-5885-2_9     Document Type: Chapter
Times cited : (23)

References (30)
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.